Onsare Ratemo Wilson
Nairobi
Summary
Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
5
5
years of professional experience
Work History
Waiter
Dan's Hotel
Kisii
01.2018 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Education
GED -
Kisii College of Hospitality
KisiiSkills
- Food spoilage prevention
- To-go order preparation
- Dining area maintenance
- Food station setup
- Guest seating arrangements
- High-volume dining
Timeline
Waiter
Dan's Hotel
01.2018 - Current
GED -
Kisii College of Hospitality
Similar Profiles
Danny BritoDanny Brito
Owner/Operator at Dan's Maintenance & Landscaping ServiceOwner/Operator at Dan's Maintenance & Landscaping Service
MITSUKO MOYERMITSUKO MOYER
Pharmacy Technician at ASSOCIATED FOODS DAN'S FRESHMARKETPharmacy Technician at ASSOCIATED FOODS DAN'S FRESHMARKET
Kyle DoschKyle Dosch
Automotive Technician Intern at Dan's European Specializing Automotive RDGAutomotive Technician Intern at Dan's European Specializing Automotive RDG