Summary
Overview
Work History
Skills
Additional Experience:
Education.
Certifications:
References:
Timeline
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NORAH NGERE MWAMBURI

Business Development Professional With A Background In Human Resource Management, Marketing, Operations, And Related Fields
Nairobi, Nairobi Province

Summary

CAREER SUMMARY:

A versatile Business Development Professional with expertise spanning Human Resource Management, Marketing, Operations, and associated domains. Dedicated to propelling business triumph through astute networking and robust brand positioning, adept at assisting both small-scale enterprises and corporate giants in heightening brand visibility and enhancing customer satisfaction. At the forefront of endeavors to secure influencer backing for endorsements, leveraging strategic alliances to bolster brand credibility and market presence. Passionate about leveraging data analytics and empirical evidence to discern industry trends and steer organizations towards novel avenues for revenue expansion. Excels in harnessing quantitative insights to inform strategic decision-making, ensuring companies remain agile and responsive to evolving market dynamics. Committed to driving bottom-line growth by aligning business strategies with emerging market realities and consumer preferences


Overview

10
10
years of professional experience

Work History

Business Development Officer/

ORGEON, Nairobi.
02.2022 - Current
  • Market Research and Analysis: Conducting comprehensive market research to identify emerging trends, potential opportunities, and competitive landscapes.
  • Strategic Planning: Developing and implementing strategic business development plans aligned with organizational goals and objectives.
  • Client Relationship Management: Building and nurturing relationships with clients, stakeholders, and key industry players to drive business growth and secure partnerships.
  • Sales Strategy Development: Creating and executing effective sales strategies to penetrate new markets, expand customer base, and increase revenue.
  • Proposal Development and Negotiation: Crafting compelling proposals and negotiating contracts with clients, ensuring favorable terms and conditions for the organization.
  • Networking and Lead Generation: Leveraging networking opportunities to generate leads, cultivate prospects, and secure new business opportunities.
  • Partnership Development: Identifying and forging strategic partnerships with other businesses, organizations, or influencers to enhance brand visibility and market presence.
  • Marketing Support: Collaborating with marketing teams to develop promotional materials, campaigns, and strategies to support business development efforts.
  • Project Management: Overseeing the implementation of business development initiatives, coordinating cross-functional teams, and ensuring timely delivery of projects.
  • Performance Monitoring and Reporting: Tracking key performance metrics, analyzing data, and preparing reports to assess the effectiveness of business development activities and inform future strategies.

Operations Intern (Flight Dispatch)/

Astral Aviation, Nairobi, Kenya.
06.2021 - 02.2022
  • Flight Planning Assistance: Supported senior dispatchers in preparing flight plans, including route selection, fuel calculations, and payload considerations, ensuring compliance with company procedures and aviation regulations.
  • Communication Coordination: Facilitated effective communication between flight crew, ground staff, and air traffic control, relaying critical information regarding flight plans, weather updates, and operational changes in real-time.
  • Weather Monitoring and Analysis: Monitored weather conditions and provided meteorological updates to flight crews, assisting in making informed decisions regarding flight routes and potential diversions to ensure passenger safety and on-time performance.
  • Operational Support: Assisted in coordinating ground services, such as aircraft refueling, catering, and maintenance, to ensure timely turnarounds and efficient utilization of aircraft resources.
  • Data Entry and Documentation: Entered flight data accurately into computerized dispatch systems, maintaining comprehensive records of flight plans, aircraft performance, and operational activities for regulatory compliance and analysis purposes.
  • Emergency Response Preparation: Participated in emergency response training exercises and drills, familiarizing oneself with emergency procedures and protocols to provide support during simulated or actual emergency situations.
  • Collaborative Teamwork: Worked collaboratively with dispatchers, pilots, and ground personnel to resolve operational issues, address flight delays, and minimize disruptions to flight schedules, demonstrating adaptability and problem-solving skills in a fast-paced environment.
  • Professional Development: Actively engaged in learning opportunities, including training sessions and shadowing experiences, to deepen understanding of flight dispatch operations, aviation regulations, and industry best practices.

