PETER MATHENGE MUREITHI
Nairobi
Summary
Highly motivated professional with a strong focus on maintaining effective working relationships in challenging environments. Known for taking personal initiative and demonstrating a high degree of willingness to accept wider responsibilities in both the public and private sectors. Committed to advancing within the fields related to ICT Business Projects Administration and eager to rise through the ranks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance & Change Control
Cooperative Bank
07.2016 - Current
- Changes control
- Management of the CAB secretariat
- ICT projects assurance
- Test coordination
- Systems quality assurance and testing (Finacle, RTPS, Mcoopcash, IPEN)
- Incidents' monitoring
- Agile product and solution testing
- Test automation
Information Systems Test Lead
Equity Bank
01.2014 - 06.2016
- Core banking systems testing (Finacle 10.x, WAY4, Scoring Engine, ModeFinServe Mobile Banking platform)
- System Integration Testing of the core banking systems
- Preparation of systems test report
- Coordinating and developing of test cases
- SIT (System Integration Testing) script testing
- Conducting UAT (User Acquaintance Testing) guidance and documentation
- Test cases preparation and validation
- Suggesting business improvements
- Testing the solutions provided by the programmers before being deployed to the base product
- Provide training to other system testers and end users
- Logging concerns on the issue tracker
- Provision of test data from the database
- Test automation
- Database testing
- End user training and support
- Test environment maintenance and management
- Test data gathering
Business Analyst & Project Management Officer
Equity Bank Ltd
03.2012 - 12.2013
- Core Banking System (Finacle 10)
- Core banking consolidation and upgrade credit and operations
- Preparing DRG (Detailed Requirement Gathering) from business and liaison between developer and business
- Completing requirement analysis before handing over to programmer for coding
- BPD (Business Process Development) writing and documentation
- UAT (User Acceptance Testing) team member as a subject matter expert
- Business cases preparation and validation
- Suggesting business improvements
- Testing the solutions provided by the programmers before being deployed to the base product
- Preparing job cards for all modules in the core system
- Evaluating the core banking system capacity to handle all business needs
- Providing work around for interim period to business for uninterrupted customer service
- Implementation of software and providing training to staff in the bank (Kenya, Uganda, Tanzania, Rwanda & S.Sudan)
- New business endeavours exploration
- Guiding the branch in making data error free for upgrade
- Monitoring branch system usage and staff on job training
- Analyzing feedback and resolving issues from branches
- In charge of 11 branches directly reporting to me on a daily basis on the performance of the core banking system
I.T Bank Support - Systems Support
Equity Bank Ltd
03.2012 - 12.2013
- Core banking system end user support – Finacle 10.x
- JavaScript customizations for the core banking application – Finacle 10.x
- Mobile banking system implementation and end user training (South Sudan)
- Maintenance of system issues in the Tech online issue tracking system
- User support on the lending system - Finnone and IGLS
- Resolution of issues raised on Helpdesk
- First level of support – Banking systems
Branch Credit and Lending
Equity Bank
05.2010 - 03.2012
- Checking that all loan documents are properly organized and filed promptly and safely in the branch
- Verifying that authorized approvals for different loan amounts/limits are obtained before loans are disbursed
- Checking loan processing time and quality of services offered by credit staff
- Checking all loan files for quality of loan applications, completeness of required documents and endorsement of all loan documents by Legal department so as to correct deviation from established standards
- Verifying securities pledged by clients
- Submitting a monthly compliance report to the head office compliance and monitoring department
- Usage of Lending applications from Finacle, Finnone, C.R.B application, I.G.L.S for group lending
- Follow up on clients and collection of accounts falling due
- Credit/lending officer duties-lending and training
- Client appraisal for lending purposes
- Growing a quality asset portfolio
- Recruitment of new clients into the business
- Training users on business funding, growth and management
- Proper maintenance of client records
Branch Technical Field Officer
Equity Bank Ltd
06.2009 - 02.2012
- Support the branch on IT services
- Ensure unit connectivity to LAN and internet
- Maintenance of network ports within the unit
- Mounting of new workstations
- Facilitating new user creation in branch email server, Finacle, FinnOne CAS and Enterprise Resource Planning (ERP)
- Cascading to the branch on how to use new bank systems
- Sending faulty branch machines and equipment to head office for repair
- Fuelling and light maintenance of the branch generator
- Maintain a clean environment and light maintenance the branch ATM machines
- Configuring new machine user to access emails, Finacle, FinnOne CAS, Enterprise Resource Planning (ERP) YUcash and Helpdesk
- Setting and sharing branch printers to all members of the branch
- Assisting and supporting the head office IT team on accessing the branch remotely and branch preventive maintenance (PM)
