Summary
Overview
Work History
Education
Skills
Leadership Responsibilities
<Enter your own>
Languages
References
Extracurricular Activities
Achievements
Pro Bono Work
Timeline
Generic
Nuru Juma Luhindi

Nuru Juma Luhindi

Founding Director - Little Innovators School
Nairobi

Summary

Dynamic Quality Management Representative with extensive experience at the Institute of Advanced Technology, excelling in ISO auditing and strategic planning. Proven track record in driving process improvements and leading successful training initiatives, fostering operational excellence and team leadership to enhance organizational performance.

Overview

25
25
years of professional experience

Work History

Quality Management Representative (QMR) and Senior Centre Manager

Institute of Advanced Technology
01.2007 - 12.2017
  • Conducted ISO Auditors training and internal audits.
  • Establish, implement and maintain ISO 9001:2008 QM.
  • Prepare and manage external audits and close audit non-conformities.
  • Chair Management Review (QSR) meetings.
  • ISO awareness campaigns and training for new staff.

Business Growth & Development

Institute of Advanced Technology
11.2016 - 06.2017
  • New strategic alliances to grow enquiries and sales in all IAT Branches.
  • Job shadow of Junior Achievement students and mentorship of high school students on career development and entrepreneurship.
  • Training of Sales staff and centre managers on revenue growth.

Senior Branch Manager

Institute of Advanced Technology
01.2007 - 12.2016
  • Recruitment, induction and performance appraisal for managers and staff.
  • Scheduling for profitability, budgeting & control of expenses.
  • Turned around three profit Centres: Student mentorship and empowerment (availing employability skills and entrepreneurship training); Quality Management System and Internal Auditors Training.

Centre Manager

Institute of Advanced Technology
01.2004 - 12.2007

Scholarship Officer/Assistant Manager Weekend

Institute of Advanced Technology
01.2002 - 12.2004

Course Instructor

Institute of Advanced Technology
01.1999 - 12.2002

Unknown Role

Avon Rubber Company
03.1993 - 10.1993

Education

PhD student - Business Innovation & Technology Management

Jomo Kenyatta University of Agriculture & Technology
07.2025

Practitioner of CQI -

Chartered Quality Institute
01.2019

Associate IRCA Auditor -

International Regulatory of Certificated Auditors
01.2019

MBA - Strategic management

University of Nairobi
01.2018

ISO 9001:2015 Lead Auditors Course -

SGS Kenya Ltd
07.2017

ISO 9001:2008 Lead Auditors’ Course -

SGS Kenya Ltd
08.2012

Quality Management Representative (QMR) training -

SGS Kenya Ltd
07.2010

MBA -

DALC Education Westlands
01.2006

CompTIA A+ Certified Professional and User Support Professional -

IAT
01.2000

Microsoft Certified Web Developer (MCWD) -

IAT
01.2000

Skills

  • Quality management
  • Strategic planning
  • Process improvement
  • ISO auditing
  • Team leadership
  • Data analysis
  • Training development
  • Customer service
  • Quality manual
  • Quality policy development
  • Preventive actions
  • Documentation control
  • Internal audits
  • Standard operating procedures
  • Management review
  • Process mapping
  • CAPA management
  • Quality planning
  • Quality training
  • Operational excellence
  • Failure modes effects analysis
  • SOP development

Leadership Responsibilities

1992, Amboseli House Captain, School Prefect & Chairperson of five clubs (Drama, French, Kiswahili, Music and Muslim Society), 1988, Head Girl – Victoria Primary School – Kisumu

<Enter your own>

  • Date of Birth: 11/17/74
  • Gender: Female
  • Nationality: Kenyan
  • Marital Status: Married

Languages

  • English
  • Kiswahili
  • French

References

  • Prof. Caroline Thoruwa Lang’at, Director Linkages, Kenyatta University | Director KU City Campus, carolinethoruwa@yahoo.com, +254722625495
  • Mr. Zain Alvi, Former C.E.O. Institute of Advanced Technology, Director – Indian conglomerate, alvizain@yahoo.com, +91 93232 39631
  • Ms. Rebecca Crook, Founder & Director METIS, Rebecca@metiscollective.org, +254711905659

Extracurricular Activities

Drama - Director Kiswahili Play, Play won awards up to Provincial level. Won a prize for it as ‘Director Best Kiswahili Play’. Prize: Stage management & Costume Design. Drama – French Play, Most Promising actress award at Alliance Francaise. Music, Awards in English & French Poem recitation certificate.

