Adaptable Manager offering 4 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.
• Create a good communication link with kitchen staff to ensure the right products comes out quickly.
• Ensure that staff are conversant with product portions, prices and codes.
• Ensures sales entries are correctly entered and receipts are issued to customer before money is collected.
• Ensure punctuality and time keeping of team members.
• Maintain and guarantee an excellent level of hygiene at all the time
• Ensure customers are attended to in a courteous and friendly manner and swift resolution is given to their issues/complaints.
• Ensure that all staff are at their designated work area and absenteeism is promptly detected and addressed.
• Send daily report of activities to senior manager.
•Maintain all restaurant equipment’s and records and ensure compliance to all standards and perform work according to hotel policies and procedures.
•Supervise all kitchen and dining room activities and ensure optimal quality of all production and coordinate with guests to maintain optimal level of customer satisfaction and analyze all customer requirements and provide efficient response.
•Collaborate with manager to review all employee performance and provide training to increase all performance and monitor all guest requests efficiently to achieve all customer objectives and maintain knowledge on all liquor regulations.
•Manage all storage supplies and assign staff in all requisition activities and evaluate all daily specials.
•Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment and recommend required repairs.
Java House Africa,
+254 712 180 900
Java House Africa,
+254 728025271.