Learning
Onesmus Munyoki
Mombasa
Summary
Accomplished IT Technician with a proven track record at KENYA PORT AUTHORITY, adept in hardware installation and providing top-notch desktop technical support. Demonstrated ability to enhance system efficiency and user satisfaction, leveraging both technical expertise and exceptional problem-solving skills. Renowned for innovative solutions in IT environments, ensuring operational excellence. And highly determined to deliver.
Overview
7
7
years of professional experience
2
2
Languages
Work History
IT Technician
LAKEVIC FOOD SUPPLY
03.2022 - 09.2024
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and photocopiers.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
IT Technician
MOTREX LTD
01.2020 - 01.2022
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Installation and maintenance of CCTV cameras.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and photocopiers.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
IT Technical Support Intern
KENYA PORT AUTHORITY
09.2017 - 12.2017
- Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
- Installation of software and operating systems on computers
- Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
- SAP client installation and configuration.
- Internet and MS Outlook troubleshooting.
- Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
- Collaborated with colleagues to implement innovative solutions for recurring technical challenges.
- Performing data backups and transfers on computers.
Education
Bachelor of Science - Information Technology
JOMO KENYATTA UNVERSITY OF AGRICULTURE AND TECHNOL
Mombasa, Mombasa District, Kenya 04.2001 -
Associate of Science - Information And Communication Technology
JOMO KENYATTA UNVERSITY OF AGRICULTURE AND TECHNOL
Mombasa, Mombasa District, Kenya 04.2001 -
High School Diploma -
LULU HIGH SCHOOL
Ukunda, Kwale District, Kenya 04.2001 -
TSEIKURU PRIMARY SCHOOL
MWINGI, KITUI COUNTY 04.2001 -
Skills
Desktop technical support
Hardware installation
Application installations
Technical support
Interests
Researching
Reading
Connecting with people
Timeline
IT Technician
LAKEVIC FOOD SUPPLY
03.2022 - 09.2024
IT Technician
MOTREX LTD
01.2020 - 01.2022
IT Technical Support Intern
KENYA PORT AUTHORITY
09.2017 - 12.2017
Bachelor of Science - Information Technology
JOMO KENYATTA UNVERSITY OF AGRICULTURE AND TECHNOL
04.2001 -
Associate of Science - Information And Communication Technology
JOMO KENYATTA UNVERSITY OF AGRICULTURE AND TECHNOL
04.2001 -
High School Diploma -
LULU HIGH SCHOOL
04.2001 -
TSEIKURU PRIMARY SCHOOL
04.2001 -
Similar Profiles
Noah JacksonNoah Jackson
Cherry Picker Operator at Phillips Pet Food and SupplyCherry Picker Operator at Phillips Pet Food and Supply
Guerline CajusteGuerline Cajuste
General Laborer at SINCO Food Equipment SupplyGeneral Laborer at SINCO Food Equipment Supply
Monique BenitezMonique Benitez
Lab Supervisor at Schwans Supply Food ChainLab Supervisor at Schwans Supply Food Chain
Miriam OumaMiriam Ouma
Legal Associate at Cadogan & Mugo LLP T/A Adroit Law LLPLegal Associate at Cadogan & Mugo LLP T/A Adroit Law LLP
EVANS KOSGEIEVANS KOSGEI
Customer Service Advisor at ABSA BANK KENYA PLCCustomer Service Advisor at ABSA BANK KENYA PLC