Patience Mwaita
Kitui
Summary
Organised Domestic House Manager delivering seamless household operations, from managing staff to overseeing maintenance. Skilled in budgeting, scheduling, and ensuring comfort and cleanliness. Known for discretion, reliability, and exceptional problem-solving abilities. Ready to contribute to well-run, harmonious home environment.
Overview
12
12
years of professional experience
Work History
Domestic House Manager
House Community in Al Jouf
Al Jouf
03.2026 - Current
- Upheld the highest standards of cleanliness and organisation throughout the property, ensuring a pleasant and welcoming environment.
- Conducted regular, deep cleaning of ovens, grills, hobs, microwaves.
- Completed intensive carpet cleaning, removing stains and restoring condition to exceptionally high standards.
- Managed household inventories, meticulously tracking and restocking supplies to maintain optimal levels.
- Arranged wardrobes, organising based on season, styles and customer preferences.
- Supervised domestic staff, delegating tasks efficiently to assure smooth operation of household duties.
- Prepared variety of meals for customers, completing according to preferences and dietary needs.
- Performed detailed wardrobe management, including care of fine garments and coordination of outfits for special occasions.
- Assisted with personal shopping and errand running, carefully selecting items that meet exact specifications and tastes.
- Prepared healthy meal plans in consultation with nutritionists, catering to family dietary requirements and preferences.
- Planned and organised family events, including gatherings and celebrations, with meticulous attention to detail.
House Manager
Family Community (House and Businesses) in Jedda
Jedda, Saudi Arabia
12.2023 - 10.2025
- Supervising all household staff and assigning daily duties
- Managing cleaning schedules and maintaining hygiene standards
- Coordinating household purchases and stock control
- Organizing repairs and maintenance services
- Managing household budgets and daily expenses
- Receiving visitors and coordinating guest arrangements
- Ensuring security and confidentiality within the residence
- Analysed feedback from household members to continuously refine service delivery and address any areas for improvement.
- Conducted regular inventory checks of household supplies, food, and equipment, placing orders to replenish stock as necessary.
- Administered health and safety protocols, conducting regular drills and updates to meet regulatory compliance and ensure occupant safety.
- Monitored the condition of the property, coordinating prompt repair and maintenance works to address issues efficiently.
- Cultivated relationships with luxury suppliers and service providers, gaining access to exclusive products and services for the household.
Receptionist
Techwise Solutions Limited
Nairobi, Kenya
05.2014 - 10.2023
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Responded to enquiries from clients, vendors and members of public.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Used Microsoft Office to track information, update records and write correspondence.
- Operated multi-line telephone system to take messages, give information and direct callers.
Education
Certificate of Higher Education - Certificate in Tour Guiding and Administration
Technical University of Mombasa
Mombasa, Kenya01-2010
Kenya Certificate for Secondary Education
Kajire Secondary School
Voi, Taita Taveta01-2005
Kenya Certificate for Primary Education
Sirianyi Primary School
Voi, Taita Taveta01-2001
Skills
- Household management
- Staff supervision
- Inventory control
- Event planning
- Budget management
- Client relationship management
- Health and safety compliance
- Customer service
- Problem solving
- Attention to detail
- Leadership
- Commitment to excellence
- Confidentiality and privacy adherence
Languages
English
Upper Intermediate
B2
Swahili
Advanced
C1
Interests
- volunteering (social responsibility),
- team sports (teamwork),
- creative arts (creativity), and
- strategic games (problem-solving)
- Swimming
- Reading
- Adventure
Additional Information
- Ready to relocate to work place
- Flexible work hours
- Able to work weekends and holidays
- Good health and physically fit
Timeline
Domestic House Manager
House Community in Al Jouf
03.2026 - Current
House Manager
Family Community (House and Businesses) in Jedda
12.2023 - 10.2025
Receptionist
Techwise Solutions Limited
05.2014 - 10.2023
Certificate of Higher Education - Certificate in Tour Guiding and Administration
Technical University of Mombasa
Kenya Certificate for Secondary Education
Kajire Secondary School
Kenya Certificate for Primary Education
Sirianyi Primary School