Summary
Overview
Work History
Education
Skills
Attributes
Competenciesandskills
Personal Information
References
Languages
Timeline
Ogombe Akhenda

Ogombe Akhenda

Waiter
Nairobi,30

Summary

To enhance my existing professional skills in a dynamic and a fast paced workplace, through utilization of my superior knowledge, teamwork and exposure to new ideas that will enable me contribute my knowledge, skills and experience to any organization that will give me an opportunity.

I am ambitious, team player individual, ready and committed to learn, ethics and enjoy being part of the successful and productive team. I have a clear, logical mind with a practical approach to problem solving and drive to see things through to competition. Am confident to carry out any reasonable duties within the overall function of any catering position. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Waiter's Assistant

Ngong Hills Hotel
Nairobi Kenya
09.2019 - 03.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Greeted customers and provided menus upon arrival to dining room.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Arranged tables and chairs for special occasions and events.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Established rapport with customers by providing friendly and attentive service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Monitored dining room and bar areas for signs of overcrowding.

Education

Diploma Hospitality, Catering And Hotel Management - undefined

THE COOPERATIVE UNIVERSITY OF KENYA

Skills

To-go order preparation

Attributes

  • An active team player with good planning and organizational skills.
  • Ability to motivate different individuals towards achieving set goals.
  • Good communication and public relation skills.
  • Ability to work under minimum supervision and meet deadlines.
  • Strong personal morals and ethics ensure complete transparency and honesty at all times.
  • Flexible to meet the demands of the business.

Competenciesandskills

  • Excellent Interpersonal and Communication skills
  • Leadership and Teamwork skills
  • Customer service
  • Food and beverage service

Personal Information

  • Date of Birth: 02/01/95
  • Nationality: Kenyan
  • Marital Status: Single

References

  • Mildred Owino Ochieng, Lecturer and Head Waiter, The Co-operative University Of Kenya, P.O Box 762-00517, Nairobi, 0712016079
  • Paminus Mwangi, Manager, Big Fruit, 0716260688
  • Alfred Kate, Supervisor FBs, Ngong Hills, 0726595619

Languages

English
Advanced (C1)

Timeline

Waiter's Assistant - Ngong Hills Hotel
09.2019 - 03.2024
THE COOPERATIVE UNIVERSITY OF KENYA - Diploma Hospitality, Catering And Hotel Management,

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