Sports
Omar Hetham
Sales Person, Finance Manager, Import Coordinator
Mombasa,Coast
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Office Manager
Pro AutoTech
Nairobi, Kenya
11.2020 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Sourced vendors for special project needs and negotiated contracts.
- Developed standard operating procedures for all administrative employees.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Compared vendor prices and negotiated for optimal savings.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Supervised 8 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention
Import Coordinator
Exact Marketing Services Ltd
Nairobi, Kenya
12.2018 - 10.2020
- Coordinated company product shipments and international transactions to eliminate freight delays.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Coordinated shipments of product from country of origin to final destination by both air and land transport.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
- Developed tracking reports, which alleviated customer calls and boosted time savings.
- Obtained quotes from several shipping companies and selected new organization, resulting in cost savings of 10%
Finance Manager
Exact Marketing Services Ltd
Nairobi, Kenya
12.2018 - 10.2020
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Managed tracking of 4 offices and headquarters expenses.
- Resubmitted overdue invoices and contacted appropriate parties to determine when payments would be received.
- Protected company assets with strategic risk management approaches.
Route Sales Person
Exact Marketing Services Ltd
Nairobi, Kenya
01.2017 - 12.2018
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Represented wide range of products and brands.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Immediately addressed problems with customers to promote speedy resolution.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Communicated regularly with dispatcher for delivery route details and changes.
- Drove more than 450 kilometers per week to serve as many as 10 customers across Kenya
Education
Certificate - Accounting
Star College
Mombasa, Kenya 01.2016 - 05.2016
Certificate - Finance
Umma University
Kajiado 01.2015 - 12.2015
KCSE -
Kenyatta High School
Taita Taveta 01.2011 - 12.2014
KCPE -
Busy Bee Primary School
Mombasa 01.2002 - 12.2010
Skills
Documentation and control
Relationship building
Credit and collections
Friendly nature
Office administration
Expense reporting
Team Bonding
Business administration
Office management
Staff Management
Interests
Travel
Volunteering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Manager
Pro AutoTech
11.2020 - Current
Import Coordinator
Exact Marketing Services Ltd
12.2018 - 10.2020
Finance Manager
Exact Marketing Services Ltd
12.2018 - 10.2020
Route Sales Person
Exact Marketing Services Ltd
01.2017 - 12.2018
Certificate - Accounting
Star College
01.2016 - 05.2016
Certificate - Finance
Umma University
01.2015 - 12.2015
KCSE -
Kenyatta High School
01.2011 - 12.2014
KCPE -
Busy Bee Primary School
01.2002 - 12.2010
hobbies
I enjoy a good time especially sport related
hobbies
I enjoy a good time especially sport related