PAMELA MWAJUMA

Strategic and results-oriented Operations and Facilities leader with over 14 years of progressive experience at IFDC, overseeing operational functions across Africa and Asia. Demonstrated success in regional office setup, policy development, risk mitigation, compliance, and cross-functional coordination. Adept at leading international events, optimizing administrative systems, and aligning operations with institutional and donor expectations. Proven ability to lead high-impact initiatives and operational reforms, including IT infrastructure upgrades, cost-saving strategies, and staff capacity building.

• Spearheaded hosting collaborations to support IFDC’s entry into Tanzania, Malawi, and Zambia; ensured successful country registrations and legal compliance across 10+ offices.
• Developed and implemented IFDC Kenya’s first Country Security Plan; served as Security Focal Point during general elections to safeguard operations.
• Identified a major IT service gap in the Kenya office, leading to the installation of a robust IT system that reduced internet costs by 50%; model replicated in four other East Africa offices.
• Coordinated and received executive recognition for planning the 2024 Africa Fertilizer Summit in Kenya; achieved 10% cost savings through strategic vendor negotiations.
• Supported the formulation and rollout of procurement, travel, and asset management policies to standardize regional operations and enhance compliance.
• Led risk mitigation and business continuity planning during the COVID-19 pandemic and political instability, ensuring uninterrupted operations.
• Initiated regional training for administration teams on fuel and fleet tracking systems, increasing operational transparency and vehicle compliance.