An Imaging Technologist with over nineteen years of successful experience in Diagnostic Radiography and Marketing. Recognized consistently for performance excellence and contributions to success in Healthcare Industry. Strengths in CT Scan and MRI Imaging, Healthcare and Human Resource Management backed by valuable training and experience.
Overview
16
16
years of post-secondary education
33
33
years of professional experience
Work History
Medical Imaging Technologist (CT and MRI)
Aga Khan Hospital, Kisumu.
Kisumu, Kenya
05.2021 - Current
Maintaining excellent attendance record, consistently arriving to work on time.
Completing all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Managing and maintaining quality standards, including on-site evaluations, internal audits and customer surveys.
Ensuring that I maintain high infection control measures at the area of operation
Performing duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Adhering to social distancing protocols and wore mask or face shield at all times.
Increasing customer satisfaction by timely resolving any complain or issue raised by the client.
Collaborating with all colleagues to achieve imaging results of high diagnostic value.
Delivering exceptional level of service to each customer by listening to concerns and answering questions.
CT and MRI Technologist
Meditest Medical Center
Nairobi, Kenya
01.2020 - 10.2020
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Processed exposed radiographs using computer generated methods.
Checked all imaging equipment after every use to verify proper functioning.
Reviewed and evaluated images, CDs or computer-generated information to determine satisfaction of images for diagnostic purposes.
Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
Complied with national radiation regulation body and company regulations to maintain confidentiality regarding patient health data and medical records.
Maintained energy and enthusiasm in fast-paced environment.
Developed team communications and information for meetings.
Led radiology team in delivery of high quality, results for precise diagnosis.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Participated in continuous quality improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Head of Radiology Department
Bliss GVS Healthcare Limited
Nairobi, Kenya
06.2006 - 06.2019
Proved successful working within tight deadlines and fast-paced atmosphere.
Maintained excellent attendance record, consistently arriving to work on time.
Created plans and communicated deadlines to ensure expansion projects were completed on time.
Participated in continuous quality improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Ensured that consumables were delivered to customer locations countrywide within specific timeframes.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Carried out day-day-day duties accurately and efficiently.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Implemented Infection protection and control in all the centers countrywide.
Developed team communications and information for meetings.
Completed design an implementation os standard operating procedures and protocols and ensured compliance in all the departments.
Developed and maintained courteous and effective working relationships.
Head of Radiology Marketing
Medanta Africare Limited
Nairobi, Kenya
07.2013 - 02.2016
Proved successful working within tight deadlines and fast-paced atmosphere.
Exceeded goals through effective task prioritization and great work ethic.
Maintained excellent attendance record, consistently arriving to work on time.
Used Microsoft Word and other software tools to create documents and other communications.
Served customers in a friendly, efficient manner following outlined steps of service.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Conducted research, gathered information from multiple sources and presented results.
Delivered timely results to customer locations within specific timeframes.
Managed team of eight employees, overseeing hiring, training, and professional growth of employees.
Grew the radiology business double fold by doubling the number of referral after ensuring that i built an efficient working relationships with more external clinicians.
Accounted for all the expenditures and ensured that the staff under were were also accounting for the same.
CT and MRI Technologist
Medanta Africare Limited
Nairobi, Kenya
01.2012 - 07.2013
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Processed exposed radiographs using computer generated methods.
Checked all imaging equipment after every use to verify proper functioning.
Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
Complied with company regulations to maintain confidentiality regarding patient health data and medical records.
Maintained energy and enthusiasm in fast-paced environment.
Increased customer satisfaction by timely resolving of client issue.
MRI Technologist Trainer
King Faisal Hospital
Kigali, Rwanda
11.2011 - 11.2012
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Successfully introduced the MRI scanning services at the national hospital of Rwanda (King Faisal).
Trained two lead radiographers who later took over to run the department after my departure.
Put in place standard operating policies and protocols for the department.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Radiology Manager
Aga Khan University Hospital.
Nairobi, Kenya
05.2005 - 06.2010
Recruited, hired and trained radiographers and general staff within the department.
Wrote, implemented and managed all radiology policies.
Directed and motivated team of more than sixty professionals to deliver cost-effective and high-quality patient care.
Maintained Press Ganey scores over 75%.
Was part of the Hospital team that oversaw, pre audit and monitor t accreditation for ISO 2001 certification which became a precursor for Joint Commission for International accreditation (JCIA).
Handled day-to-day running of radiology department, ensuring high levels of productivity and progression.
Led projects and analyzed data to identify opportunities for improvement.
Ensured minor preventative maintenance and mechanical repairs on equipment. is carried out either as per the schedule or in the shortest time possible
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
CT and MRI Radiographer
Aga Khan University Hospital
Nairobi, Kenta
11.1998 - 01.2008
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Processed exposed radiographs using computer generated methods.
Checked all imaging equipment after every use to verify proper functioning.
Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
Complied with company regulations to maintain confidentiality regarding patient health data and medical records.
Maintained energy and enthusiasm in fast-paced environment.
Increased customer satisfaction by timely resolving of client issue.
Education
Certificate - Human Resources Management
Institute of Professional Studies (IPS)
Nairobi
01.2005 - 01.2006
Diploma - Diagnostic Radiography
Medical Training College (MTC)
Nairobi
06.1995 - 07.1998
Certificate - Secondary Education
Kivaywa Boys High School
Kakamega
01.1989 - 11.1992
Certificate - Primary Education
Mushiangubu Primary School
Kakamega County, Kenya
01.1981 - 11.1988
Skills
General medical Imaging
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Accomplishments
Supervised team of over sixty staff members.
Collaborated with team of Aga Khan University Hospital Nairobi in the achievement of ISO 2001 accreditation and later Joint Commission of international accreditation.
Drafted the standard Operating policies at Aga Khan University Hospital, Nairobi, Medanta Africare Limited and at Bliss Healthcare Limited.
Oversaw the expansion of radiology departments at Bliss Healthcare limited from five to seventy two departments within a period of three years.
Collaborated with team of Bliss Healthcare limited in the development of Infection Prevention and Control protocol.
Watching Soccer.
As a supporter of Manchester United, I enjoy watching English premier League and european soccer extravaganza.
Timeline
Medical Imaging Technologist (CT and MRI)
Aga Khan Hospital, Kisumu.
05.2021 - Current
CT and MRI Technologist
Meditest Medical Center
01.2020 - 10.2020
Head of Radiology Marketing
Medanta Africare Limited
07.2013 - 02.2016
CT and MRI Technologist
Medanta Africare Limited
01.2012 - 07.2013
MRI Technologist Trainer
King Faisal Hospital
11.2011 - 11.2012
Head of Radiology Department
Bliss GVS Healthcare Limited
06.2006 - 06.2019
Radiology Manager
Aga Khan University Hospital.
05.2005 - 06.2010
Certificate - Human Resources Management
Institute of Professional Studies (IPS)
01.2005 - 01.2006
CT and MRI Radiographer
Aga Khan University Hospital
11.1998 - 01.2008
Diploma - Diagnostic Radiography
Medical Training College (MTC)
06.1995 - 07.1998
Certificate - Secondary Education
Kivaywa Boys High School
01.1989 - 11.1992
Certificate - Primary Education
Mushiangubu Primary School
01.1981 - 11.1988
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