NOEL AGWORI OLUKERE
UNIT MANAGER
KAKAMEGA,744
Summary
Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable insurance sales operations. Familiar with employee motivation and retention strategies, customer relations and accreditation requirements.
Goal-driven Insurance sales professional well-versed in recruiting, training and managing employees to provide exceptional customer satisfaction services. Highly organized and hardworking with excellent planning and program management skills.
Experienced Unit manager with over 5 years of experience in insurance industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work History
UNIT MANAGER
BRITAM INSURANCE
KITALE, KENYA
01.2021 - Current
- Developed team communications and information for meetings.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed data to identify opportunities for improvement.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Business Unit Manager
JUBILEE INSURANCE COMPANY
ELDORET, KENYA
08.2019 - 12.2021
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Acquired 30 new customers through improved conversion techniques such as email follow-up messages.
- Oversaw all office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
Sales Representative
ICEA LION GROUP COMPANY
ELDORET, KENYA
01.2015 - 07.2019
- Recommended accurate and effective solutions to customers after identifying problems.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Pursued minimum of 100 new leads each month.
- Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
- Achieved 50 sales goals by promoting life and general insurance products and enrolling clients by explaining programs and services to interested individuals.
- Utilized professional sales techniques to persuasively communicate with clients.
- Cold-called leads and closed 15 sales over 2months.
- Set up calendar with customer birthdays and other special events for personal touch.
- Initiated sales strategies by recruiting new clients through approved methods.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
Bachelor of Arts - BUSINESS MANAGEMENT,RISK AND INSURANCE
MOI UNIVERSITY
WEST CAMPUS ELDORET 05.2013 - 12.2017
GED -
COLLEGE oF INSURANCE
ELDORET 01.2016 - 03.2016
Skills
Report preparation
undefinedAccomplishments
- Supervised team of 30 staff members.
- Collaborated with team of 30 in the development of company products and services.
Timeline
UNIT MANAGER
BRITAM INSURANCE
01.2021 - Current
Business Unit Manager
JUBILEE INSURANCE COMPANY
08.2019 - 12.2021
GED -
COLLEGE oF INSURANCE
01.2016 - 03.2016
Sales Representative
ICEA LION GROUP COMPANY
01.2015 - 07.2019
Bachelor of Arts - BUSINESS MANAGEMENT,RISK AND INSURANCE
MOI UNIVERSITY
05.2013 - 12.2017
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