Achievements

2020 to 2021, Exposed children to global Artificial Intelligence competition. Won top teacher ambassador award and 2nd Runners up award globally for a STEM Under7 project. My learners are now confident that they can compete in a global arena., 2014 to date, Setup and maintenance of business sustainability of Little Innovators School which nurtures entrepreneurship in children through STEM and emerging technologies. 2019: Introduction of virtual classes for learners in addressing COVID 19 pandemic. 2019: Successful Introduction of coding and Robotics and Artificial Intelligence for Innovation to children., 2017, Initiated Strategic Alliances: 8 partnerships with organisations and government (Kibera CDF) and 15 partnerships with high schools., 2017, Acquired part of KNEC 2016 KCSE database contacts for enquiries and registration growth., 2017, Initiated Junior Achievement business incubation training at IAT., 2009 – 2017, Mentored over 5000 high school leavers (career compatibility testing)., 2016, Two Manager Awards (Manager – Best Training Team, and Manager – Best Sales Team)., 2015, Introduction of Junior Achievement Job Shadow programme in IAT at Hurlingham branch., 2015, Introduced ‘Power of 3’ which was approved by the CEO at IAT – Register 3 friends and get a free module., 2012, Top 10 ‘Creative Business Ideas Competition’ winner (voted by IAT Board of Directors)., 2011, Initiator and co-ordinator of Youth Training Programs (LEAD and Chipukizi)., 2009, Initiator and co-ordinator of kids holiday camp (Chipukizi) at IAT., 2007, Took over CBD branch and grew sales in 2007 by 19% over 2006., 2007-2014, Widened CBD product portfolio (introducing SPSS, Quickbooks, Linux, Desktop Publishing and ORACLE)., 2012, Led organisation-wide ISO awareness campaign; introduced ISO day., 2012, Introduced ISO awareness training for new staff., 05/2010, Helped organisational transition from ISO 9001:2000 to ISO 9001:2008 standard., 2007 - 2016, Maintained and implemented ISO quality management system (QMS), trained new auditors and comprehensively managed internal audits., 2004, Grew 2004 2nd half year revenues over 2003 2nd half year revenues., 2005, Grew 2005 revenues over 2004 revenues by 114%., 2006, Grew 2006 1st half year revenues over 2005 1st half year revenues by 118%., 2005, Centre won 4 consecutive customer loyalty awards., 2005, Manager, Best Training Team 2005 (full year) & partly 2006 (2 events)., 2004-2006, Grew the Centre's product portfolio by adding Internet Support Specialist, Advanced ICDL, MCSE, Programming, Web Design, Linux+ and Diploma in Business & ICT., 2001, Won ‘Best end user training instructor’ award for 5 consecutive Customer Loyalty events., 2001, Won ‘Best overall trainer’ award., 2002, First Scholarship Officer at IAT – laid down foundation for Ufunguo Scholarships operations and quality management system., 2002, First manager to operationalise weekend operations in IAT., 2000, Voluntary role in acting for and assisting the Operations Manager as a trainer., 1997, Chemistry Research Project: Among 2 Pioneer students to do a Chemistry research project thesis. (Achieved Grade A)., 1995, Dean’s List nominee for scholarship as a result of scoring grade A in 1st Year.

Pro Bono Work

  • 2019 to date, Volunteer mentor at METIS Fund.
  • 2018 to date, Free mobile workshops in Athi River estates, Machakos County, on awareness of the Fourth Industrial Revolution (4IR) and impact on education and the job market.
  • 02/2019, Trained at German Institute of Business & Technology at Tangaza University 2-day Hackathon on Africa innovation & sustainability conference.
  • 2009-2017, Voluntary career mentorship and youth empowerment (entrepreneurship and business incubation) for 3,000 youth.
  • 2017 to 2020, Coterie coordinator Women On Board Network.
  • 2015 to 2017, Mentor and job shadow Junior Achievement Kenya.

Timeline

Business Growth & Development

Institute of Advanced Technology
11.2016 - 06.2017

Quality Management Representative (QMR) and Senior Centre Manager

Institute of Advanced Technology
01.2007 - 12.2017

Senior Branch Manager

Institute of Advanced Technology
01.2007 - 12.2016

Centre Manager

Institute of Advanced Technology
01.2004 - 12.2007

Scholarship Officer/Assistant Manager Weekend

Institute of Advanced Technology
01.2002 - 12.2004

Course Instructor

Institute of Advanced Technology
01.1999 - 12.2002

Unknown Role

Avon Rubber Company
03.1993 - 10.1993

PhD student - Business Innovation & Technology Management

Jomo Kenyatta University of Agriculture & Technology

Practitioner of CQI -

Chartered Quality Institute

Associate IRCA Auditor -

International Regulatory of Certificated Auditors

MBA - Strategic management

University of Nairobi

ISO 9001:2015 Lead Auditors Course -

SGS Kenya Ltd

ISO 9001:2008 Lead Auditors’ Course -

SGS Kenya Ltd

Quality Management Representative (QMR) training -

SGS Kenya Ltd

MBA -

DALC Education Westlands

CompTIA A+ Certified Professional and User Support Professional -

IAT

Microsoft Certified Web Developer (MCWD) -

IAT
Nuru Juma LuhindiFounding Director - Little Innovators School