Peter Malla, CCIE#52416
Summary
General Manager/Chief Information Officer with over15 years of experience leading infrastructure management and digital transformation projects across Africa; managed multi-million-dollar budgets while driving technological innovation. Directed a $14 million infrastructure overhaul at NCBA, enhancing network performance by20% and implementing security measures that resulted in a notable decrease of potential data leak incidents to just two annually. Promoted to General Manager within two years for exceptional project delivery and leadership capabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager/Chief Information Officer
NCBA Subsidiaries
01.2024 - Current
- Spearheaded digital transformation initiatives in Uganda, Rwanda, and Tanzania; expertly managed IT budgets exceeding $5 million while aligning technology solutions with local market needs and overarching business objectives
- Executed organization-wide deployment strategies for next-gen IT infrastructure incorporating cloud platforms and SDN technology; maintained oversight on a projected $6 million budget aimed at achieving full implementation by March2025
- Foster cross-cultural collaboration and knowledge sharing among teams across different African regions
- Developed strategies to facilitate widespread adoption of transformative online banking solutions enhancing user experience for underserved populations, overseeing two key projects valued collectively at nearly $5 million within strict timelines
General Manager/Head of Infrastructure
NCBA Group
04.2022 - 12.2023
- Pioneered an innovative $14 million investment in Software Defined Networking (SDN) and private cloud technologies, driving network performance improvements of20% alongside significant reductions of IT expenses by up to15%
- Coordinated detailed migration activities towards adopting Oracle Cloud Infrastructure (OCI); managed independent initiatives reducing resolution times by40%, demonstrating control over team efficiency amidst large organizational changes occurring simultaneously
- Elevated service availability rates from a low of70% to an outstanding level of99.83%, achieved through rigorous monitoring strategies and comprehensive upgrades in infrastructure maintenance standards across the organization
- Collaborated a strategic shift towards modernized communication solutions that structured workflows and reduced overhead expenses by $150k annually through improved resource allocation and negotiation with vendors
Head of Infrastructure and Networks
National Bank of Kenya
04.2020 - 03.2022
- Modernized IT infrastructure through implementation of Dell Hyper Converged Infrastructure and Oracle Exadata systems within a $2M+ budget
- Orchestrated training initiatives for a dedicated group exceeding20 staff members in advanced technology practices; sustained complete adherence to SLAs while enhancing overall operational efficiencies across all units involved
- Designed comprehensive tech roadmaps tailored to align with business goals, addressing three critical areas for improvement which led directly to smoother integration between legacy systems and new platforms without compromising service levels
- Orchestrated a comprehensive overhaul of transaction processing systems, resulting in a40% increase in speed while simultaneously reducing data center footprint by60%, optimizing resource allocation and efficiency
Education
Ph.D. - Computer Science
University of Nairobi
Nairobi12-2027
Master of Science - Distributed Computing Technology
University of Nairobi
Nairobi07-2018
Bachelor of Science - Software Engineering
Kenyatta University
Nairobi07-2012
Skills
- Infrastructure Management: Cloud Computing, Software-Defined Networking, Network Design Principles, Server Optimization Techniques, Storage Solutions Design
- Digital Transformation: Digital Banking Platforms Development Frameworks, Agile Frameworks Implementation, DevOps Toolchain Knowledge, IT Strategic Planning Techniques, Change Enablement Practices
- Cybersecurity: Cybersecurity Protocols Implementation, Risk Assessment Techniques, Identity & Access Control Systems, Intrusion Prevention Technologies, Firewall Policies & Best Practices, SIEM System Utilization, Data Breach Mitigation Strategies
- Project Management: Project Planning Methodologies for IT Projects, Financial Oversight Mechanisms for Projects Exceeding $5 Million Budgets, Stakeholder Communication Strategies for Large Scale Initiatives
- Leadership and team building
- Problem resolution
Accomplishments
- Championed the integration of cutting-edge technologies into existing systems across Tanzania, Rwanda and Uganda; streamlined processes led to improved turnaround time on customer transactions and greater compliance with local regulations.
- Instituted comprehensive cybersecurity measures leading to an impressive95% decrease in the likelihood of data breach events; established ongoing monitoring systems for continuous protection against emerging threats.
- Recovered over USD3.5 million during a major cybersecurity incident through effective incident response leadership.
- Implemented digital banking solutions across Kenya, Uganda, and Tanzania; revamped user onboarding processes resulting in over15,000 new accounts created within the first quarter post-launch.
- Reduced infrastructure costs by15% while improving system performance through modern cloud and networking solutions.
Certification
- Cisco Certified International Expert (CCIE#52416)
- Cisco Certified Security Professional (CCSP)
- ITIL v3 Foundation
- Cisco Application Centric Infrastructure Migration
- Axelos - ICT Service Management Certificate
Timeline
General Manager/Chief Information Officer
NCBA Subsidiaries
01.2024 - Current
General Manager/Head of Infrastructure
NCBA Group
04.2022 - 12.2023
Head of Infrastructure and Networks
National Bank of Kenya
04.2020 - 03.2022
Ph.D. - Computer Science
University of Nairobi
Master of Science - Distributed Computing Technology
University of Nairobi
Bachelor of Science - Software Engineering
Kenyatta University
Similar Profiles
PETER MALLAPETER MALLA
General Manager/Chief Information Officer at NCBA SubsidiariesGeneral Manager/Chief Information Officer at NCBA Subsidiaries
Robert WestwoodRobert Westwood
Senior Product Owner – Performance Marketing at QURATE RETAIL GROUP (QVC, HSN & Subsidiaries)Senior Product Owner – Performance Marketing at QURATE RETAIL GROUP (QVC, HSN & Subsidiaries)
Rosie BirdRosie Bird
Financial Admin / Accounting Assistant at BioRegenx Inc and SubsidiariesFinancial Admin / Accounting Assistant at BioRegenx Inc and Subsidiaries