Caring and compassionate care worker with 5+ years of experience assisting clients with various parts of daily life. Adept in medication management and administration, moving and handling, diet and nutrition support, and personalised care for all patients. Skilled in assisting the elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing healthy nutritious meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Hi, I’m
Pauline Atieno
Nairobi
Summary
Overview
14
years of professional experience
Work History
Imperio Medical
Senior Care Assistant (Outpatient Department)
01.2021 - Current
Job overview
- Worked to support the administrative staff and nurses with day-to-day tasks
- Assist with mobility and transfer of patients with zero incidents
- Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers
- Greets and directs patients to clinics and service areas
- Answers questions and provides information regarding clinic services to patients and families
- Prepares patients for examinations
- Schedules clinic appointments and arranges for appointments in other clinics and medical facilities
- Moving and handling using hoists when required to
- Supervising assistant of patients, physical comfort and mobility while reporting and observing any changes
- Supervising in cleaning and maintenance of medical equipment to assist in department(s) function
- Assisting with taking vital signs and documenting blood pressure and temperature of patients
- Monitor well being of up to 12 clients daily and ensuring that unusual physical, emotional, mental occurrences are promptly reported to Senior Staff
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Private Home
In-Home Caregiver
05.2020 - 12.2020
Job overview
- Provided 24 hours in home care for a 78 year old geriatric patient diagnosed with cancer and had Covid-19 complications following prescribed care plans with 100% adherence and client satisfaction.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patient and family and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patient to promote better nutrition.
- Kept close eye on behaviour and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioural changes.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to family members or supervisor in charge.
- Scheduled and coordinated medical appointments.
- Administered medications to patient and remained vigilant for negative side effects.
- Monitored client's health by performing routine pulse, temperature and blood pressure checks.
- Administered medications in accordance with doctor's instructions.
- Supported family through difficult times by offering emotional support and education on important care tasks.
- Assisted with end-of-life care.
St Mary's Mission Hospital
Senior Care Assistant (Maternity Unit)
09.2018 - 03.2020
Job overview
- Helping to care for new mothers and their babies
- Making routine observations (temperature, pulse, blood pressure, breathing etc)
- Updating records and other admin stuff
- Support the delivery of high quality safe care to women and babies
- Help midwives care for women and their babies before, during and after childbirth
- Work under the supervision of a registered midwife
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Actively support the Midwife In Charge, Consultant and Junior Doctors daily ward rounds.
- Taking notes of any test requested and make the request where possible, including preparation of request forms
- Demonstrate an awareness of child protection policies
Kenyatta National Hospital
Wards Assistant
01.2015 - 06.2018
Job overview
- Getting to know clients, and their interests and needs
- Giving emotional and practical support to clients
- Assisting with personal care in various wards(washing, toileting, dressing), helping them to exercise if required
- Assisting with medication, use of mobility aids and personal equipment where required
- To report to the registered manager any significant changes in the health or circumstances of a client
- To encourage and enable our clients to remain as independent as possible whilst acting in their best interests and protecting and safeguarding their well being
- Clearly record all care notes on a handheld device after each visit.
- Engaging patients in meaningful conversations
SOS Children's Village
Assistant Volunteer
02.2014 - 12.2014
Job overview
- Providing support to children in the homes
- Take part in feeding, dressing and keeping the children active within the home
- Ensuring the safety and welfare of the children
- Supporting children with emotional, behavioural difficulties and learning disabilities
- Encouraging the children to develop their life skills and independence
- Liaising with external professionals, such as social workers and health care providers
- Undertaking Key Worker responsibilities conscientiously and in accordance with agreed time-scales
- To contribute to the Care Planning process of children cared for
- Attending and preparing for children's conferences, reviews, planning, core group and other meetings in connection with children placed with the company
Brookside Dairy Limited
01.2010 - 10.2012
Job overview
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
- Led sales department with a can-do attitude and high quarterly sales
- Led sales department with highest quarterly sales for two consecutive years.
Kenya Wine Agencies Ltd
Sales Representative
05.2009 - 11.2009
Job overview
- Helped to achieve increases in sales
- Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns
- Continually sought to promote the mission and brand of the company by providing excellent customer service at any opportunity
- Exuded friendliness, professionalism, and enthusiasm for the company mission
- Upheld the highest standards of honesty and integrity
- Attended workshops and conferences centered around increasing customer service skills
- Trained and mentored new sales representatives.
Education
Huruma Girls High School
Certificate of Secondary Education
University Overview
Kenya Red Cross Training Institute
Certificate in Infant and Child First Aid
University Overview
Training Express
from Level 3 Diploma in Health And Social Care
08.2023
University Overview
Training Express
Certificate in Residential Childcare
03.2023
University Overview
Caredemy
Safeguarding Children Level 3
02.2023
University Overview
Training Express
Level 3 Diploma in Adult Care
02.2023
University Overview
Florence Academy
Certificate in Understanding learning disabilities and Autistic Spectrum Disorder
10.2022
University Overview
The Michener Institute of Education at UHN
The PSW Approach to Quality Care
10.2022
University Overview
Josia Group Healthcare Training
The Care Certificate
09.2022
University Overview
Heltz Driving School
B2 class level driver's license
08.2018
University Overview
University of NairobiNairobi
Bachelor of Arts from Food Science
12.2014
University Overview
Aviation College
Computer studies(Excel, Powerpoint,MS Word)
05.2009
University Overview
Skills
- Emergency response
- Dementia and Alzheimer's knowledge
- Wound care
- Learning disability and autism care
- Good time management
- Medication administration
- Patient Care
- Recording vital signs
- Physically strong
- Moving and handling
- Physically strong
- Moving and handling
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Care Assistant (Outpatient Department)
Imperio Medical
01.2021 - Current
In-Home Caregiver
Private Home
05.2020 - 12.2020
Senior Care Assistant (Maternity Unit)
St Mary's Mission Hospital
09.2018 - 03.2020
Wards Assistant
Kenyatta National Hospital
01.2015 - 06.2018
Assistant Volunteer
SOS Children's Village
02.2014 - 12.2014
Brookside Dairy Limited
01.2010 - 10.2012
Sales Representative
Kenya Wine Agencies Ltd
05.2009 - 11.2009
Huruma Girls High School
Certificate of Secondary Education
Kenya Red Cross Training Institute
Certificate in Infant and Child First Aid
Training Express
from Level 3 Diploma in Health And Social Care
Training Express
Certificate in Residential Childcare
Caredemy
Safeguarding Children Level 3
Training Express
Level 3 Diploma in Adult Care
Florence Academy
Certificate in Understanding learning disabilities and Autistic Spectrum Disorder
The Michener Institute of Education at UHN
The PSW Approach to Quality Care
Josia Group Healthcare Training
The Care Certificate
Heltz Driving School
B2 class level driver's license
University of Nairobi
Bachelor of Arts from Food Science
Aviation College
Computer studies(Excel, Powerpoint,MS Word)
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