PERIS MBEYU HASSAN

Company Overview: Online tutoring platform

Website: https://preply.com/en/tutor/5817977

• Maintain open and effective communication with students, to discuss progress, address concerns, and set future learning objectives
• Develop and implement customized lesson plans tailored to individual student needs, learning styles, and goals, resulting in improved academic performance and increased student satisfaction
• Provide comprehensive tutoring in English and Business, utilizing a deep understanding of the curriculum to clarify complex concepts and enhance student comprehension
• Employ a variety of digital tools and resources to create engaging and interactive online learning environments, fostering active participation and critical thinking
• Regularly evaluate student progress through assessments and provide constructive feedback, adjusting teaching strategies to ensure continuous improvement
• Established strong rapport with students, fostering a positive and motivating learning environment.
• Evaluated the effectiveness of instructional materials and methods, refining lesson plans based on student feedback and performance data.

• Craft compelling and persuasive content for various marketing channels, including website content, email campaigns, social media and blog posts, and advertisements, effectively promoting client products and services
• Conducting comprehensive keyword research, strategically incorporating relevant terms into content, and ensuring alignment with SEO best practices to enhance search engine rankings and drive traffic
• Ensure all written materials adhere to clients' brand guidelines and tone of voice, maintaining consistency across multiple platforms and campaigns
• Partner with designers, marketing strategists, and other creative professionals to develop cohesive marketing materials that meet client objectives and resonate with target audiences
• Perform meticulous editing and proofreading of content to eliminate errors and enhance readability, contributing to the overall quality and effectiveness of marketing materials

• Contributed to successful projects by providing essential administrative support and resource management.
• In charge of all front office operations: Served as the first point of contact for customers visiting the office and provided excellent customer service
• Managed phone calls and emails from management team and clients
• Recorded complaints from customers and provided effective solutions
• Presented progressive performance reports to head of department and top internal stakeholders
• Gained knowledge and skills in customer care including dealing with all kinds of client demands, ensuring customer satisfaction, and ability to handle pressure
• Developed skills for managing relationships with customers and internal stakeholders
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.