Njuguna Kinyanjui Ken
Nairobi
Summary
A dedicated and detail-oriented Laundry Attendant with over 5 years of progressive experience in high-volume hospitality and resort laundry operations. Skilled in operating, maintaining, and troubleshooting industrial laundry equipment while ensuring hygiene and safety compliance. Strong teamwork, time management, and problem-solving abilities with a focus on efficiency, guest satisfaction, and quality service. Physically fit, adaptable, and eager to bring proven expertise to the luxury cruise environment at Explora Journeys.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Laundry Attendant
Mmu Laundry
Nairobi
01.2021 - 06.2023
- Operated and maintained industrial washers, dryers, steam presses, and folding machines for optimal performance.
- Sorted and tagged laundry according to fabric type, color, and treatment requirements.
- Applied fabric care and stain removal techniques to preserve garment quality.
- Ensured compliance with public health and sanitation standards.
- Reported damaged or defective items and coordinated with supervisors for repair or replacement.
- Rotated across all laundry stations, increasing operational efficiency by 15%.
Laundry Attendant (Internship & Support Role)
Asyana Resort
Nairobi
03.2019 - 12.2020
- Supported the laundry department in sorting, washing, drying, and folding guest and staff laundry.
- Operated commercial laundry machines and handled delicate and high-value fabrics.
- Assisted with quality control and adherence to resort cleanliness standards.
- Ensured safe use of detergents and chemicals following PPE protocols.
- Maintained workflow efficiency during high occupancy periods.
Housekeeping & Laundry Assistant
PrideInn Paradise Beach Resort
Mombasa
01.2018 - 12.2018
- Supported laundry operations for guest linens, uniforms, and resort inventory.
- Ensured correct separation, tagging, and delivery of clean items.
- Reported malfunctioning machines and assisted in their maintenance.
- Collaborated with housekeeping during guest arrivals and peak operations.
- Maintained high hygiene and quality standards to enhance guest satisfaction.
Laundry Operator
Sun Africa Hotels
Lake Naivasha
01.2017 - 12.2017
- Operated washers, dryers, and presses ensuring fabric integrity and cleanliness.
- Conducted inspections for stains and garment wear before delivery.
- Implemented hygiene standards and PPE compliance for staff safety.
- Assisted in onboarding and training new laundry personnel.
Laundry Attendant (Volunteer Support)
Multimedia University Guest House
06.2016 - 12.2016
- Supported laundry operations for student housing and guest facilities.
- Practiced sorting, pressing, and folding under supervision.
- Developed foundational knowledge of laundry processes and machine operation.
Education
Bachelor of Science - Mathematics & Computer Science
Multimedia University of Kenya
Nairobi, Kenya11-2020
Skills
- Industrial Laundry Equipment Operation
- Preventive Maintenance
- Fabric Care
- Stain Removal
- Damage Control
- Sorting
- Tagging
- Timely Delivery Procedures
- Quality Control
- Workflow Rotation
- Hygiene Compliance
- Sanitation Compliance
- Equipment Troubleshooting
- Safety Reporting
- PPE Use
- Occupational Safety Practices
- Heavy Lifting
- Physical Endurance
- Team Collaboration
- Multicultural Environments
- Time Management
- Multitasking
Certification
- Occupational Safety & Health Compliance
- First Aid & Workplace Safety
- Microsoft Excel (Reporting & Data Handling)
Accomplishments
- Improved laundry processing efficiency by 15% through optimized workflow rotation.
- Maintained 100% compliance record in hygiene and safety audits.
- Recognized as Employee of the Month for reliability and teamwork.
References
- Eng. Elly Oriko, Electrical Project Engineer, Spenomatic Group
- Dr. George Mocheche, Head of Mathematics, Multimedia University
- Dr. Iyaya Wafula, Lecturer, Multimedia University
Timeline
Laundry Attendant
Mmu Laundry
01.2021 - 06.2023
Laundry Attendant (Internship & Support Role)
Asyana Resort
03.2019 - 12.2020
Housekeeping & Laundry Assistant
PrideInn Paradise Beach Resort
01.2018 - 12.2018
Laundry Operator
Sun Africa Hotels
01.2017 - 12.2017
Laundry Attendant (Volunteer Support)
Multimedia University Guest House
06.2016 - 12.2016
Bachelor of Science - Mathematics & Computer Science
Multimedia University of Kenya