Paul Mwangi
Nairobi, Nairobi ,Kenya
Summary
Dynamic professional with experience at Dama Mobile Spare, excelling in parcel management and customer relationship management. Proven ability to optimize routes and enhance service scheduling, ensuring timely deliveries. Recognized for exceptional responsiveness and collaboration with diverse teams, consistently improving service quality and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Ability, industry and conduct with customers be the best done
Overview
14
14
years of professional experience
2006
2006
years of post-secondary education
Work History
Delivery service mobile spare
Dama mobile spare
Nairobi , kenya
08.2019 - Current
. sending parcels that our customers has bought,using the respective office that usually sending parcels using their travelling vehicle
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
cleaning services
Parapet cleaning services
Nairobi , Kenya
01.2012 - 01.2019
- Provided support during tenant move-outs by coordinating with movers, cleaning services.
- Provided emergency cleaning services when required due to accidents or spills.
- Coordinated facility maintenance activities such as cleaning services or repairs.
- Work closely with management to develop strategies for improving cleaning services across the organisation.
- Responded promptly to customer requests for special cleaning services or assistance in emergency situations.
- Responded to requests from staff members for cleaning services.
- Being submissive and so sensible with cleaning machines
Education
Maranatha High School
Nyahururu, Kenya Skills
- Parcel management
- Route optimization
- Customer relationship management
- Service scheduling
- Time keeping
Languages
English
First Language
Timeline
Delivery service mobile spare
Dama mobile spare
08.2019 - Current
cleaning services
Parapet cleaning services
01.2012 - 01.2019
Maranatha High School