OKECHUKWU CHIMAOBINNA MBANEFO
HANNON, ONTARIO
Summary
A seasoned executive with over 20 years banking experience in Transaction Banking and 14 years in leading diverse high performing sales and product specialist in cash management, trade finance and securities services. Adept at implementing strategic business plans, driving growth and developing bespoke solutions to meet client needs.
Overview
20
20
years of professional experience
Work History
Executive Director, Structured Solutions Cash Mgt
Standard Chartered Bank
07.2020 - 12.2022
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Lead client co-creation sessions to identify their problem statements and explicit or implicit needs.
- Drove sales and revenues through structuring and execution of 10 bespoke cash management solutions for corporate clients.
- Developing treasury and liquidity management structures (bank account rationalization, cash sweeping & interest optimization structures) for 3 key clients.
- Identify new business opportunities and revenue pools through client engagement and market trends.
- Responsible for leading, directing and influencing colleagues and partners to deliver the priorities of Transaction Banking Product Management
- Align department vision, goals and objectives in the region with global strategy to achieve consistently high results.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Built and maintained strong teams by hiring and training qualified staff to create positive and productive work environments.
- Provide critical feedback to relevant teams and conducting post implementation review analysis through client feedback.
- Working closely with relevant regional stakeholders to effectively identify, escalate, mitigate and resolve risk and compliance matters in a timely manner.
- Actively identify and mitigate business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication across countries in the region.
- Monitored key business risks and established risk management procedures.
Head Mobile Money & E-commerce, Africa/Middle East
Standard Chartered Bank
07.2017 - 06.2020
- To drive and execute Mobile Money and E-commerce strategy in AME region.
- Drive balance sheet growth using bank’s digital product offering. Opened five (5) mobile money trust account in different markets amounting to $110m of new cash liability balances.
- Launched the bank's e-commerce platform in 7 markets in the region and on-boarded 10 corporate clients that use it for online digital collections.
- Build internal networks and relationships with Cross Country Business Heads to ensure set digital KPIs’ (transaction volumes, fee and interest income) are achieved.
- Worked closely and advised clients as embarking on their digital journey of setting up e-commerce and marketplace solutions.
- Liaise and collaborate with strategic partners (fintech) to build and deliver bespoke digital solutions that align to corporate clients ecosystem.
- Liaise with Technology Teams to ensure product capabilities / launches accommodate specific needs peculiar to key markets within the region.
- Promote replicability of successful solutions across the region in 7 markets by educating the wider sales and operations teams.
- Co-ordinate periodic reviews with countries to drive adoption and utilization of digital platforms and partnerships.
- Conduct trend analysis using MIS and organizing monthly review sessions to understand country challenges and help remove blockages.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations in different markets.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Head, Transaction Banking
Standard Chartered Bank
07.2013 - 06.2017
- Member of SCB Tanzania’s Executive Management Team (EXCO) responsible for driving growth in the bank’s balance sheet, operating profit, market share and brand.
- Attended Board sessions to discuss and finalize country strategies.
- Led and managed the team to deliver the Transaction Banking Revenue Budget covering Cash Management, Trade Finance and Securities Services (Custody).
- Grew the securities services business by over 800% and cash revenues by 100% over 4 years.
- Overseeing the launch of new initiatives, product enhancements / new product concepts (10) and jointly preparing business requirements with key stakeholders.
- Drove the digital agenda and automation projects of the bank for Transaction Banking.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Collaborated with senior management to implement business strategies to achieve business goals and stay competitive.
- Maintained relationships with key clients, delivering presentations and education on product and service features and offerings.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Infuse sales discipline within the team via effective use of in-house working tools.
- Cross-trained and mentored existing employees to maximize team agility and performance.
- Organize and carry out competitor benchmarking exercise to help shape the bank’s sales, marketing, product, pricing and service strategies.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved established KPI for country and regional teams.
Country Product Head
Standard Chartered Bank
10.2007 - 06.2013
- Led a team of Cash Management, Trade Finance and Securities Services specialist in the development and commercialization of value added products and services.
- Managed product demonstrations and testimonials for industry awards and performance evaluation.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Boosted customer base penetration using creative promotional approaches.
- Organize client workshops to provide updates and clarifications on regulatory policies and also highlight how the bank is able to offer support along the client’s value chain.
- Conduct research and keep informed on regulatory policies that could change the economic terrain and business environment.
