Oguta Josphat Orina
Nairobi
Summary
- An articulate, hardworking, honest and result oriented individual eager to meet the challenges to enhance my experience and competence. I am an accustomed to long working hours, an excellent problem solver and possess good negotiation, interpersonal and communication skills.
- To be an effective personnel and an efficient team player
- To achieve my best in delivering services to meet the institutions aims and objectives and to nature my talents and make positive change in the society that has highly invested in me.
- To use skills, experience, and adaptability to improve an organization's performance by ensuring that it contributes effectively and delivers user-friendly, cost-effective, timely, proactive, and business-aligned customer service.
Overview
3
3
years of professional experience
Work History
Teller
Wakenya Pamoja Sacco Society Ltd
Nairobi
04.2021 - 04.2022
- Processing financial transactions, referral to financial representatives for loans and new bank products
- Understanding bank products and responding appropriately to customer products
- Promoting bank products and receiving regional brank recognition based on commission-based goals
- Helping customers to understand the company’s new products
- Referring customers to designated departments to resolve concerns while processing, checking, and saving withdrawals
- Providing excellent customer services through processing deposits and withdrawals
- Providing good communication and interpersonal skills through assisting supervisors, branch, and executive officers with any relevant information
- Creating a spreadsheet for prospective customers for Wakenya Pamoja Sacco and maximize cross-selling opportunities through customer profiling
- Balancing daily transactions while ensuring a positive interaction with customers and cross-selling.
Attaché
Chai Sacco Ltd
Kisii
05.2019 - 12.2019
- Evaluated and calculated risk ratios for client’s financial information
- Prepared Loan Applications
- Assisted Clients acquire loans timely while ensuring they complied with the law
- Obtained information from loan applicants and answered questions on their loan process
- Analyzed and verified applicants& financial status and personal and business information to determine the credibility of granting loans
- Remain up to date with the industry’s best practices.
Education
Diana’s Technical Training Centre
Bachelor of Business Management (Finance and Banking), (Second Class Upper Division) -
University of Kabianga
St. Edward Nyabioto Secondary
Nyansakia II Primary School
Skills
- Excellent interpersonal and communication skills, demonstrated by communicating with colleagues
- Computer literacy (MS Word, MS Excel)
- Leadership skills
- Time management skills
- Excellent in working with packages such as word, excel internet
- Computer skills in Microsoft applications, printing, and scanning
- Passionate about providing a customer-friendly service
- Self-starter with the ability to work without supervision
- Good planning, periodization, and organizational skills
- Self-driven
- Able to work individually without direct supervision
- Ability to work under pressure
- Ability to solve problems
- Effective personnel and efficient team player
- Proper planner and coordinator
Affiliations
- Peer Counselling Group – University of Kabianga
- Liaising with coordinators in organization peer counselling activities.
- Counselling peer students
- Referring students to external agencies
- Participating in Student Welfare and Learning Support Committees
- Evaluate and Improve the Counselling Program
- Health Club Association – St Edward Nyabioto Secondary.
- To establish sustainable systems for student to student education and knowledge transfer on healthy living.
- To promote and maintain behavioural change in regards to good hygiene practices and the appropriate use and maintenance of sanitation facilities in schools.
- Young Christian Students (YCS) – St Edward Nyabioto Secondary.
- To provide community service and social welfare of needy people in the school and the neighbourhood.
- To develop the moral and spiritual life of the students and the community.
Attributes
- Problem solving and trouble shooting skills
- Logical Approach to Work
- Ability to work long and odd hours
- Excellent organization, interpersonal & communication skills shown through creativity and innovation
- Analytical and keen to detail
- Meticulous attention to detail
- Ability to prioritize tasks
Religion
Christianity
Personal Information
Nationality: Kenyan
Sex
Male
Optional Information
- Likes reading and cooking
- Socializing
- Traveling
- Customer care skills
- Sales and marketing
General Achievements
- Completed more than two years of work experience in previous job industries.
- Completed my university with a second class honours upper division.
- Won an award for being the most performing pupil while in my primary school.
- In both job industries, i was awarded a certificate of participation/ letter of recommendation for the wonderful tasks i performed.
Languages
Kiswahili, English
References
- Mr. Dominic Ongera, Branch Manager, Wakenya Pamoja Society Ltd Kenyenya, P.O. Box 829 – 4020, Kisii, +254 789775320
- Gicheru Kingori, HOD- Finance and Accounting, University of Kabianga, P.O. BOX 2030 - 20200, Kericho, +254721382020, gicherukingori@gmail.com
- John Ndege, General Manager, Chai Sacco, Kisii Branch, 0714908310
Hobbies and Interests
- Traveling or exploring
- Teaching online
- Making money online
Timeline
Teller
Wakenya Pamoja Sacco Society Ltd
04.2021 - 04.2022
Attaché
Chai Sacco Ltd
05.2019 - 12.2019
Diana’s Technical Training Centre
Bachelor of Business Management (Finance and Banking), (Second Class Upper Division) -
University of Kabianga
St. Edward Nyabioto Secondary
Nyansakia II Primary School
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