Nyachiro Kemunto Miriam
Summary
Seeking a role within an organization that values collaboration and offers opportunities for professional development and growth. Committed to acquiring new skills through training and job enrichment. Aiming to contribute current qualifications, skills, and work experience as a valuable asset. Thriving in an enabling environment, ready to embrace challenges and actively contribute to the success of the team.
Overview
10
10
years of professional experience
Work History
Supervisor
OMOSONGO BAR AND RESTAURANT
07.2024 - Current
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Receptionist
OASIS HEALTH CENTRE
01.2024 - 06.2024
- Liaised with insurance companies regarding billing matters to resolve discrepancies efficiently while minimizing impact on patients'' finances or treatment plans.
- Coordinated community outreach initiatives to raise awareness about available healthcare services.
- Ensured compliance with all relevant federal, state, and local regulations pertaining to healthcare facilities'' operations and patient privacy laws.
- Improved patient satisfaction by implementing efficient appointment scheduling and follow-up procedures.
- Communicated with patients, ensuring that medical information was kept private.
Receptionist
MALIBU LOUNGE
12.2022 - 12.2023
- Bookings
- Managing security and telecommunications systems
- Handling queries and complaints via phone, email and general correspondence
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Managing meeting room availability
Packaging Department
TEA AND COFFEE CONNECTION LIMITED
01.2018 - 06.2019
- Timely order processing of hotels and supermarkets
Waitress
RIGENA RESTAURANT
04.2016 - 06.2016
- Provide excellent wait service to ensure satisfaction
- Taking customers order and delivering food and beverages
Attaché
NYALI INTERNATIONAL BEACH HOTEL
04.2015 - 06.2015
- Provide excellent wait service to ensure satisfaction
- Taking customers order and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Quality control
- Train the kitchen staff
- Manage customer relation
- Developing new recipes
- Inventory management
- Planning menu
- Monitoring safety standards
- Coordinating with purchasing department
Education
High School Diploma -
KIMLEA INSTITUTE
Kiambu, Kiambu District, Kenya12-2021
Diploma - hotel and catering Management
NAIROBI AVIATION COLLEGE
01.2012
High School -
KENYENYA MIXED HIGH SCHOOL
01.2009
Primary School -
NYANGOGE PRIMARY SCHOOL
01.2009
Skills
- Advanced Computer Skills
- Effective Writing Skills
- Critical Thinking Skills
- Analytical Problem Solving
- Effective Resource Allocation
- Strong Commitment
- Knowledge of Operational Equipment
- Effective Communication
- Relationship Development
- Relationship Development
- Decision-Making Influence
Personal Information
- Gender: Female
- Nationality: Kenyan
- Religion: Christian
National Id
32268596
Hobbies and Interests
- Creative art.
- Travelling.
- Listening to music.
Languages
English
Full Professional
Swahili
Full Professional
EKEGUSII
Native or Bilingual
Timeline
Supervisor
OMOSONGO BAR AND RESTAURANT
07.2024 - Current
Receptionist
OASIS HEALTH CENTRE
01.2024 - 06.2024
Receptionist
MALIBU LOUNGE
12.2022 - 12.2023
Packaging Department
TEA AND COFFEE CONNECTION LIMITED
01.2018 - 06.2019
Waitress
RIGENA RESTAURANT
04.2016 - 06.2016
Attaché
NYALI INTERNATIONAL BEACH HOTEL
04.2015 - 06.2015
Primary School -
NYANGOGE PRIMARY SCHOOL
High School Diploma -
KIMLEA INSTITUTE
Diploma - hotel and catering Management
NAIROBI AVIATION COLLEGE
High School -
KENYENYA MIXED HIGH SCHOOL
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