NTHENYA MUINDI
NAIROBI,Nairobi Province
Summary
Offering strong leadership and strategic planning abilities, combined with effective communication and team-building skills. Knowledgeable about driving sales growth, enhancing customer satisfaction, and managing operational efficiency. Ready to use and develop problem-solving, decision-making, and organisational skills in Regional managers role.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
Regional manager
Java House
Nairobi, Nairobi Province
2024.05 - Current
- Directed strategies for optimal market penetration to enhance competitive positioning.
- Engaged with head office regularly to ensure regional objectives supported overall company strategy.
- Championed process optimisation initiatives that significantly improved workflow efficiency.
- Influenced strategic planning processes that shaped the company’s future direction and priorities.
lounge coordinator
TAV AFRICA
Nairobi, Nairobi Province
2021.07 - 2023.06
Branch manager
Java house
Nairobi, Nairobi Province
2016.04 - 2022.04
Assistant restaurant manager
JAVA HOUSE
Nairobi, Nairobi Province
2015.03 - 2017.04
Guest experience associate
Java House
Nairobi, Nairobi Province
2013.05 - 2015.03
Education
Diploma of Higher Education - HOTEL MANAGEMENT
KENYA UTALII COLLEGE
Nairobi, Nairobi Province 2008.10 - 2012.10
Skills
- Leadership excellence
- Customer orientation
- Regional marketing strategies
- Change initiative execution
- Solution-Oriented thinking
- Customer Service
- Product knowledge
- Business development
- Employee management
- Profit and Loss Analysis
Timeline
Regional manager
Java House
2024.05 - Current
lounge coordinator
TAV AFRICA
2021.07 - 2023.06
Branch manager
Java house
2016.04 - 2022.04
Assistant restaurant manager
JAVA HOUSE
2015.03 - 2017.04
Guest experience associate
Java House
2013.05 - 2015.03
Diploma of Higher Education - HOTEL MANAGEMENT
KENYA UTALII COLLEGE
2008.10 - 2012.10