PATRICK IMBUDI
Data Analyst
Nairobi,30
Summary
Goal-oriented and dynamic professional with a strong background in data analysis, customer service, sales, and marketing. Adept at working in fast-paced environments, managing data, and driving business processes through insightful analytics. Possesses excellent communication, teamwork, and problem-solving skills, with a strong ability to work under minimal supervision. Committed to delivering quality work within scheduled timelines.
Overview
7
7
years of professional experience
Work History
Data Analyst
Nairobi City County Government
Nairobi, NBO
04.2025 - Current
- Collect, clean, and analyze data from multiple sources.
- Ensure data accuracy and integrity while detecting errors and inconsistencies.
- Create reports, dashboards, and visualizations to drive decision-making.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Green Army Staff
Nairobi City County Government
Nairobi, Nairobi Province
08.2023 - 09.2023
- Waste collection and park maintenance.
- Tree planting and environmental conservation.
- Drainage cleaning to prevent flooding.
Contact Centre Representative
Glovo Campaign
Nairobi, NBO
11.2022 - 02.2023
- Managed inbound and outbound customer support calls.
- Assisted customers with technical issues and platform navigation.
- Ensured compliance with operational procedures to maintain service quality.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Representative
Flux Trends Kenya Shoe Collection
01.2020 - 01.2023
- Managed marketing operations and sales promotions.
- Built brand awareness through social media (Instagram, WhatsApp, Twitter).
- Negotiated and closed sales, generating Ksh 204,000 in revenue.
- Ensured timely delivery of goods and maintained excellent customer relations.
Call Center Representative
IEBC
- 08.2022
- Addressed voter concerns and ensured a positive experience.
- Documented voter interactions and feedback for process improvement.
- Collaborated with departments to resolve electoral issues.
Finance Intern
NACICO Co-operative Savings and Credit Society Ltd
08.2018 - 12.2018
- Balanced member accounts and processed cheques.
- Received and processed loan applications as per lending policies.
- Marketed Sacco products and provided financial advisory services to members.
Education
African Population and Research Center
10.2024
Bachelor of Arts - Marketing
Jomo Kenyatta University of Science And Technology
11.2019
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Venture Institute of Information Technology and Business Studies
04.2015
High School Diploma -
Saint Ignatius High School
Kakamega, Kenya11.2014
Skills
- Data Analysis & Management – Experienced in handling large datasets, cleaning, and analyzing information to extract key insights
- Marketing & Sales Strategies – Skilled in digital marketing, brand awareness, and sales operations
- Customer Service Excellence – Strong ability to manage customer inquiries, resolve issues, and ensure satisfaction
References
AVAILABLE UPON REQUEST
Awards
House Captain, Saint Ignatius High School – Led and coordinated student activities., Saint John Ambulance (2014) – Awarded for first aid and emergency response training.
Timeline
Data Analyst
Nairobi City County Government
04.2025 - Current
Green Army Staff
Nairobi City County Government
08.2023 - 09.2023
Contact Centre Representative
Glovo Campaign
11.2022 - 02.2023
Sales Representative
Flux Trends Kenya Shoe Collection
01.2020 - 01.2023
Finance Intern
NACICO Co-operative Savings and Credit Society Ltd
08.2018 - 12.2018
Call Center Representative
IEBC
- 08.2022
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Venture Institute of Information Technology and Business Studies
African Population and Research Center
Bachelor of Arts - Marketing
Jomo Kenyatta University of Science And Technology
High School Diploma -
Saint Ignatius High School
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