Nondiah K

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed day-to-day business operations.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
• Expanded business into new markets, cond
• Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
• Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
• Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Enhanced company's market position by identifying and pursuing new business opportunities.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Handled confidential and time sensitive information with care
  • Efficient Data Entry and Filing, resulting in streamlined operations
  • Assisted with clinical trials, ensuring clients are comfortable and looked after
  • Shadowed as allowed (Allergist, Nurse Practitioner) to learn in-depth details about clinic management and clinical trials
  • Analyzed data from clinical trials, making detailed charts to track progress

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Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.

• Organized research materials, maintaining a well-ordered workspace conducive to productivity.
• Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
• Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
• Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.

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• Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
• Improved communication within the team through regular meetings, updates, and open channels of communication.
• Coordinated with General Manager in different operational issues and promotional activities.
• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.

Organized fiscal documents resulting in easier and quicker access to financials
• Managed payroll by overseeing finances and developing budgets
• Improved operational systems, processes, and policies streamlining the business
• Supervised and coached office managers
• Analyzed business data to determine where to focus resources
• Played a significant role in long-term planning – developed seasonal forecasts
• Tracked customer habits, creating plans to improve business performance based on detailed analysis
• Managed and increased effectiveness and efficiency of services effectively decreasing customer wait times

Supervised 50 first year students; helped with the transition into university
• Responsible for assisting all students and providing any necessary resources
• Took on a leadership role by co-ordinating educational events for 300+ students
• Mediated conflicts in the residence i.e. roommate conflicts, noise problems, intoxicated students
• Emergency First Aid and CPR-C certified

• Opening; arrive punctually and set up all condiments and appliances needed, take inventory of complete shop
• Cashier; customer service, dealing with issues as they appear, selling products
• Cook; kept track of all food, cleanliness, able to deal with fast paced environment
• Breaker; being flexible and able to assist everyone, taking initiative in keeping work setting stocked and clean, taking on different tasks throughout all areas
• Closer; able to work fast and in a group to effectively close shop

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• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized dining areas for an enjoyable guest experience.

Door – to – door sales; learned to quickly and effectively deliver a sales pitch
• Learnt how to swiftly earn a sufficient amount of trust to make a sale
• Core aeration and driveway sealing; physically taxing outdoor labour
• Long days (8am – 8pm); learnt to pace myself
• Practiced and enhanced communication skills

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• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

• Filing new patient folders as required
• Setting up accounts for new patients online
• Sorting all old files from 2008, and readying them to be transferred online
• Shadowing doctors (dermatologist, cardiologist, allergist, general physician) as they allowed
• Learnt the basic duties of a nurse; call patients in, set them up in waiting rooms, initial assessment, taking blood (under supervision)
• Dealt with a variety of patients who were unwell and had to wait long hours before being seen by doctor
• Handled the phones, calling patients in to review their test results, arranging appointments, fielding inquiries