PAULINE WANJIRU MUIGAI
Independence Mo
Summary
Supportive Data Analyst Trainer with detailed knowledge of industry practices and skill to provide long-term success for companies. Trained in Excel use and negotiation. Known for goal-oriented mindset and technical skills.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Data Analyst Trainer
Freelancing
01.2023 - 01.2024
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Analyzed and evaluated training effectiveness and program outcomes.
- Established and maintained quality control standards.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Senior ICT Officer
Kenya Institute of Special Education
01.2016 - 12.2022
- Systems Administration: Successfully perform daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes in addition to performing daily backup operations to ensure 99% systems' availability
- Supervising and conducting quarterly staff appraisals and identifying their training needs
- Formulating and maintaining ICT standards, policies and procedures that match best practices in industry and complying with all regulations and licensing requirements
- Liaising with external computer contractors on maintenance and servicing of equipment, development and implementation of computer system as per Institute technology needs
- Ensuring safe custody of all computer software and hardware accessories, including computer backups
- Reviewing information technology needs and coordinating requisition of information processing hardware and software in line with leading-edge developments in ICT
- Developing ICT budgets and managing all ICT operational and capital expenditures
- Limit ICT service outages to less than 1 per day with successful preventative maintenance strategies
- Maintaining system compliance with legal requirements and Institute security standards
- Promoting and training systems users in security awareness to maintain system security
- Cyber security: Ability to solve any system vulnerabilities systems may have by ensuring that systems are secure, stable and prepared to fight off any security attack.
Education
CompTIA Security
01.2024 - Current
Certificate of Higher Education: Software Development - undefined
Moringa School
11.2022 - 05.2023
Microsoft Certified Solutions: Windows System Administration - undefined
Computer Learning Centre
02.2020 - 05.2022
Introduction to Network Operations: Linux System Administration - undefined
Internet Society
10.2016 - 05.2016
Bachelor of Science: Computer Science - undefined
Egerton University
06.2011 - 05.2015
Skills
HTML, CSS & JavaScript
undefinedCoursework
- UNIX/Linux, Networking and DNS, 07/2012, 05/2012
- Troubleshooting SQL Server 2008- R2, 2011, Computer Pride
Languages
English
Swahili
References
- Anthony Charles Mwangi, Finance Manager, Kenya Institute of Special Education, +254 721 973 368, amwangi@kise.ac.ke
- Perminus Waweru, ICT Support Engineer, Permsoft Limited, 0721 321599, consultpermsoft@gmail.com
- Martin Gachugu, Matric Technologies Ltd, +254 720 806 881, gachugu79@gmail.com
Timeline
CompTIA Security
01.2024 - Current
Data Analyst Trainer
Freelancing
01.2023 - 01.2024
Certificate of Higher Education: Software Development - undefined
Moringa School
11.2022 - 05.2023
Microsoft Certified Solutions: Windows System Administration - undefined
Computer Learning Centre
02.2020 - 05.2022
Introduction to Network Operations: Linux System Administration - undefined
Internet Society
10.2016 - 05.2016
Senior ICT Officer
Kenya Institute of Special Education
01.2016 - 12.2022
Bachelor of Science: Computer Science - undefined
Egerton University
06.2011 - 05.2015
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