- Setting up the bank's point of sale machine PoS at the merchants locations
- Creating and maintaining a healthy relationship with the merchants
- Addressing issues that the merchants and agents have and providing them with the required material necessary for smooth running of their business while using the Bank's PoS machines
Relationship Officer – Bank Operations
Equity bank Ltd
12.2008 - 05.2010
- Bank Operations
- Teller / cashier duties: Receipt and payment in forex currencies
- Receiving cash for deposit with the bank
- Making payments on client withdrawals
- Making payments and receiving deposits as a western union, money gram and mpesa teller
- Cheque processing: Handled cheques processing & batching before eventually dispatching to head office
- Front office operations and management: Customer service operations
- Manning the customer service desk
- Filling of customer records
- Follow up on customer queries
- Lodging client requirements on Helpdesk
- Floor management and Marketing: cross selling bank products to clients
- Recruiting of new clients
- Marketing of new bank products
- Visiting new business potential areas
- Representing the unit in meetings held in churches, barazas, schools and other institutions
- Floor management of the banking hall
- Manning of the ATM lobby and assisting clients
- Accounts opening: Receiving and verifying the required documents before opening the various bank accounts as per the practice and procedures of the bank
- Store keeping: Providing assistance to the branch accountant in running the day to day activities of the unit's store
- Alternative Business Channels: visa card and auto branch card application
- Custodian of the cards held at branch awaiting customer collection
- Facilitating card linkage and amendment of withdrawal limits.EAZZY 24/7 mobile banking application and market facilitation
- Issuing of VISA and AUTO cards to customers
Research assistant - intern
Women Shadow Parliament
01.2007 - 04.2007
- Carrying out data collection and analysis
- Administration of research instruments/questionnaire
- Use computer applications to record and organize data
- Prepare reports on assigned projects
- Filing and safe keeping of documents and other materials used in the organisation
- Provision of logistical support for the organization
- Prepare articles and presentations relating to the organisation
Clerical Officer
G4S Kenya Security Company
11.2006 - 12.2006
- Carrying out manual and computerized data entry for HR, Finance and C.I.T departments
- Document filing
Education
Certified Tester Advanced Level, Test Manager
ISTQB
Kenya08-2024
ISO 27001 Lead Implementer
BSI
11-2023
ISO/IEC 27001:2022 ISMS Lead Auditor
BSI
11-2023
Certified Tester Foundation Level - Software Testing
ISTQB
Kenya11.2014
LEADERSHIP AND PRESENTATION COURSE -
Artemis Transition Partners
03.2013
Bachelor of Arts - Anthropology
THE UNIVERSITY oF NAIROBI – KENYA
06.2008
Higher Diploma - Management of Information Systems (IMIS)
VISION INSTITUTE oF PROFESSIONALS
12.2007
Diploma - Management of Information Systems (IMIS) Diploma
STRATHMORE UNIVERSITY
12.2004
Kenya Certificate of Secondary Education -
NYERI HIGH SCHOOL
11.2002
Skills
- Quality Assurance
- Change Control
- CAB Coordinator
- System Testing
- Test Automation
- Performance testing
- System Support
- Project Management
- Incidents Monitoring
- Problems Tracking
- Risk Management Planning
- Product quality assurance
- Internal Quality Audits
- Quality control standards
Certification
- Certified Test Manager, ISTQB Kenya, 08/01/24
- Certified Tester Foundation Level (CTFL), ISTQB (INTERNATIONAL SOFTWARE TESTING QUALIFICATIONS BOARD), 11/01/14
References
- Beth Kariuki, Manager, ICT Governance, Equity Bank, +254723058487
- Catherine Thuo, CIO, Credit Bank, 0720477908
- Victor William, Manager, Systems quality assurance and testing, Cellulant LTD, 0724155783
- Simon Minjire, Project, Program and Portfolio Manager, KCB Bank, 0723273412
Socialresponsibility
- Part of team fully sponsoring needy student at Equator Girls High School., 2023 to date
- Part of team sponsoring the Teule children's home., 2012 to date
- Trained Wellness champion for ICT QA Department., 2021 to date
Timeline
Quality Assurance & Change Control
Cooperative Bank
07.2016 - Current
Information Systems Test Lead
Equity Bank
01.2014 - 06.2016
Business Analyst & Project Management Officer
Equity Bank Ltd
03.2012 - 12.2013
I.T Bank Support - Systems Support
Equity Bank Ltd
03.2012 - 12.2013
Branch Credit and Lending
Equity Bank
05.2010 - 03.2012
Branch Technical Field Officer
Equity Bank Ltd
06.2009 - 02.2012
Relationship Officer – Bank Operations
Equity bank Ltd
12.2008 - 05.2010
Research assistant - intern
Women Shadow Parliament
01.2007 - 04.2007
Clerical Officer
G4S Kenya Security Company
11.2006 - 12.2006
LEADERSHIP AND PRESENTATION COURSE -
Artemis Transition Partners
Bachelor of Arts - Anthropology
THE UNIVERSITY oF NAIROBI – KENYA
Higher Diploma - Management of Information Systems (IMIS)
VISION INSTITUTE oF PROFESSIONALS
Diploma - Management of Information Systems (IMIS) Diploma
STRATHMORE UNIVERSITY
Kenya Certificate of Secondary Education -
NYERI HIGH SCHOOL
- Certified Test Manager, ISTQB Kenya, 08/01/24
- Certified Tester Foundation Level (CTFL), ISTQB (INTERNATIONAL SOFTWARE TESTING QUALIFICATIONS BOARD), 11/01/14
Certified Tester Advanced Level, Test Manager
ISTQB
ISO 27001 Lead Implementer
BSI
ISO/IEC 27001:2022 ISMS Lead Auditor
BSI
Certified Tester Foundation Level - Software Testing
ISTQB
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