Pauline Angela Kakungu

Work History

Project Delivery Manager

CloudFactory

01.2024 - Current

Informed strategic planning by aligning business goals with key project portfolio priorities.
Efficiently managed change requests to minimize impact on project timeline and budget while maintaining quality.
Owned $270K MRR tech project portfolio, overseeing reporting, administration, and budget planning.
Negotiated and managed project budgets to achieve goals.
Led cross-functional teams to deliver complex projects with dependencies and constraints.
Mentored junior managers in project management best practices, fostering their growth.
Implemented continuous improvement initiatives to optimize project delivery.
Promoted continuous learning by sharing lessons learned, best practices, and industry trends.
Kept customers and leaders informed of progress and roadblocks.
Established clear communication channels for stakeholders on project updates and issue resolution.
Contributed to post-project evaluations to identify future delivery improvements.
Reduced project risks through proactive risk identification, assessment, and mitigation strategies

Project Delivery Lead

CloudFactory

7 2021 - 12.2023

Able to apply statistical analysis to data to discover useful information; able to develop charts and graphs to communicate and draw conclusions
Assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors progress, changes, and results; designs feedback loops into work
Estimate, budget, control, and reconcile costs throughout a project life cycle, with the objective of keeping expenditures within the approved budget, maintaining reasonable gross margins, and billing clients accurately
Cope and identify project changes and apply defined change management processes; can comfortably handle changes and associated uncertainty
Continually measure the quality of all key activities and take corrective action until the desired quality outcome is achieved
Identify, assess, mitigate, and manage financial and non-financial risks in line with set policies and procedures
Identifies the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into an efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it to improve service delivery; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Collaborate with others and build trusted relationships with stakeholders inside and outside the business
Ability to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action, and produces logical, practical, and acceptable solutions
Mentor, Coach, and grow a team of 6 junior managers.

Project Associate

CloudFactory

06.2018 - 06.2021

Own the financials of the project by managing the expenditures and Margins ensuring that we are within the project budget
Building relationships with our innovative clients and workforce by leading all the project activities throughout the project cycles
Monitoring project health
By managing the client's expectations and motivating the team to meet and exceed the required targets
Creating dashboards to track performance and show project status progress
Creating and presenting reports on project status progress to the relevant stakeholders
Risk management process
Creating and designing training programs for the team and updating the content occasionally to capture all the updates
Supervising and mentoring a highly talented team on personal development
Setting proper expectations around productivity and accuracy with the workforce as the production process starts
Ensuring all the deliverables meet the client's expectations
Continuous monitoring and improvement of the workforce
Designing a quality assurance process to ensure the work delivered is substantial.

Team Lead/ Project Management

Adept Technologies

08.2015 - 05.2018

Managing Team performance
Coaching the team
Resource management
Product and process management
Communication

Team Lead

Adept Technologies

04.2015 - 05.2018

Project Delivery.

Summary

Overview

Work History

Project Delivery Manager

Project Delivery Lead

Project Associate

Team Lead/ Project Management

Team Lead

Education

Bachelor's Degree - B.A(Economics and Sociology)

Skills

Websites

Certification

Timeline

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