Peace Jamuhuri
Student
NAIROBI
Summary
Proven leader and efficient problem-solver, adept in customer relations and store organization, significantly enhanced customer satisfaction at V&J Enterprises. Excelled in team management and staff supervision, leveraging complex problem-solving skills to streamline operations. Demonstrates a strong ability to manage expenses and oversee departmental tasks, ensuring operational excellence and fostering team growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Store Manager
V&J Enterprises
12.2019 - 12.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Personal Assistant
KPA
06.2020 - 11.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor of Science - Aerospace Engineering
Sheffield University
Sheffield 04.2001 -
International Foundation Year Science And Engineer -
University of Sheffiled International College
Sheffield 04.2001 -
No Degree - Piloting
Kenya School of Flying
Nairobi 04.2001 -
High School Diploma -
Pioneer High School
04.2001 -
Skills
Stock management
Languages
Swahili
Native language
English
Upper intermediate
B2
Certification
Student Pilot License 2015 to 2021
Interests
Djing
Football
Gym
Gaming
Timeline
Personal Assistant
KPA
06.2020 - 11.2020
Assistant Store Manager
V&J Enterprises
12.2019 - 12.2020
Bachelor of Science - Aerospace Engineering
Sheffield University
04.2001 -
International Foundation Year Science And Engineer -
University of Sheffiled International College
04.2001 -
No Degree - Piloting
Kenya School of Flying
04.2001 -
High School Diploma -
Pioneer High School
04.2001 -
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