Nzuve Boniface
Telecommunications Professional
Nairobi,Kitengela
Summary
Telecommunications professional with solid experience in network design, system optimization, and troubleshooting. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in network protocols, VPN Configuration,Network Security, and system integration, with reputation for reliability and precision. Equipped to drive impactful solutions and enhance operational efficiency.
Overview
15
15
years of professional experience
3
3
Certifications
1
1
Language
Work History
Telecommunications Engineer
Kenya Civil Aviation Authority
09.2016 - Current
- Installation and maintenance of all air Navigation instruments
- Technical support to ensure safe and secure Kenyan air space
- Analyzed and interpreted complex data from multiple sources.
- Improved network performance by designing and implementing efficient telecommunication systems.
- Identified poor quality lines and underutilized circuits.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Enhanced customer satisfaction with timely resolution of technical issues, ensuring optimal service quality.
- Coordinated seamless transitions during network migrations or expansions, minimizing disruption to end-users'' daily operations.
- Delivered comprehensive training sessions for staff members on proper use of telecommunications equipment, boosting overall proficiency levels throughout the organization.
- Mentored junior engineers, fostering a culture of continuous learning and professional development within the team.
- Maintained up-to-date knowledge of advancements in telecommunications technology, applying best practices to drive continuous improvement efforts.
- Spearheaded quality assurance initiatives to identify areas requiring attention, implement corrective measures promptly.
- Installed, maintained and supported voice/data applications.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Managed complex projects involving multiple stakeholders, ensuring successful deployment of telecommunications infrastructure.
- Reduced downtime for clients by providing prompt troubleshooting and repair services for telecommunications equipment.
Network & Support Engineer
Indigo Telecom
07.2010 - 09.2016
- Setting up infrastructure for new clients on satellite Network, network designing, link budgeting and Bandwidth Management
- Responsible for network enhancement, upgrades and maintenance at customer locations.
- Monitoring network traffic to identify problems and make capacity planning recommendations with the help of network monitoring tools
- Manage configurations, backup and network devices such as routers, switches and firewalls.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
Customer support
SahanNet Ltd
01.2010 - 06.2010
- Installation of microwave radios. This involved surveying planning, scheduling and installation, maintenance and support of Wimax, VL and micro tick radios
- Fiber termination and installation
- Voip configuration and installation
Education
B.S. - Computer Science, Networks
Kenya Methodist University
Nairobi 01.2013 - 01.2018
Diploma - Telecommunication Engineering
Multimedia University College of kenya
01.2006 - 01.2009
Skills
Hardware installation and configuration
Cisco switch and routing
Wireless communication systems
Project management
Network architecture design
Network security
Software installation and configuration
Satellite communications expertise
VHF Radios installation
Voice Communication and control systems intergradation with ATM and Recorders
Certification
Security Certified Network Specialist (SCNS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkGig WorkLocation Preference
RemoteHybridImportant To Me
Flexible work hoursWork from home optionCareer advancementPersonal development programsStock Options / Equity / Profit SharingTimeline
Telecommunications Engineer
Kenya Civil Aviation Authority
09.2016 - Current
B.S. - Computer Science, Networks
Kenya Methodist University
01.2013 - 01.2018
Network & Support Engineer
Indigo Telecom
07.2010 - 09.2016
Customer support
SahanNet Ltd
01.2010 - 06.2010
Diploma - Telecommunication Engineering
Multimedia University College of kenya
01.2006 - 01.2009