Paulyne Mukhwana
Nairobi
Summary
Self-driven and motivated Political Scientist and Administrator with extensive knowledge in Political Science and Public Administration. Experienced in Monitoring and Evaluation of Electoral Processes, Policy Implementation, Community Advocacy, Stakeholder Engagement, Report Writing, Research, and Data Analysis. Strong problem-solving skills, team leadership, and coordination abilities. Excellent interpersonal and communication skills. Well-versed in Customer Care practices. Proficient in Basic Human Resource Management. Aspiring to contribute to policy formulation and implementation across various sectors.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Internship -Market Conduct Department
Sacco Societies Regulatory Authority(SASRA)
Nairobi
04.2023 - Current
- Complaints Managementsacco societies Regulatory Authority(SASRA) - Implementation of Market Conduct Framework and Complaint Resolution Management
- Interacted with Sacco members by phone, email, or in-person to provide information.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Liaison with relevant stakeholders in complaint investigation and resolution
- Regulation and supervision of Sacco Societies.
- Assist in conduction of Need-assessment workshops/training for Sacco professionals
- Protection of Sacco Members against fraudulent activities
- Compliance monitoring of Sacco operations
- Prepare Quarterly Consolidated report to Commission on Administrative Justice(CAJ)
Constituency Electoral Monitor
Office of the Registrar of Political Parties ( ORPP)
04.2022 - 10.2022
- Monitoring Political Parties' compliance with the 2010 Constitution and Political Parties Act 2011.
- Liaising with relevant government agencies in line with implementation of Political Parties Code of Conduct
- Reporting findings during campaigns and elections
- Prepare monthly consolidated reports on pre/post-election activities
- Sensitizing political parties and candidates on Electoral Laws and Political Parties 2011 Act
- Engagement with ORPP stakeholders
Senior Field Officer
Aquila East African Limited Company
03.2021 - 03.2022
- Generation of research questionnaires and data analysis
- Liaison of with local government and other stakeholders on health and sanitation policies
- Coordination off group meeting with selected target population - Coordinating community oral health education programs
- Led team in developing strategic plans to meet operational objectives.
- Trained and mentored personnel in combat operations and tactics.
- Conducted and oversaw interrogations, briefings and debriefings.
- Directed collection, organization and application of field intelligence and combat data to enhance team safety and operational success.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
Education
Bachelor of Arts - Political Science and Public Administration
Maasai Mara University
05.2016 - 05.2020
Diploma - E-governance And Public Policy in Public Policy
Uniathena Global Education
05.2022 - 05.2023
Diploma - Human Resource Management
Alison Education
07.2022 - 05.2022
Kenya Certificate of Secondary Education - B+(Plus)
Friends School Keveye Girls
01.2012 - 05.2015
Skills
Computer Literacyundefined
Referees
Eugene Nyasudi
Project Coordinator( Aquila East Africa)
Tel;0745333615
Email; eugene@aquilaeastafrica.co.ke
Timeline
Internship -Market Conduct Department
Sacco Societies Regulatory Authority(SASRA)
04.2023 - Current
Diploma - Human Resource Management
Alison Education
07.2022 - 05.2022
Diploma - E-governance And Public Policy in Public Policy
Uniathena Global Education
05.2022 - 05.2023
Constituency Electoral Monitor
Office of the Registrar of Political Parties ( ORPP)
04.2022 - 10.2022
Senior Field Officer
Aquila East African Limited Company
03.2021 - 03.2022
Bachelor of Arts - Political Science and Public Administration
Maasai Mara University
05.2016 - 05.2020
Kenya Certificate of Secondary Education - B+(Plus)
Friends School Keveye Girls
01.2012 - 05.2015
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