Peter Muinde Mutua
Supply Chain Manager; Business Strategy Consultant
Nairobi,30
Summary
Experienced strategy specialist in the healthcare sector with a proven track record of establishing and maintaining competitive advantages for organizations. Successfully led multiple initiatives at corporate and industry levels, developing expertise, capacity, and skills necessary for long-term competitiveness at both corporate and business levels.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Supply Chain Manager
Penda Health
Nairobi, Nairobi Province
11.2021 - Current
- Coordination of all supply chain activities which include demand analysis and forecasting for all pharmaceuticals, medical supplies and consumables, assuring accuracy in receiving of supplies and update of the hospital’s management system, analysis of usage of products across a network of sixteen (16) medical centers and coordinating the delivery of the right quantities to these locations while ensuring the warehouse is adequately stocked
- Ensuring all the supply chain key performance indicators are achieved and sustained
- These include fill rate, stock availability and inventory accuracy
- Leadership and Mentorship
- Contributing ideas where relevant at all levels of management to inform the strategic direction of the organization, influencing culture change for strategic fit to ensure the organization operates profitably
- Managing, developing, mentoring, and coaching the team to ensure there is optimal performance
- Inventory Management
- Building and implementing demand planning and forecasting models for efficient stocking of the medical centers and establishing reorder levels of all inventory items at the medical centers and warehouse
- Implementing a transparent and real time reporting structure that gives visibility to items in stock, correct values, quantities, and movements
- Leading and coordinating with others including medical centers in setting up efficient control measures to guard against theft, mishandling stock and expiries at the medical centers
- Resolving day to day inventory discrepancies at the Medical Centers and making inventory adjustments as per the standard operating procedures
- Overseeing product set up process and ongoing maintenance of master material data
- Business Management
- Building and working on establishing gross margins and working with the medical centers and product manager to stabilize the same across the medical centers
- Procurement and Disposal of obsolete and Expired Items
- Liaising with procurement to ensure procurement requests are processed in a timely manner
- Managing disposal of obsolete items through policy review and team coordination
- Follow up of back-orders, researching and obtaining acceptable substitutes when items are not available or discontinued
- Reporting
- Ensuring all reports coming from the Supply Chain Department are clear, accurate and user friendly
- Facilitating collaboration between the Supply chain department and all other departments within Penda Health
- Communicating with internal stakeholders to resolve product availability issues and enhancing inventory control
- Developing, analyzing, and reporting inventory service levels, fill-rates and supplier performance indicators and ensuring service level agreements (SLA) and key performance indicators (KPIs) are achieved
Healthcare Business Consultant
Camellia Consultants Limited
Nairobi, Nairobi Province
08.2018 - Current
- Coordination and execution of business management consultancy activities which include market surveys, business research, feasibility studies, strategic plans, business plans, mid-term reviews, data analytics, knowledge management, and other related areas
- Operations management
- Supporting organizations in implementing competitive strategies along their value chains
- Customer Management
- Capacity building in partner organizations to ensure there is adequate expertise in handling client needs and encouraging team-based approach in client management
- Organizational Change Management
- Implementation of change programs in partner organizations to ensure the culture, systems and processes are aligned to the visions and missions of the organizations
- Strategic Management
- Strategic analysis and formulation of companies’ strategic plans including mid-term reviews
- Formulation, dissemination, and implementation of standard operating procedures to assure consistency in service delivery and maintain a culture of quality
- Pharmaceutical Supply Chain Management
- Optimization of all aspects of pharmaceutical supply chains including quantification, forecasting, inventory management, monitoring of supply chain key performance indicators and aligning the supply chains to company financial objectives
- Technology-based interventions in pharmaceutical supply chain management are encouraged.
- Research Management
- Coordination of research activities of partner organizations
- These include business research, literature review, data analysis, facilitation of stakeholder engagements, presentations, and compilation of comprehensive reports
Supply Chain Analyst
Penda Health
Nairobi, Nairobi Province
02.2021 - 10.2021
- Coordination of all activities pertaining to inventory so as to ensure timely update of inventory records and smooth processing of all inventory transactions in both manual and automated systems
- Monitoring and analysis of workflow for all inventories to ensure timely and accurate processing and disposition of all stock receipts, adjustments, issues and transfers in consideration of delivery lead-times, minimum order quantities, safety stock, new branches inventory requirements, and anticipated supply issues
- Stock Management
- Reconciliation and update of physical inventory count for the warehouse and medical centres and communication with internal stakeholders to enhance inventory control
- Investigation and resolution of day-to-day inventory and receiving discrepancies at the warehouse and medical centres and making inventory adjustments as per the standard operating procedures