- Conduct analysis and reports on industries and sectors that are potential growth areas where the bank can focus and derive superior benefits.
- Ensure harmonization in the unit’s product pricing with competition by regularly conducting benchmarking exercises
- Articulated and rolled out the Alliance strategy for the bank (create partnerships in non-present locations) which enables the bank deliver banking services to clients in the country.
- Work with cross sectional and regional teams within the Standard Chartered Group Organization during development and marketing of new products and services
- Regularly evaluate alternative products / processes that will enhance and ensure our product offerings are in line with (or) better than competitors in the market
- Provide ongoing support & training on products to all stakeholders such as the clients, sales managers, operations and technical teams.
- Analyzed metrics to measure product performance.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Spearheaded collaborative efforts to bring products to market.
- Liaised with clients to better understand business needs and current market landscape.
- Prioritized roadmap in order to achieve product goals and metrics.
- Monitored market trends and competitor performance to update promotional strategies.
Business Devt Mgr Sales & Operational Risk Manager
Standard Chartered Bank
03.2003 - 09.2007
- Sell and proffer Cash Management Solutions using available product offering.
- Research, develop and grow an account portfolio of key clients.
- Analyse and develop Customer Value Propositions and Business Requirements for new and existing products.
- To implement the sales plan in line with overall product and service strategy
- Understand customers businesses and anticipate their requirements through consultative selling.
- Match customers’ needs with product capabilities through presentation of tailored proposals.
- To negotiate business terms and conditions with customers to maximize revenue and profitability
- Identify opportunities for cross selling and referral to other SCB teams
- Analyse trends affecting customers and prospects business in order to present tailored solutions
- To be a crucial part of the solution implementation and follow up various departments to ensure customer inconvenience and a seamless process
- Design and implement control measures and monitoring plans for compliance and operational risk management
- Ensure risks and issues identified are resolved in an appropriate and timely manner
- Identify gaps and arrange training on operational risk for members of staff
- To be the source of reference within the business unit in facilitating and promoting the understanding of operational risk and compliance requirements
- Coordinate and consolidate operational risk and loss reporting of the unit.
Education
Master of Science - Analysis, Design and Management of Information Systems
London School of Economics And Political Science
London UK09.2001
Bachelor of Science - Economics
University Of Ibadan
Ibadan, Nigeria05.2000
West African School Certificate -
King's College Lagos
Lagos Nigeria05.1993
Skills
- Decision-Making
- Organization and Time Management
- Team Leadership
- Risk and Mitigation Analysis
- Strategic Execution
- Relationship and Team-Building
- Interpersonal Communication
- Analytical and Critical Thinking
- Training and Development
- Problem-Solving
Accomplishments
- Team lead that won Best Deal in 2022 at the Standard Chartered Bank Africa & Middle East awards in UAE
- Team Lead that won best collaborative deal in 2022 at the Standard Chartered Bank Kenya PaCE awards in Kenya
- Winner of 2 individual Bank Awards for teamwork, leadership and customer focus
- Country winner for best team deal
- Member of the team nominated to represent SCBN at the Standard Chartered Bank’s Group Chairman Awards for best deal
- Pivotal member of the team that won the mandate to provide cash management services to Royal Dutch Shell in Nigeria
- Member of team that won the Diageo EOI mandate for Nigeria and Ghana
- Won the mandate as primary bank for Qatar Airways in Nigeria
- Won nationwide Cash Disbursement Mandate for Nigerian Population Census
- Won primary bank mandate for cash disbursement for WHO and other UN agencies in Nigeria.
- Attended a workshop on Strategic Product Management – UK
- Strategic Spin Selling
- Negotiation Skills training
- Workshop on Global Market/Institutional Banking Sales Strategy
Achievements and Training
Timeline
Executive Director, Structured Solutions Cash Mgt
Standard Chartered Bank
07.2020 - 12.2022
Head Mobile Money & E-commerce, Africa/Middle East
Standard Chartered Bank
07.2017 - 06.2020
Head, Transaction Banking
Standard Chartered Bank
07.2013 - 06.2017
Country Product Head
Standard Chartered Bank
10.2007 - 06.2013
Business Devt Mgr Sales & Operational Risk Manager
Standard Chartered Bank
03.2003 - 09.2007
Master of Science - Analysis, Design and Management of Information Systems
London School of Economics And Political Science
Bachelor of Science - Economics
University Of Ibadan
West African School Certificate -
King's College Lagos
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