Peter Kamau
Concierge
NAIROBI
Summary
I am hardworking, committed, goal oriented, social, self-motivated and can work under minimal supervision. I have excellent interpersonal and organizational skills.
With my experience and expertise including handling correspondence, answering phone calls and operations am aiming in working with the best organization where I will utilize the skills, critical thinking and experience gained from previous working places.
Overview
9
9
years of professional experience
Work History
Business Owner
Company
Kiambu T, Kiambu District
02.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Salesperson
Company
Kiambu, Kiambu District
01.2018 - 01.2020
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Security Officer
Company
10.2015 - 11.2016
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
High School Diploma -
Kiambu Township
Kiambu, Kiambu District, Kenya 05.2001 -
Skills
Customer service
Business planning
Business development
Staff management
Customer relations
Verbal and written communication
Employee training
Social media marketing
Timeline
Business Owner
Company
02.2020 - Current
Salesperson
Company
01.2018 - 01.2020
Security Officer
Company
10.2015 - 11.2016
High School Diploma -
Kiambu Township
05.2001 -
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