Summary
Overview
Work History
Education
Skills
Working Out
Timeline
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Olive Mumbi

Chat Moderator
Nairobi,30

Summary

Dynamic professional with a proven track record at Enotes, enhancing student learning through tailored tutoring and study strategies. Excelled in content moderation at Study.Net, improving platform safety and quality. Skilled in research, analysis, and presenting findings. Combines analytical thinking with empathy, fostering both academic and personal growth. Achieved significant improvements in learning outcomes and platform integrity.

Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience

Work History

Tutor

Enotes
08.2021 - Current
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Content Moderator

Study.Net
01.2020 - Current
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.

Online Researcher

Edu Birdie
03.2017 - 05.2019
  • Gathered and organized information for research purposes.
  • Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
  • Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
  • Presented research findings at national and international conferences, raising the profile of the institution.

Education

Master of Arts - Monitoring And Evaluation

Chulalongkorn University
Bangkok, Thailand
04.2001 -

Bachelor of Arts - Mathematics And Business

South Eastern Kenya University
Kenya
04.2001 -

Skills

Time management

Group tutoring

Skills development

Lesson planning

communication

Online tutoring

Analytical thinking

Patience and empathy

Problem-solving skills

Active listening

Creative thinking

Collaboration and teamwork

Relationship building

Teaching strategies

Academic advising

Research and analysis

Working Out

I work out atleast 4 days in a week. I am passionate about taking care of myself. This helps me stay energized and helps in relaxing my mind to ensure maximum cooperation in my work.

Timeline

Tutor

Enotes
08.2021 - Current

Content Moderator

Study.Net
01.2020 - Current

Online Researcher

Edu Birdie
03.2017 - 05.2019

Master of Arts - Monitoring And Evaluation

Chulalongkorn University
04.2001 -

Bachelor of Arts - Mathematics And Business

South Eastern Kenya University
04.2001 -
Olive MumbiChat Moderator