Oliver Alliangana
Project Manager
Eldoret
Summary
Motivated and Proactive Branch Manager with 10+ years’ experience in banking. Well versed in Portfolio management, Employee performance, coaching and mentorship of staff. Expertise in customer service, sales management with remarkable leadership and program management skills. An ardent advocate for change and diversity at workplace with great enthusiasm to alternative channels. Inspired to deliver organizational strategic objectives and assist organizations realize their strategic goals through a highly engaged workforce. Currently serving as Project Manager with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Strategic with demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-oriented with 5-year industry background. Well-versed in team leadership and task delegation to drive project progress and foster client satisfaction. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
Work History
Project Manager
Avenade Builders Limited
Eldoret
03.2017 - Current
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Thoroughly reviewed material proposals and negotiated contracts.
- Increased revenue by handling all operations and contractors effectively.
- Kept sites compliant with NCA regulations to prevent unnecessary risks.
- Verified completed projects met approved time, quality, and cost estimates.
- Improved cost control through effective allocation of subcontractors and site resources, while ensuring the continuation and enhancement of services.
- Led quality assurance operations to increase efficiency and reduce project gaps.
Branch Manager
KCB
Malaba and Kehancha
11.2013 - 01.2017
- Developed and implemented policies, procedures and initiated process improvement to enhance product penetration and customer retention.
- Achieved annual profitability targets through revenue maximization and prudent cost management.
- Grew and monitored branch's liability and asset portfolios.
- Coached and developed branch staff by offering constructive feedback and taking interest in their long- term career growth.
- Handled complex customer transactions, problems, or inquiries.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation that were above my discresion/Limit.
- Resolved various issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts.
- Consulted customers to boost product sales and services.
Assistant Manager Personal Banking
KCB
Migori and Bungoma
07.2011 - 11.2013
- Expanded customer base by utilizing in-depth knowledge of retail services, products, and sales techniques.
- Lead the branch sales team cross sell both assets and liabilities surpassing our annual target.
- Ensured that the audit/compliance procedures of the branch were followed and issuing issues were addressed and closed.
- Tracked and Monitored performance plans and Built team spirit among sales staff.
- Proactively sought and followed up on sales opportunities and prospects, including new business.
- Monitored growth and identified business opportunities available besides giving department strategic plan.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
Credit Administration/Teller Officer
KCB
Kisumu West
11.2007 - 07.2011
- Recommended approval or disapproval of SME, Micro business loans and Personal loans.
- Adhered to banking lending guidelines for loan services.
- Organized and finalized loan applications for underwriter review.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with timely followups.
- Educated customers on use of banking website and mobile apps.
- Maintained accurate records of customer transactions in line with bank procedures.
- Conducted various branch operations tasks such as balancing and replenishing ATM and repatriation.
- Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals.
- Provided clients with general information on account opening.
- Executed customer deposits, withdrawals and money transfer orders promptly, minimizing wait times.
- Cashed checks and over the counter withdrawals by verifying signatures and amounts.
Education
MBA - Project Management
09.2020 - Current
- Continuing education in Project Management
Bachelor of Science - Physics
01.1999 - 05.2004
- Awarded Second class lower division
High School Diploma -
01.1993 - 11.1996
- Elected Captain of Rugby team
Skills
Leadership,Risk and Cost Management
Accomplishments
- Led over 13 projects that were all completed within budget and on schedule.
- Mentored 4 contract staffs transition to permanent and 2 officers to Management.
- Successfully grew asset portfolio from Kshs 394 - 714 Million in 25 months while at Kehancha branch.
- Enhanced loan recovery reducing PAR from 5.7% to 2.3% while at Kehancha Branch.
- Successfully grew asset portfolio from Kshs 523 - 676 Million in 14 months while at Migori branch.
- Grew Malaba branch new funded accounts by 700 in my first quater.
- Successfully drove Malaba branch to break even then to profitability.
- Improved delinquent loan recovery resulting to Par reducing from 13% to 4% in a span of 9 months (Malaba Branch).
Timeline
Maseno University - MBA, Project Management
09.2020 - Current
Project Manager - Avenade Builders Limited
03.2017 - Current
Branch Manager - KCB
11.2013 - 01.2017
Assistant Manager Personal Banking - KCB
07.2011 - 11.2013
Credit Administration/Teller Officer - KCB
11.2007 - 07.2011
University of Nairobi - Bachelor of Science, Physics
01.1999 - 05.2004
Kapsabet Boys High School - High School Diploma,
01.1993 - 11.1996
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