A target-oriented Certified Public Accountant professional with experience in Financial management, maintaining good financial internal control system,development and implementation of financial policies and procedures,Budgeting and Budgetary controls as well as the preparation of Financial/Management reports and Bank reconciliation statements. Being a great communicator and leader, I am dedicated to exceeding expectations, surpassing Organizational targets, maintaining strong, fruitful working relationships, providing technical support to technical departments. Highlights of my working experience include; Bank reconciliation,preparation and verification of vouchers and committal documents,capturing data,maintaining primary records,preparing management reports,providing accurate, valid and complete information by using the right methods/tools together with relevant international Financial reporting frameworks. My goal is to secure a position as a Principal/Senior Accountant in a fast-paced environment to further leverage my expertise to contribute to the profitable growth of the organization.
Overview
11
11
years of professional experience
Work History
Accountant
The National Treasury and Planning
11.2021 - Current
Prepared and verified financial reports which include monthly expenditure, returns, bank reconciliation statements, revenue and cash flow statements
Maintained up to date and accurate books of accounts
Ensured safe custody of Government assets and records
Kept cash, stamps and bank cheque
Prepared and verified vouchers and committal documents in accordance with laid down rules and regulations
Prepared management reports such as imprest
Customer Experience Executive
Safaricom Plc
11.2017 - 11.2021
Generating sales leads
Building sustainable relationships and trust with customer accounts through open and interactive communication
Providing accurate, valid and complete information by using the right methods/tools
Meeting personal/customer service team sales targets and call handling quotas
Keeping records of customer interactions, process customer accounts and file documents
Achieved first call resolution and customer satisfaction rate of over 92% and an adherence score of 99.6%, call quality of 99%, first call resolution of 96% in the last 2 successive financial years leading to being rated as a top performer during the same period
Increased the effectiveness and efficiency of support services through improvements to each function as well as coordination and communication between functions
Business Studies Teacher
Garissa Girls High School
01.2015 - 08.2017
Responsible for teaching business studies as a subject to students of Form one to Form four
Prepared candidates effectively for exams particularly in finance and business
Guided and counseled students and Convey enthusiasm, energy and passion for Business Studies and Finance to inspire students to develop a love of learning
Used a variety of teaching methods, differentiated to meet the needs of individual students, to stretch and challenge each student
Ensured that cross-curricular ICT and mathematical skills were reflected in the teaching and learning experience of students
Intern-Finance Operations
National Bank of Kenya
04.2014 - 07.2014
Received and paid cash according to customer`s instructions
Managed and monitored the collection of cheque deposits
Ensured all customer`s entries under cash withdrawal deposits/Bank cheque/Money orders were posted correctly
Kept cash, stamps and bank cheques
Supported the senior finance manager to oversee regular assessments and forecasted the company's financial performance against budget, financial and operational goals
Education
Certified Public Accountant (CPA III) - Accounting And Finance
NEP Technical training institute
Bachelor of Business Management - Banking and Finance Option
Moi University
09.2015
Certificate in Computer Packages -
Northern Institute of Business Studies
05.2011
Skills
Finance
Auditing
Banking Skills
Supervisory/ Leadership skills
Accounting
Communication and Interpersonal Skills
ICT competence
Professionalcourses
Strategic planning foundations, Safaricom Business School, 09/01/20
Induction Training, Accountant 2, Safaricom Business School, 03/01/22
Excel for accountants, Safaricom Business School, 08/01/20
Remote work foundations, Safaricom Business School, 08/01/20
Accounting foundations-management accounting, Safaricom Business School, 07/01/20
QuickBooks pro-2020-essential training, Safaricom Business School, 08/01/20
Certified Public Accountant (CPA 2), NEP Technical training institute, 01/01/16, 08/31/16
Certificate in Computer Packages, Northern Institute of Business Studies, 03/01/11, 05/31/11
References
Mr. Zephania K Terer, National Treasury Sub-county District Accountant, Tarbaj, +254 712 311 559
Mrs. Mary Mugomi Kange, Team leader, Customer Operations Eldoret contact center, +254 722 920 533, najavee@yahoo.com
Mr. Joseph Gakiri, Operations Manager, National Bank of Kenya, +254 720 952 955
Training
Accounting foundations, management accounting, Safaricom business school, 07/01/20
Financial accounting, Safaricom business school, 07/01/20
Negotiating with agility, Safaricom business school, 06/30/20
Business risks and threats, Safaricom business school, 05/30/20
Business ethics, Safaricom business school, 10/17/18
Careerprofilesummary
A target-oriented Certified Public Accountant professional with experience in Financial management, maintaining good financial internal control system, development and implementation of financial policies and procedures, Budgeting and Budgetary controls as well as the preparation of Financial/Management reports and Bank reconciliation statements. Being a great communicator and leader, I am dedicated to exceeding expectations, surpassing Organizational targets, maintaining strong, fruitful working relationships, providing technical support to technical departments. Highlights of my working experience include; Bank reconciliation, preparation and verification of vouchers and committal documents, capturing data, maintaining primary records, preparing management reports, providing accurate, valid and complete information by using the right methods/tools together with relevant international Financial reporting frameworks. My goal is to secure a position as a Principal/Senior Accountant in a fast-paced environment to further leverage my expertise to contribute to the profitable growth of the organization.
Timeline
Accountant
The National Treasury and Planning
11.2021 - Current
Customer Experience Executive
Safaricom Plc
11.2017 - 11.2021
Business Studies Teacher
Garissa Girls High School
01.2015 - 08.2017
Intern-Finance Operations
National Bank of Kenya
04.2014 - 07.2014
Certified Public Accountant (CPA III) - Accounting And Finance
NEP Technical training institute
Bachelor of Business Management - Banking and Finance Option
Moi University
Certificate in Computer Packages -
Northern Institute of Business Studies
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