- Providing immediate responses to product recalls; communication and documentation of recall processes and reconciliation of invoice impact for all inventory in collaboration with internal stakeholders and the Procurement department
- Order Placement
- Generation and placement of stock requisitions to replenish inventories as stock levels dictate
- Development, analysis, and reporting of inventory service levels, fill-rates and supplier performance indicators and ensuring key performance indicators are met
- Resolution of invoice discrepancies relating to all inventories, shortages, overages, or incorrect shipments internally and with the procurement
- Follow up of back-orders and obtaining acceptable substitutes when items are not available or discontinued
- Inventory Optimization
- Analysis and adjustment of maximum stock and reorder levels based on past and anticipated future usage to meet appropriate supply levels for each inventory item in each stock location to avoid out of stocks or overstocks
- Facilitation of initiatives to standardize items across inventories, and provision of inventory data in support of product evaluations
- Management of slow moving, expired and short shelf-life inventory and completion of remediation processes to reduce write offs
- Supply Chain Risk Management
- Understanding and escalation of supply risks and constraints across the whole supply network and developing standardized inventory management and reporting processes including weekly, monthly, and exceptional reporting
Pharmacy Operations Manager
Hartlane Pharmaceuticals
Nairobi, Nairobi Province
12.2018 - 01.2021
- Operations management
- Ensuring efficient day to day running of the organization which operates from four locations in Kenya
- Implemented strategies in sales and marketing, pharmaceutical supply chain management and customer care management
- Customer Management
- Capacity building in the company to ensure there was adequate clinical and administrative expertise in handling patient needs and encouraging team-based approach in patient care
- Organizational Change Management
- Implementation of a change program to ensure the culture, systems and processes are aligned to the vision and mission of the company
- Strategic Management
- Strategic analysis and formulation of company’s strategic objectives
- Formulation, dissemination and implementation of standard operating procedures at Hartlane pharmacies to assure consistency in service delivery and maintain a culture of quality
- Supply Chain Management
- Optimization of all aspects of the pharmaceutical supply chain including quantification, forecasting, inventory management, monitoring of supply chain key performance indicators and aligning the supply chain to company financial objectives
- Medication Management
- Review of patients’ medication to capture any drug-drug interactions, potential side effects and near misses
Supply Chain Coordinator
Aga Khan University Hospital
Nairobi
08.2012 - 08.2018
Retail Pharmacy Manager
Camellia Pharmacy
Nairobi
01.2011 - 07.2012
Retail Pharmacy Manager
Acacia Apotheke Two Limited
Nairobi
04.2008 - 12.2010
Retail Pharmacy Manager
Belladonna Pharmacy
Nairobi
07.2005 - 03.2008
Hospital Pharmacist
Ministry of Health, Kathiani Sub-district Hospital
Machakos
10.2004 - 06.2005
Education
Master of Business Administration - Strategic Management
University of Nairobi
Nairobi, 30 01.2014 - 12.2017
Bachelor of Pharmacy - Pharmacy
University of Nairobi
Nairobi, 30 10.1999 - 12.2004
Skills
Strategic Management
Operations Research
Business Analysis
Project Management
Financial Management
Supply Chain Management
Quality Management
Logistics management
Supplier relationship management
Warehouse operations
Pharmaceutical Management
Accomplishments
- Runner’s up, Afya Excellence Awards, Belladonna Pharmacy Limited, 2008
- Runner’s up, professional excellence awards for best run pharmacies, Acacia Apotheke Two Limited, 2010
- CEO’s Certificate of Recognition for quality management which lead to the first JCIA accreditation in Kenya, Aga Khan University Hospital, 2013
Key industry achievements
- Formulation of the Kenya BioVax Institute strategic plan 2023-2027., 2024
- Key expert in the project preparation team for Strengthening Health Systems Emergency Preparedness., BioVax, 2023
- Feasibility assessment of local manufacturing of human vaccines and other biopharmaceuticals in Kenya., Worldbank,2023
- Formulation of knowledge management strategy for the period 2023-2027., KEMRI, 2022
- Formulation of the Commercial Enterprises Department business strategy for 2022-2026., KEMRI, 2021
- Research and facilitation of pre-feasibility study on local vaccine production in Kenya., KEMRI, 2020
- A Baseline Survey Titled 'The Legalization of Cannabis, and Social and Economic Impact in Kenya'., PSK, 2019
- Strategic Analysis, Training, and Implementation of supply chain strategy., Nila Pharmaceuticals, 2019
References
- Dr Cecilia Wanjala, Professional Colleague, wanjala.cecilia@gmail.com, +254 722 686 649
- Dr. Joyce Nduati, Former Supervisor, AKUHN, shironduati@gmail.com, +254 722 841 646
- Mr. Washington Obara, Former Outreach Pharmacy Manager, AKUH, washingtonobara@gmail.com, +254 722 367 986
Professional memberships
- Member, Pharmaceutical Society of Kenya, 2005
- Kenya Pharmacy and Poisons Board Registration, 2005
- Member, CITAM, Valley Road, Nairobi, 2017
Timeline
Supply Chain Manager
Penda Health
11.2021 - Current
Supply Chain Analyst
Penda Health
02.2021 - 10.2021
Pharmacy Operations Manager
Hartlane Pharmaceuticals
12.2018 - 01.2021
Healthcare Business Consultant
Camellia Consultants Limited
08.2018 - Current
Master of Business Administration - Strategic Management
University of Nairobi
01.2014 - 12.2017
Supply Chain Coordinator
Aga Khan University Hospital
08.2012 - 08.2018
Retail Pharmacy Manager
Camellia Pharmacy
01.2011 - 07.2012
Retail Pharmacy Manager
Acacia Apotheke Two Limited
04.2008 - 12.2010
Retail Pharmacy Manager
Belladonna Pharmacy
07.2005 - 03.2008
Hospital Pharmacist
Ministry of Health, Kathiani Sub-district Hospital
10.2004 - 06.2005
Bachelor of Pharmacy - Pharmacy
University of Nairobi
10.1999 - 12.2004