Patrick Mbaabu
Banker
Nairobi
Summary
I am an ambitious and dynamic entrepreneur and banking professional who is keen on taking new challenges in my career and to join a team that is focused on change and improvement. I have a wide array skills and professional experience in several functions in the banking and financial services industry where i have always distinguished myself through integrity, innovation, and commitment to high quality service. I have a highly analytical and financial academic background, currently pursuing an MSc. in Finance and Investments at Kenya Methodist University and a BSc. (Mathematics) degree from the University of Nairobi. I am also a member of the Kenya Institute of Bankers having successfully completed the Association of Kenya Institute of Bankers (AKIB) course.
Am organized and dependable candidate successful at managing multiple priorities with a positive attitude and Willingness to take on added responsibilities to meet team goals.
I am to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am a detail-oriented team player with strong organizational skills with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
22
22
years of post-secondary education
1
1
Language
Work History
Real Estate Agent
Self Employment
05.2015 - Current
- Land banking and buying and selling of land Farm management and leasing
- Agribusiness - farming and selling of bananas
- Collaborated with stakeholders to complete property sales and purchases.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Developed new business and managed new and existing clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated, facilitated, and managed real estate transactions.
Cash Officer
Cooperative Bank of Kenya
08.2014 - 05.2015
- Authentication of cash receipts from customers and payment to customers
- Reconciliation of branch cash and other suspense accounts related to my area of operation
- Overall branch cash management i.e
- Requisition from and repatriation of excess cash to CBK Balancing and accounting for treasury cash on a daily basis
- Marketing of bank’s liability and asset portfolio and cross-selling of other bank products
Branch sales Executive
Co-operative Bank of Kenya
05.2014 - 08.2014
- Nairobi
- Marketing of bank accounts and opening of accounts to existing and new clients
- Marketing of bank and closing sales on asset finance products
- Marketing of bank Personal loans and closing sales on the same
- Marketing and subscribing customers to banks credit card scheme
Cash Officer
Cooperative Bank of Kenya
02.2014 - 04.2014
- Authentication of cash receipts from customers and payment to customers
- Reconciliation of branch cash and other suspense accounts related to my area of operation
- Overall branch cash management i.e
- Requisition from and repatriation of excess cash to CBK Balancing and accounting for treasury cash on a daily basis
- Marketing of bank’s liability and asset portfolio and cross-selling of other bank products
Operations Manager
Ag, Co-operative Bank of Kenya
12.2013 - 01.2014
- Nairobi
- Branch custodian of all assets, ensuring they are well kept, maintained and existing as per assets book records
- Management of staff at the branch, ensuring that they carry out their duties and responsibility as per their role profile
- Branch compliance officer, ensuring that staff do their work as per the bank compliance manual
- Management of branch expenses ensuring that they are reasonable, posted to their respective accounts and don't exceeded set limits
- Handling of customers enquiries, grievances and any issue that they may have concerning the bank that requires my intervention
- Branch custodian of treasury cash together with the cash officer
- Marketing of bank’s liability and asset portfolio and cross-selling of other bank products.
Cash Officer
Cooperative Bank of Kenya Nairobi
06.2010 - 11.2013
- Replenishment, uptime monitory and reconciliation of ATM cash accounts
- Authentication of cash receipts from customers and payment to customers
- Reconciliation of branch cash and other suspense accounts related to my area of operation
- Overall branch cash management i.e
- Requisition from and repatriation of excess cash to CBK
- Balancing and accounting for treasury cash on a daily basis
- Marketing of bank’s liability and asset portfolio and cross-selling of other bank products.
Customer Service Officer
Cooperative Bank of Kenya Nairobi
01.2010 - 05.2010
- Championing of bank products and follow up of key leads to secure business for the bank and engaging existing clients on new products
- Resolving customer inquiries and issues with company's products and acting as the branch liaison officer in addressing issues raised by clients and ensuring all client issues are resolved
- Conducting customers services meetings and escalating various issues raised from such meeting by staff concerning customers to head office and other branches for quick action and resolution
- Ensuring a safe, clean, and conducive workplace environment for staff and customers
Systems Administrator
Cooperative Bank of Kenya Nairobi
05.2009 - 12.2009
- Ensure that branch systems are up and running by conducting start of day every workday
- Assisting ICT carry out system adjustment and setting up of new systems at the branch
- Escalating any system anomalies to ICT for quick action and resolution
- Handling of customer inquiries and directing them to the relevant desk for assistance
- Issuing customers with ATM card, recording and reconciliation of ATM cards held at the branch
- Undertaking system End of day processes every workday, as per the bank procedure.
Teller
Co-operative Bank of Kenya
12.2008 - 04.2009
- Receiving and payments of cash to customers
- Performing forex duties
- Receiving and sending western union &money gram transactions
- Payments of bulk cash to individuals and corporate clients
- Performing any other duties assigned by my supervisor
- Opening of accounts to new clients of the bank Ensuring that teller workstation is well stocked
Education
Masters Of Science - Finance And Investments
Kenya Methodist University
Nairobi 04.2013 - Current
Banking -
Kenya Institute of Bankers, Associate of Kenya Institute of
Bankers
Nairobi 01.2009 - 10.2013
Bachelor of - Mathematics
University of Nairobi - School of Mathematics
11.2003 - 06.2007
Certificate of Secondary -
Olkejuado High School
01.1998 - 11.2001
Skills
High level selling and negotiation skillsundefined
Accomplishments
- Increased client base by 10% through personal referrals.
- Generated more than ksh 5million in sales revenue in year 2015
References
Mr. Anthony Mshamba
Cooperative Bank of Kenya
Branch Manager Likoni Branch
anto2013@gmail.com +254 733371855
Mr. Isaac w ndungu
co-operative bank of Kenya
operations manager
Indungu@co-opnak.co.ke +254 725372870
Mr. Noah Wambua Mutua
United Bank of Africa Ltd
Operations Manager
+254 721891470
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Real Estate Agent
Self Employment
05.2015 - Current
Cash Officer
Cooperative Bank of Kenya
08.2014 - 05.2015
Branch sales Executive
Co-operative Bank of Kenya
05.2014 - 08.2014
Cash Officer
Cooperative Bank of Kenya
02.2014 - 04.2014
Operations Manager
Ag, Co-operative Bank of Kenya
12.2013 - 01.2014
Masters Of Science - Finance And Investments
Kenya Methodist University
04.2013 - Current
Cash Officer
Cooperative Bank of Kenya Nairobi
06.2010 - 11.2013
Customer Service Officer
Cooperative Bank of Kenya Nairobi
01.2010 - 05.2010
Systems Administrator
Cooperative Bank of Kenya Nairobi
05.2009 - 12.2009
Banking -
Kenya Institute of Bankers, Associate of Kenya Institute of
Bankers
01.2009 - 10.2013
Teller
Co-operative Bank of Kenya
12.2008 - 04.2009
Bachelor of - Mathematics
University of Nairobi - School of Mathematics
11.2003 - 06.2007
Certificate of Secondary -
Olkejuado High School
01.1998 - 11.2001
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