ODINGA VARKISH CHANN
Nairobi
Summary
Ambitious go-getter that loves to see the world from diverse perspectives and maintain a life-learner mentality while influencing others to be their best selves. Passionate about liaising with clients and companies; helping them generate leads, forge lasting relationships, drive sales revenue, account growth, and retention using a consultative approach and a customer first attitude. I am versatile, with a natural flair for time management and prioritizing complex tasks effectively to track and ensure compliance with deadlines. Seeking to use the best of my abilities to tackle complex problems, uncover new insights, and creative business opportunities.
Overview
3
3
years of professional experience
Work History
Field Supervisor
M-TIBA| (CarePay International)
Nairobi
01.2023 - Current
- Effectively supervising a group of 10 field agents in Nyahururu to implement M-TIBA's Kinga Afya bundled Travel Insurance Project with 4NTE SACCO.
- Defined manpower, equipment and resource needs for field agents, keeping open lines of communication with management to meet project milestones on time and on budget.
- Responsible for participating in the scheduling of contracted work, managing field hours, timecards, managing and correcting quality control issues.
- Kept and provided all written reports and records required by management on a timely basis.
Sales Officer
M-TIBA (CarePay International)
Nairobi
08.2022 - 01.2023
- Developed and maintained relationships with existing customers to increase sales opportunities, including cold calling, emailing, and in-person meetings.
- Maintained high customer satisfaction ratings (98%) through excellent communication and professionalism.
- Achieved record-breaking sales numbers for three consecutive months (September, October, November)
- Participated in marketing efforts through trade shows, seminars, webinars, social media campaigns etc., to promote the company’s products and services.
BUSINESS DEVELOPMENT ASSOCIATE
Scalable Systems
Nairobi
10.2021 - 06.2022
- Tele-Selling and On-field selling, facilitating onboarding of new clients and providing continuous support throughout the process to ensure customer satisfaction and retention.
- Monitoring and reporting of market trends and conditions, competitor activities, products, prices, and developments. Preparing and providing relevant reports and information based on the two to guide management decision-making.
- Researching clients' Software and IT business needs, issues, and goals to offer appropriate solutions by Scalable Systems.
STATISTICAL RESEARCH ASSISTANT
Kenya National Bureau of Statistics
Nairobi
09.2020 - 10.2021
- Contacted respondents to collect data, and performed analysis of statistical data in relation to previously reported data
- Selected and tabulated data; and ensured to check data for conformance to established patterns, and resolved minor discrepancies
- Prepared tables including keying, verifying, and formatting data for presentation and publication.
SALES REPRESENTATIVE
Jubilee Insurance Company Ltd
Nairobi
10.2019 - 08.2020
- Customer Relationship Management by managing and developing alliances with the existing customer base within the assigned accounts to enhance the achievement of sales and profitability objectives
- Evaluated opportunity pipelines through cold calls (tele-sales), and on-field sales to deliver client presentations to showcase, and promote insurance packages
- Negotiated with clients in order to construct and deliver suitable insurance packages and plans.
- Assessed pipeline opportunities and upsold products to achieve revenue growth and fulfill customer demand.
Education
Google Project Management -
COURSERA
02.2023
Environmental Social & Governance (ESG) -
CORPORATE FINANCE INSTITUTE (CFI) ™
01.2023
Commercial Banking & Credit Analyst (CBCA)™ -
CORPORATE FINANCE INSTITUTE (CFI) ™
03.2022
CPA Level 2 - Certified Public Accountant Level II
STRATHMORE UNIVERSITY
Nairobi, Kenya01.2020
Bachelor of Economics - Economics Major
UNIVERSITY OF NAIROBI
Nairobi, Kenya12.2018
Skills
- Leads Development
- Sales Execution
- Project Supervision
- Business Development
- MS Office Suite
- Effective Communication
- Data Visualization and Validation
- Relationship Cultivation
- Time Management and Flexibility
- Forecasting and Goal setting
- Cultural Awareness
- Critical Thinking
References
- JACINTA MICHUKI
Associate Director, Sales & Marketing
CarePay International
0726375332
j.michuki@carepay.com - EMILY NYINDODO
Founder/CEO
Scalable Systems
+1(610)570-7365
enyindodo@gmail.com - ESTHER M. NAIPANOI
Statistician
Kenya National Bureau of Statistics
0713386702
emoiyae@knbs.or.ke - ALBERT OLENDE
Sales Administrator
Jubilee Insurance Co. Ltd.
0748459269
albertolende@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Field Supervisor
M-TIBA| (CarePay International)
01.2023 - Current
Sales Officer
M-TIBA (CarePay International)
08.2022 - 01.2023
BUSINESS DEVELOPMENT ASSOCIATE
Scalable Systems
10.2021 - 06.2022
STATISTICAL RESEARCH ASSISTANT
Kenya National Bureau of Statistics
09.2020 - 10.2021
SALES REPRESENTATIVE
Jubilee Insurance Company Ltd
10.2019 - 08.2020
Google Project Management -
COURSERA
Environmental Social & Governance (ESG) -
CORPORATE FINANCE INSTITUTE (CFI) ™
Commercial Banking & Credit Analyst (CBCA)™ -
CORPORATE FINANCE INSTITUTE (CFI) ™
CPA Level 2 - Certified Public Accountant Level II
STRATHMORE UNIVERSITY
Bachelor of Economics - Economics Major
UNIVERSITY OF NAIROBI
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