Orane Gakuba
Human Resources
Summary
Seasoned Human Resources Professional with over 20 years of experience directing and enhancing People Operations through effective employee engagement strategies and robust policy implementation. Proficient in industry best practices, market trends, and regulatory requirements, with a strong analytical approach to organizational planning and problem-solving. Proven leader adept at recruiting, developing, and retaining top talent, and skilled in partnering with management to cultivate employee-centric cultures that promote positive morale and optimize productivity. Highly motivated and personable, with excellent interpersonal, coaching, and communication skills.
Overview
20
20
years of professional experience
Work History
Human Resources Officer
World Food Programme Sudan CO
08.2023 - Current
- Efficient Recruitment & Onboarding: Led the recruitment and onboarding processes for international consultants and other short term contracts, ensuring timely hires and smooth integration of new staff in accordance with WFP policies.
- Contractual Management Excellence: Managed international staff contracts, overseeing renewals, extensions, and separation clearances, ensuring compliance with organizational obligations.
- Entitlement Coordination: Successfully coordinated Rest and Recuperation (R&R) and Danger Pay entitlements, ensuring strict adherence to WFP policies and efficient service delivery.
- Team Leadership & Mentorship: Supervised and mentored the HR team responsible for international staff contracts and entitlements, ensuring effective coordination, service delivery, and alignment with the HR Policies and Country Office's objectives.
- Compliance Oversight: Provided strategic oversight of electronic filing and documentation management ensuring secure, accurate, and compliant record-keeping practices.
Human Resource Officer
World Food Programme Italy, HR Global Services
11.2020 - 08.2023
- Strategic HR Partnership: Partnered with senior management to implement HR strategies aligned with WFP priorities, enhancing overall organizational effectiveness.
- Advisory Services: Provided expert advisory services on appointment, education grant and reassignment and relevant entitlements for international staff, ensuring adherence to WFP policies and improving service delivery.
- Appointment and Entitlement Management: Managed appointments and administered entitlements for over 100 international staff, ensuring smooth operations and compliance with WFP standards.
Education Grant Process Optimization: Streamlined education grant processes, meticulously reviewing and approving over 500 applications annually. Identified and rectified discrepancies, ensuring policy compliance and enhancing staff satisfaction. - Data Management and Dashboard Implementation: Developed and implemented a dashboard system that improved the accuracy and reliability of education grant data, enabling better tracking system and task allocation within the cluster.
- Onboarding and Orientation: Conducted onboarding briefings for new international staff members, ensuring a smooth transition into the organization and full understanding of their benefits and entitlements.
- International Staff Reassignment: Administered international staff reassignment processing, ensuring efficient transitions and strict compliance with organizational policies.
- Personalized Support: Provided personalized support to over 500 international staff members annually, addressing complex education grant, reassignment and appointment situations and contributing to high staff satisfaction.
Human Resource Officer| Deputy Head of HR
World Food Programme Rwanda
06.2017 - 10.2020
- HR Operations Leadership: Successfully directed all HR operations for the Country Office, establishing a highly efficient HR department that consistently met staffing needs promptly.
- Onboarding Program Development: Designed and implemented a comprehensive onboarding program, significantly reducing new hire acclimation time
- Team Supervision and Efficiency: Supervised a team of three HR assistants, driving operational efficiency, achieving key HR goals, and fostering a collaborative, high-performing team environment.
- Policy Implementation and Engagement: Implemented HR policies that enhanced staff performance and engagement, contributing to improved organizational outcomes.
- Team Empowerment: Conducted extensive training for HR staff, empowering them to meet and exceed stretch goals while enhancing their ability to deliver high-quality HR services.
- HR Business Partner Excellence: Excelled in the HR business partner role, ensuring that both staff and management received timely, effective, and high-quality HR services and support.
Human Resource Officer
World Food Programme Ethiopia
05.2018 - 08.2018
- Successfully conducted recruitment and selection processes during WFP Ethiopia staffing review exercise,
- Designed and published attractive vacancy announcements, performed candidates screening in short time,
- Ensured smooth and effective correspondence with candidates, internal and external,
- Ensured transparency, administered technical assessments and interviews,
- Produced recruitment reports and chaired recruitment committees; prepared employment letters and ensured proper onboarding for the new hires.
Head of Human Resources Unit
World Food Program Rwanda
09.2014 - 07.2017
- Operational Leadership and Supervision:
Led the day-to-day HR operations, directly supervising a team of three HR assistants. Ensured the smooth functioning of HR activities, maintaining operational efficiency and meeting key HR objectives. - Recruitment and Staffing Management:
Oversaw all recruitment processes for the Country Office, ensuring timely placements and maintaining a fully staffed and efficient workforce that met organizational needs. - Onboarding Program Implementation:
Developed and executed a comprehensive onboarding program, facilitating a seamless transition for new hires, reducing acclimation time, and enhancing employee retention. - HR Policy Implementation:
Implemented HR policies that supported day-to-day operations, driving improvements in staff performance and engagement while contributing to a positive work environment. - Staff Training and Development:
Coordinated targeted training and development programs for HR staff, empowering them to deliver high-quality services and meet organizational goals. - HR Business Partner Support:
Acted as a key HR business partner, ensuring that both staff and management received timely and effective HR services that supported daily operations and strategic objectives.
