Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Patrick Kimani

Nakuru

Summary

A dedicated team leader: with a broad spectrum on people management, institutional logistical and technical support, and great customer support skills.


Branch administartor 2 years, with proven career track of making positive organizational change, increasing employee satisfaction, production and retention.


Branch operations manager 2 years, where I highly practiced in developing relationships with clients and potential clients; Skilled at enhancing their customer experience by analyzing complaints, developing new Customer Care Strategies and Procedures, creating customer retention campaigns, developing new business and motivating staff.


I endeavour To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Branch Manager

Tusker Mattresses Ltd
09.2019 - 07.2022
  • Supports the organization as the overall branch head, in the effective delivery of customer experience as per the organizational standards
  • Tasked with identifying client’s needs and existing market rich gaps.
  • Create a positive, customer-centric environment by modeling exceptional service standards and holding team accountable to meeting/exceeding those standards
  • Manage operational risk within established guidelines, including adherence to security protocols, cash handling procedures, and compliance with regulations
  • Serve as primary point of contact for escalated customer complaints, working to resolve issues in a timely and satisfactory manner
  • Notable Achievements
  • Managed end to end revenue streams
  • Maintaining existing business and acquiring new business
  • Achieved revenue growth of 13% pa for the 3years of service
  • Achieved the industry standard staff cost of 4% of total revenue
  • Succeed in introducing a profitable bottled water dispensing unit in the outlet.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.

Inventory Assistant Manager

Tusker Matrresses Ltd
09.2016 - 09.2019
  • Organized records of vehicles, schedules and completed orders.
  • Developed and implemented policies and procedures for inventory management.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Integrated warehouse operations with existing and new business processes.
  • Promoted brand at industry events and through ongoing networking efforts.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Conducted research to address shipping errors and packaging mistakes.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Identified legal tax savings and recommended ways to improve profits.
  • Completed financial reports, providing insight into performance, operations and cash flow.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Provided journal entries and performed accounting on accrual basis.
  • Established re-order points and monitored supplier performance.

ASSISTANT ACCOUNTANT

Heritage group of
01.2014 - 11.2016
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Evaluated and improved financial records to make important business decisions.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Contributed to annual budget development and quarterly forecasts to support continuous adherence.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Leveraged finance knowledge to strengthen controls and improve transparency.
  • Identified legal tax savings and recommended ways to improve profits.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Processed payroll by validating work hours and attendance of employees.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Collected and reported monthly expense variances and explanations.

Financial Consultancy

Pk FRESHLINE AGENCIES
01.2023 - Current
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Bachelor's Degree - Business Management

Moi University

Certification In Public Accounting - Accounting

Moi University
Eldoret
07.2017

Skills

  • Consultancy and Advisory
  • Financial Leadership
  • Financial Modelling
  • Contract Development
  • Project Management
  • Market Growth
  • Supply Chain Distribution
  • Workflow Planning
  • Multi-Unit Operations Management
  • SAP Expertise
  • Policy and Procedure Implementation
  • Data Archiving
  • Contract Review and Recommendations
  • Business Process Re-Engineering
  • Staff Management
  • Data Evaluation
  • Quantifiable Revenue Increases
  • Accounting Systems

Certification

  • Licensed driver-class B,C,AND E.

Languages

English
Advanced (C1)

Timeline

Financial Consultancy

Pk FRESHLINE AGENCIES
01.2023 - Current

Branch Manager

Tusker Mattresses Ltd
09.2019 - 07.2022

Inventory Assistant Manager

Tusker Matrresses Ltd
09.2016 - 09.2019

ASSISTANT ACCOUNTANT

Heritage group of
01.2014 - 11.2016

Bachelor's Degree - Business Management

Moi University

Certification In Public Accounting - Accounting

Moi University

Similar Profiles

CREATE PROFILE
Patrick Kimani