Owen Machua
Sales And Marketing
Nairobi,Limuru
Summary
I am a sales and marketing professional with over 3 years of diverse and progressive experience in telecommunication, FCMG, and mobile money. My experience encompasses product development, market penetration, relationship management, key accounts management, and project management. One of my greatest strengths is my ability to build rapport with clients and earn their trust. This leads to long-term mutually beneficial relationships with the customers. I have learned the art of negotiation and often include low-cost perks in the deal without compromising higher overall sales.
Overview
17
17
years of post-secondary education
6
6
years of professional experience
Work History
Restaurant Sales Personnel
Uber Eats
Nairobi, Nairobi
09.2018 - 10.2020
- Selling services using solid arguments to prospective customers.
- Performing cost-benefit analyses of existing and potential customers.
- Maintaining positive business relationships to ensure future sales.
- Establish, develop and maintain positive business and customer relationships.
- Expedite the resolution of customer problems and complaints to maximise satisfaction.
- Training of new and existing customers on how the app works
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Trade Development Representative
Safaricom
Nairobi, Nairobi
10.2016 - 08.2018
- Delivered customer service through relationship management and ensured that customer claims were settled in the shortest time possible.
- Management and growth of brand, sales and distribution of Safaricom Kenya products through channel partners in my assigned market.
- New Product Launch, strategy execution, market penetration and follow up.
- Market Intelligence and Compiling Competitor Trends and activities.
- Managing Stocks and Re-order Levels at the dealer levels and Strategic Sales Depots.
- In charge of branding and visibility of the company in the territory.
- Effective monitoring and control of the budget of planned activation's, promotions and any other planned activity in my market.
- In charge of activation's and promotions in my market to drive sales and increase revenues escalated major issues to supervisor.
- Managed team of 5 employees, overseeing hiring, training, and professional growth of employees
Marketing Executive
Snow Pack Dairies
Nairobi, Nairobi
09.2015 - 10.2016
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Launched marketing activities for new product lines and market penetration.
- Capitalised on industry and marketplace trends to strategist marketing solutions and enhance business operations.
- Coordinated appointments and meetings for high-performing sales with 5 active projects.
- Implemented successful marketing and promotional strategies worth over KS 2 Million in yearly revenue.
Brand Ambassador
Safaricom PLC
Nairobi, Nairobi
05.2013 - 12.2013
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Planned and organised sampling events by working hand-in-hand with retail store managers and leaders.
- Rang up customers by processing cash and credit payments to complete 50 sales transactions on average each day
Education
Diploma - Sales And Marketing Education
Nairobi Institute of Business Studies
Ruiru 01.2014 - 03.2015
Kenya Certificate of Secondary Education -
Mugumo-ini Secondary School
Kiambu 02.2008 - 12.2012
Kenya Certificate of Primary Education -
Tigoni Primary School
Kiambu 01.1997 - 12.2007
Skills
Sales goals
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
REFEREES
DERRICK NYAKWEBA
MARKETINGMANAGER
UBEREATS
CELL:0723432571
derrickmarube@gmail.com
GEORGEMACHARIA
TEAMLEADER
SAFARICOM PLC
CELL:+254727281000
gmacharia1@safaricom.co.ke
Timeline
Restaurant Sales Personnel
Uber Eats
09.2018 - 10.2020
Trade Development Representative
Safaricom
10.2016 - 08.2018
Marketing Executive
Snow Pack Dairies
09.2015 - 10.2016
Diploma - Sales And Marketing Education
Nairobi Institute of Business Studies
01.2014 - 03.2015
Brand Ambassador
Safaricom PLC
05.2013 - 12.2013
Kenya Certificate of Secondary Education -
Mugumo-ini Secondary School
02.2008 - 12.2012
Kenya Certificate of Primary Education -
Tigoni Primary School
01.1997 - 12.2007
Similar Profiles
Shanaya PaesShanaya Paes
Driver at Uber / Uber Eats/ Lyft / Instacart / SparkDriver at Uber / Uber Eats/ Lyft / Instacart / Spark
JB LoftisJB Loftis
Driver/Courier Contractor at Uber and Uber EatsDriver/Courier Contractor at Uber and Uber Eats
Jurnee SalazarJurnee Salazar
Driver at Uber Eats Uber DriverDriver at Uber Eats Uber Driver