Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Muchiri Irungu

Thika,Kiambu

Summary

I have been in the transcription field for over two-and-a-half years now. I started out as an editor at Verbit back in September of 2020 and after five months, I was incorporated into a sub-branch referred to as Verbit TRAX which in essence deals with legal proceedings transcription. I worked as an editor for over seven months and then I was promoted to the proofer role where I am currently.

For the two-and-a-half years I've been working at Verbit, I have done all types of transcription from academic transcriptions, medical transcriptions, legal transcriptions, documentary transcriptions, earning calls transcription and also podcast transcriptions. I also have experience in transcription timestamping in whatever configuration the client needs it. I can do transcription from scratch and I can also do machine transcription. I'm proficient in editing and proofreading with pretty quick turnarounds being one of my major strengths.

The experience gained from working in the different transcription fields will go a long way in enabling me offer you the best legal transcription services.

I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Freelance Transcriber

Verbit
09.2020 - Current
  • Proofread the transcripts submitted to me from the previous layers to ensure that everything is as it's supposed to be; that all guidelines have been followed to the latter and that the final transcript meets the customer's expectations
  • I do all types of transcriptions ranging from general transcriptions such as academic or podcast transcriptions to the jargon-intensive such as in the medical and legal fields
  • I do both clean read and verbatim types of transcriptions and I also do timestamping if required by a client
  • I pride myself in the level of accuracy achieved and in the quick turnarounds in delivering the final transcripts to a client.
  • Ensure that I stay current with industry terminology in order to provide accurate transcription services
  • Review and edit transcribed reports and correct material for spelling, grammar, and clarity
  • Attend continuing education workshops to maintain professional standards and stay up-to-date with new developments.

Attendant

Naivas Supermarket
03.2018 - 08.2020
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Greeted customers and provided assistance with locating items in store to provide welcoming presence and enhance shopping experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Handled customer complaints in a professional and courteous manner.
  • Contributed to upsell and cross-sell promotions to increase revenue.
  • Supported store operations by maintaining clean and organized store atmosphere.

Education

Bachelor of Science - Economics

South Eastern Kenya University
Kitui, 18
03.2018

Skills

  • Court Proceedings
  • Transcription Services
  • Audio Transcription
  • Video Transcription
  • Proofreading
  • Editing
  • Deposition Transcription
  • Adept multi-tasker
  • Decision-Making

Timeline

Freelance Transcriber

Verbit
09.2020 - Current

Attendant

Naivas Supermarket
03.2018 - 08.2020

Bachelor of Science - Economics

South Eastern Kenya University
Muchiri Irungu