Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

OMAR UBAID

Summary

Dynamic Assistant Hotel Manager at TALEHY HOTEL , skilled in optimizing front office operations and enhancing guest satisfaction. Successfully managed hotel budgets, reducing costs while improving service quality. Proficient in reservation management and staff training, fostering a collaborative team environment to elevate guest experiences and maintain high standards of cleanliness.

Developed skills in fast-paced hospitality environment, focusing on guest satisfaction and efficient operations. Expertise in team leadership and conflict resolution, ensuring seamless daily functions. Seeking to transition into new field, leveraging proven abilities in managing people and processes for impactful results.

Experienced with hotel operations management and guest services. Utilizes effective leadership to improve team performance and customer satisfaction. Track record of implementing efficient processes and fostering collaborative work environment.

Highly energetic hotel manager with more than [Number] years of experience working in hospitality industry. Successful background with mid-range hotels providing unforgettable service to visitors and clients.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Offering strong foundation in bilingual communication and genuine interest in customer service, eager to learn and grow within this role. Brings ability to understand and address customer concerns promptly and accurately, coupled with proficiency in using customer service software. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Assistant Hotel Manager

AISHA ABDI
01.2023 - Current
  • Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.
  • Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
  • Optimized room inventory management, maximizing occupancy rates while minimizing overbooking incidents.
  • Monitored online reviews and ratings from guests, implementing changes as necessary to address concerns or capitalize on positive feedback.
  • Facilitated open lines of communication between staff members across various departments for smooth collaboration.
  • Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
  • Managed hotel budgets, reducing unnecessary expenses and optimizing resource allocation.
  • Streamlined front desk operations for improved efficiency and enhanced guest experiences.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided services efficiently and with high level of accuracy.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Education

High School Diploma -

INSHAALLAH HIGH SCHOOL
DADAJABULLA
12-2030

Skills

  • Front office operations
  • Guest satisfaction tracking
  • Staff training and development
  • Food and beverage management
  • Health and safety compliance
  • Accounting management
  • Reservation management
  • Housekeeping supervision
  • Team-building activities
  • Rooms division management

Languages

English
Bilingual or Proficient (C2)

Timeline

Assistant Hotel Manager

AISHA ABDI
01.2023 - Current

High School Diploma -

INSHAALLAH HIGH SCHOOL
OMAR UBAID