ONYIEGO BRIAN MOMANYI
Nairobi,Nairobi Province
Summary
To obtain a position that will enable me use my strong organizational skills, educational background, and ability to work well with people. Bilingual Individual who learns new tasks and concepts quickly while managing time effectively to achieve optimal results.
Conscientious and capable of taking initiative. Compassionate individual proudly offering background in client assistance. Courteous and cordial with desire to maintain healthy living environment for all.
Committed and hardworking Individual with 4 years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
Overview
5
5
years of professional experience
Work History
Client Care Assistant
JUNGOPHARM
Nairobi, Nairobi Province
07.2022 - Current
- Maintained confidentiality and compliance standards for optimised client care
- Completed documentation of clients visited, hospital and pharmacy actions for up-to-date client records.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained up-to-date knowledge on latest trends in the markets by attending regular meetings and training opportunities.
Retail Cashier
PHILMED
Nairobi, Nairobi Province
01.2021 - 06.2022
- Reduced customer wait times through optimised checkout processes.
- Completed opening and closing procedures each day.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Displayed and restocked merchandise by following brand guidelines.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Educated customers on promotions, offers and special events to enhance product sales.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Prepared and submitted end-of-shift reports using Pharmacore
Personal Assistant
Keumbu Member of County Assembly
Kisii, Kisii District
09.2018 - 12.2019
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Collaborated with admin teams, human resources and finance department on special projects.
- Created engaging presentations, spreadsheets and reports.
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
- Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
Education
Bachelor of Arts -
MOI UNIVERSITY
Kenya Certificate of Secondary Education - undefined
Brightstar High School, KCSE
2012
Certificate of Primary Education (KCPE - undefined
Chemelil Primary School
2007
Skills
- Loss prevention
- Just In Time stock control
- Money management
- Customer relations
- POS systems
- Good Telephone Etiquette
- Critical Thinking
- Detailed minute-keeping
- Fast learning
- Excellent communication skills
- Accurate and detailed
- Dedicated team player
- Verbal communication
Interests
Travelling
Reading
Watching movies
Listening to music
Socializing
Languages
English
Fluent
Swahili
Native
Timeline
Client Care Assistant
JUNGOPHARM
07.2022 - Current
Retail Cashier
PHILMED
01.2021 - 06.2022
Personal Assistant
Keumbu Member of County Assembly
09.2018 - 12.2019
Bachelor of Arts -
MOI UNIVERSITY
Kenya Certificate of Secondary Education - undefined
Brightstar High School, KCSE
Certificate of Primary Education (KCPE - undefined
Chemelil Primary School
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