Business Development Officer/

CHAZURI BUILDERS, Nairobi, Kenya.
01.2018 - 02.2020
  • Conducted market research and analysis to identify emerging trends, competitive dynamics, and customer preferences, providing valuable insights to inform strategic decision-making.
  • Developed and implemented comprehensive business development plans aligned with company objectives, ensuring seamless execution and maximizing resource utilization.
  • Led negotiations and contract discussions with clients and partners, securing high-value contracts and favorable terms for Chazuri Builders while fostering long-term relationships.
  • Collaborated with cross-functional teams to support marketing and promotional efforts, including developing compelling content, presentations, and collateral materials.
  • Represented Chazuri Builders at industry events, conferences, and networking forums, elevating brand awareness and positioning the company as a trusted partner in the construction sector.
  • Stayed abreast of industry trends, regulatory changes, and emerging technologies through continuous learning and professional development activities.
  • Contributed to the company's success by driving innovation, maintaining a results-driven mindset, and establishing Chazuri Builders as a leading construction firm in Nairobi, Kenya.

Marketing Officer/

CHAZURI BUILDERS, Nairobi, Kenya.
02.2016 - 03.2018
  • Monitored competitor activities, identifying potential threats or opportunities for strategic advantage.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Analyzed consumer usage patterns to identify trends and target key demographics.
  • Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
  • Built strong relationships with industry influencers, securing positive coverage in relevant publications.
  • Implemented key initiatives and activities aligned with brand strategy and brand advocacy.

Institute Business Development Executive

ALIBHAISHARIFF, Nairobi, Kenya.
12.2013 - 02.2015
  • Contributed to event marketing, sales and brand promotion.
  • Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
  • Built diverse and consistent sales portfolio.
  • Achieved or exceeded company-defined sales quotas.
  • Identified and pursued opportunities to expand the institute's market reach, including developing strategic partnerships with educational institutions, corporations, and community organizations.
  • Conducted market research to identify trends and opportunities in the education sector, analyzing competitor offerings and student demographics to inform marketing and recruitment strategies.
  • Developed and implemented innovative marketing campaigns and initiatives to attract prospective students, increase enrollment, and enhance the institute's brand visibility.
  • Established and maintained relationships with key stakeholders, including parents, students, alumni, and industry professionals, to foster engagement and support the institute's growth objectives.
  • Collaborated with internal departments, including admissions, academics, and student services, to ensure alignment of business development efforts with institutional goals and priorities.
  • Organized and participated in recruitment events, career fairs, and educational seminars to showcase the institute's programs and offerings to prospective students and their families.
  • Monitored and evaluated the effectiveness of business development activities, tracking enrollment metrics, lead generation, and conversion rates to identify areas for improvement and optimization.
  • Provided regular reports and updates to senior management on business development initiatives, market trends, and competitive insights to support strategic decision-making and planning.
  • Stayed abreast of developments in the education sector, including changes in regulations, accreditation requirements, and industry best practices, to ensure compliance and relevance of institute offerings.
  • Contributed to the overall success and growth of Alibhai Shariff by driving enrollment growth, enhancing brand reputation, and advancing the institute's mission to provide quality education and training opportunities.

Skills

Interpersonal Skills

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Additional Experience:

2013- 2015/ Institute Business   Development Executive/ ALIBHAISHARIFF, Nairobi, Kenya.

2010-2013/ Business   Development Executive/ Kenital Solar, Nairobi, Kenya.

Education.

  • Diploma In Flight Dispatch (2019)/ Capital Connect Aviation - Nairobi, Kenya
  • Bachelor of Human Resource Management(2010)/ Makerere University - Kampala, Uganda
  • Uganda Advanced Certificate of Education (2005)/ St. Lawrence Citizens' High School, London College - Uganda
  • Kenya Certificate Of Secondary Education (2003)/ Tigoi Girls High School - Kenya

Certifications:

  • 2006-06/ Winners Chapel College, Nairobi - MS. Office, Word, Excel.

References:

To be availed upon request:

Timeline

Business Development Officer/

ORGEON, Nairobi.
02.2022 - Current

Operations Intern (Flight Dispatch)/

Astral Aviation, Nairobi, Kenya.
06.2021 - 02.2022

Business Development Officer/

CHAZURI BUILDERS, Nairobi, Kenya.
01.2018 - 02.2020

Marketing Officer/

CHAZURI BUILDERS, Nairobi, Kenya.
02.2016 - 03.2018

Institute Business Development Executive

ALIBHAISHARIFF, Nairobi, Kenya.
12.2013 - 02.2015

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NORAH NGERE MWAMBURI Business Development Professional With A Background In Human Resource Management, Marketing, Operations, And Related Fields