Head of Human Resources
Equity Bank Rwanda, ltd
02.2012 - 08.2014
- Cross-Border HR Support:
Provided strategic HR support to both the Kenya and Rwanda offices, ensuring consistency and alignment with corporate objectives and countries Labor Laws across regions. - Pioneering HR Leadership:
Served as the first Human Resources Executive for the Equity Bank subsidiary in Rwanda, playing a key role on the executive leadership team and driving the strategic direction of HR operations, corporate strategies, and organizational development. - Operational Oversight and Team Management:
Directed all human resource operations, ensuring alignment with development objectives. Supervised, mentored, and coached a team of five HR professionals, fostering a strong team spirit and dedication to excellence. - Recruitment and Workforce Expansion:
Played a pivotal role in the company’s major transition and rapid growth, scaling the workforce from 0 to 300 employees. Recruited over 300 high-performing individuals within three years, many of whom have ascended to executive positions within the Bank. - Strategic Workforce Planning:
Led workforce planning initiatives, developing and managing comprehensive human resources programs that supported the organization’s growth and long-term success. - Employee Engagement and Relations:
Executed a wide range of professional HR services to optimize employee engagement, including resolving complex employee relations issues and maintaining low turnover rates within the office. - Induction and Onboarding:
Designed and facilitated induction programs for over 300 employees, ensuring new hires were well-integrated and aligned with the company’s culture and objectives. - Strategic Management Support:
Provided strategic guidance to management, contributing to key decisions that shaped the organization’s HR practices and overall corporate strategy. - Compensation and Benefits Management:
Oversaw employee compensation packages, supervised salary surveys, and reviewed and approved staff loan requests, including managing recovery processes to ensure financial integrity.
Human Resource Management Trainee
Equity Bank Group
12.2010 - 01.2012
- Leadership Development and Transition:
Received extensive training and was empowered to assume the Head of Human Resource position for a new subsidiary and country operations, ensuring a smooth transition and effective HR leadership. - Client-Focused and Employee-Centered Services:
Delivered client-focused and employee-centered HR services, facilitating a seamless transition during the establishment of new country operations. - End-to-End HR Management:
Performed a full range of HR activities, from recruitment, employee management and benefits administration to performance management and separation, ensuring consistent and effective HR operations. - Policy and Procedure Implementation:
Designed and implemented relevant HR policies and procedures for new country operations, establishing a robust framework for ongoing HR activities.
Human Resources Director
Urwego Opportunity Bank
12.2008 - 12.2010
- Strategic HR Leadership:
Led and supervised the HR team, ensuring that all HR initiatives were strategically aligned with the bank's corporate goals and objectives. - Corporate HR Strategy Development:
Developed and implemented the Corporate Human Resource Strategy and Policy Manual, providing a comprehensive framework that guided HR practices and supported the bank’s long-term objectives. - E-Recruitment System Implementation:
Successfully implemented the bank’s new e-recruitment system, enhancing the efficiency of the hiring process and improving the overall candidate experience. - Enhanced HR Operations:
Achieved significant improvements in the overall performance of the HR function and HR operations, streamlining processes, and increasing operational efficiency to better align with corporate goals.
Human Resources Manager
Urwego Opportunity Bank
01.2006 - 12.2008
- Comprehensive HR Service Management:
Managed the overall provision of Human Resources services, policies, and programs for the company, ensuring alignment with organizational goals. - Merger Integration and Due Diligence:
Assisted with a major organizational merger by conducting thorough employee due diligence and overseeing post-merger integration, ensuring a smooth transition and alignment of HR practices. - Performance Management Systems Implementation:
Implemented performance management systems and performance improvement plan processes, driving employee development and organizational productivity. - Employee Engagement Initiatives:
Improved employee morale by leading an employee survey, which resulted in the creation of a performance management and incentives program tailored to employee needs. - Payroll and Retreat Facilitation:
Facilitated employee/staff retreats and effectively administered payroll processes, ensuring timely and accurate compensation while fostering team cohesion. - Internal Communications Enhancement:
Established an employee newsletter to improve internal communication and keep staff informed and engaged with company updates and initiatives. - Policy and Compliance Improvement:
Enhanced compliance and staff performance by updating the company employee manual, ensuring that policies were up-to-date and effectively communicated.
Education
Professional HR Qualification - Strategic Learning And Development
The Chartered Institute of Personnel- CIPD
London, UK12.2024
Master of Business Administration - Leadership & Organizational Development
Oklahoma Christian University
USA2018
Bachelor’s degree - Social Sciences
Independent University
Rwanda2005
Skills
- HR Strategy Development
- Recruitment and Talent Acquisition
- Team Leadership and Supervision
- Performance Management Systems
- Entitlements, Benefits, and Allowance Administration
Languages
French
Proficient
C2
English
Advanced
C1
Swahili
Advanced
C1
Kinyarwanda
Proficient
C2
Timeline
Human Resources Officer
World Food Programme Sudan CO
08.2023 - Current
Human Resource Officer
World Food Programme Italy, HR Global Services
11.2020 - 08.2023
Human Resource Officer
World Food Programme Ethiopia
05.2018 - 08.2018
Human Resource Officer| Deputy Head of HR
World Food Programme Rwanda
06.2017 - 10.2020
Head of Human Resources Unit
World Food Program Rwanda
09.2014 - 07.2017
Head of Human Resources
Equity Bank Rwanda, ltd
02.2012 - 08.2014
Human Resource Management Trainee
Equity Bank Group
12.2010 - 01.2012
Human Resources Director
Urwego Opportunity Bank
12.2008 - 12.2010
Human Resources Manager
Urwego Opportunity Bank
01.2006 - 12.2008
Professional HR Qualification - Strategic Learning And Development
The Chartered Institute of Personnel- CIPD
Master of Business Administration - Leadership & Organizational Development
Oklahoma Christian University
Bachelor’s degree - Social Sciences
Independent University
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