Passion for Automotive Trends
Paul Mwangi
Finance,Product Sales Specialist,Auto Finance Sales Consultant
Summary
Dynamic Sales Associate with a proven track record at Platinumz Credit, enhancing customer satisfaction and exceeding sales targets through expert customer service and sales development skills. Excelled in building customer relationships and achieving consistent sales growth and performance improvements.
Overview
2
2
years of professional experience
Work History
Sales Associate
Platinumz Credit
09.2023 - 08.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Skating Coach
Thika Skating Club
02.2022 - 08.2023
- Assisted skaters in developing mental strength strategies for overcoming challenges during competitions.
- Maintained a safe and supportive training environment by enforcing rink guidelines and promoting good sportsmanship.
- Boosted skater confidence through consistent feedback, encouragement, and constructive criticism.
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Managed scheduling of practice sessions, ensuring optimal utilization of ice time for all participants involved in the program.
Education
Bachelor of Science - Finance
Mount Kenya University
Thika 04.2001 -
High School Diploma -
Anestar Boys High School
Nakuru, Nakuru District, Kenya 04.2001 -
Skills
Product Sales
Customer Service
Sales Development
Post-Sale Support and Follow-Up
Payment Processing
Order Processing
Promotional support
Flexible Schedule
Negotiation Tactics
Interests
Sales and Negotiation Techniques
Technology Enthusiast
Customer Service Excellence
References
Oscar Murigi
General Manager
Platinumz Credits Limited
0716147750
Ambrose Mutisya
Vice Chairman
Thika Skating Club
0790177401
mutisyakenya@gmail.com
Timeline
Sales Associate
Platinumz Credit
09.2023 - 08.2024
Skating Coach
Thika Skating Club
02.2022 - 08.2023
Bachelor of Science - Finance
Mount Kenya University
04.2001 -
High School Diploma -
Anestar Boys High School
04.2001 -
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