Summary
Work History
Education
Skills
Languages
Career Achievements
References
Hobbies and Interests
Timeline
Quote
Accomplishments
Work Availability
Generic

PATRICIAH WAIRIMU

Nairobi

Summary

Seeking a challenging position to contribute to a dynamic organization's success.

Resilient resourceful and an enthusiastic strong communicator Possesses excellent organizational abilities, and a keen eye for detail. Proven track record of success in sales, customer service, and administrative roles. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software.

Work History

Intern Human Resource Management

Kenya Industrial Property Institute
  • Filling and opening respective files, assisting in preparation of performance contracts, assisting in recruitment and orientation of interns and attaches, preparing interns and attaches payment, distributing documents, maintaining and updating records, drafting memos, assisting in running day-to-day HR and administration activities.

Office Administrator

Manasses Mwangi and Associates
  • Maintaining cleanliness in the office, arranging files in order in the registry, drafting affidavits, receiving and sorting mails, receiving and directing guests, acting as a messenger.

SALES REPRESENTATIVE

KOTEX KENYA
  • Representing the Kotex sanitary towels brand, engaging with target customers, conducting product demonstrations, providing educational information, building and maintaining relationships with customers, collaborating with the marketing team, organizing and participating in brand events, leveraging social media platforms, gathering customer feedback, achieving sales targets.

CONTROLLER /customer care representative/ SECUTOR AFRICA

SECUTOR AFRICA
01.2021
  • Managing large amounts of incoming calls, keeping records of customers interactions, processing customer accounts and filing documents, handling customer complaints and providing appropriate solutions, engaging with customers, building sustainable relationships and trust, transcribing data received from field officers, verifying received data, responding to client complaints and offering solutions, directing field officers to working stations.

Education

Certificate - Computer Application

KARNSKILL COLLEGE

Diploma - Human Resource Management

UNIVERSITY OF NAIROBI
01.2016

Kenya Certificate of secondary School -

ST. Martin's Girls Secondary School
01.2013

Kenya Certificate of Primary Education -

ST. Martin's Primary School
01.2009

Skills

  • Problem solver and time management
  • Fluent in spoken and written English and Kiswahili
  • Team Leadership and Collaboration Communication and Interpersonal Skills
  • Ability to quickly learn and adapt to new system process and procedure
  • Proficient in Microsoft Office

Languages

English
Kiswahili

Career Achievements

  • Implemented a streamlined filing system, digitizing all documents and creating an organized database for easy access and retrieval of information.
  • Developed and implemented efficient administrative procedures.
  • Played a key role in the implementation new project management software, training team members and facilitating a seamless transition, resulting in improved project tracking and collaboration.
  • Assisted in the development and implementation of a comprehensive employee training program, enhancing staff productivity and job satisfaction.
  • Provided exceptional support to senior management by preparing reports, presentations, and data analysis, enabling informed decision-making.

References

  • MISS DORCAS MUGURE NJUGUNA, SECUTOR AFRICA, OPERATION MANAGER, +254775748981, Operations@secutorafrica.com
  • MRS JOSEPHINE KIKUYU, KENYA INDUSRIAL PROPERTY INSTITUE (KIPI), SENIOR ADMINISTRATIVE ASSISTANT, +254722634746, Jkikuyu2008@gmail.com

Hobbies and Interests

  • Making friends
  • Listening to music
  • Reading novels
  • Watching movies

Timeline

CONTROLLER /customer care representative/ SECUTOR AFRICA

SECUTOR AFRICA
01.2021

Intern Human Resource Management

Kenya Industrial Property Institute

Office Administrator

Manasses Mwangi and Associates

SALES REPRESENTATIVE

KOTEX KENYA

Certificate - Computer Application

KARNSKILL COLLEGE

Diploma - Human Resource Management

UNIVERSITY OF NAIROBI

Kenya Certificate of secondary School -

ST. Martin's Girls Secondary School

Kenya Certificate of Primary Education -

ST. Martin's Primary School

Quote

Work begins when the fear of doing nothing at all finally trumps the terror of doing it badly.
Alain de Botton

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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PATRICIAH WAIRIMU