Patrick Kalii
Overview
9
9
years of professional experience
Work History
Salesman
Bakemark
Nairobi
05.2020 - 01.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Prioritized effective time management skills in scheduling appointments, organizing tasks, and managing multiple projects simultaneously.
- Used customer insights to develop innovative sales strategies to increase sales.
- Cultivated long-lasting partnerships by consistently exceeding expectations across various industries while maintaining a professional demeanor.
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
- Trained new employees on customer service, money handling and organizing strategies.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Salesman
Mini Bakery
Nairobi
02.2015 - 08.2019
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Prioritized effective time management skills in scheduling appointments, organizing tasks, and managing multiple projects simultaneously.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Education
Certificate Of Business -
Nairobi Institute of Business
Thika Road Skills
- Account development
- Process Improvement
- Pipeline Maintenance
- Cash Handling
- Revenue Generation
- Product and service knowledge
- Customer Success Management
- Relationship Building
- Relationship selling
- Systems and software expertise
- Strategic Planning
School
Kandumbu primary school
1999-2006
Achievement:K.C.P.E
MATUNDA HIGH SCHOOL
2007-2010
Achievement:K.C.S.E
Reference
Zakayo Mulandi
Mini Bakery
General Manager
zakayomulandi@gmail.com
Timeline
Salesman
Bakemark
05.2020 - 01.2024
Salesman
Mini Bakery
02.2015 - 08.2019
Certificate Of Business -
Nairobi Institute of Business