Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Njuguna Kinyanjui Ken

Njuguna Kinyanjui Ken

Nairobi

Summary

A dedicated and detail-oriented Laundry Attendant with over 5 years of progressive experience in high-volume hospitality and resort laundry operations. Skilled in operating, maintaining, and troubleshooting industrial laundry equipment while ensuring hygiene and safety compliance. Strong teamwork, time management, and problem-solving abilities with a focus on efficiency, guest satisfaction, and quality service. Physically fit, adaptable, and eager to bring proven expertise to the luxury cruise environment at Explora Journeys.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Laundry Attendant

Mmu Laundry
Nairobi
01.2021 - 06.2023
  • Operated and maintained industrial washers, dryers, steam presses, and folding machines for optimal performance.
  • Sorted and tagged laundry according to fabric type, color, and treatment requirements.
  • Applied fabric care and stain removal techniques to preserve garment quality.
  • Ensured compliance with public health and sanitation standards.
  • Reported damaged or defective items and coordinated with supervisors for repair or replacement.
  • Rotated across all laundry stations, increasing operational efficiency by 15%.

Laundry Attendant (Internship & Support Role)

Asyana Resort
Nairobi
03.2019 - 12.2020
  • Supported the laundry department in sorting, washing, drying, and folding guest and staff laundry.
  • Operated commercial laundry machines and handled delicate and high-value fabrics.
  • Assisted with quality control and adherence to resort cleanliness standards.
  • Ensured safe use of detergents and chemicals following PPE protocols.
  • Maintained workflow efficiency during high occupancy periods.

Housekeeping & Laundry Assistant

PrideInn Paradise Beach Resort
Mombasa
01.2018 - 12.2018
  • Supported laundry operations for guest linens, uniforms, and resort inventory.
  • Ensured correct separation, tagging, and delivery of clean items.
  • Reported malfunctioning machines and assisted in their maintenance.
  • Collaborated with housekeeping during guest arrivals and peak operations.
  • Maintained high hygiene and quality standards to enhance guest satisfaction.

Laundry Operator

Sun Africa Hotels
Lake Naivasha
01.2017 - 12.2017
  • Operated washers, dryers, and presses ensuring fabric integrity and cleanliness.
  • Conducted inspections for stains and garment wear before delivery.
  • Implemented hygiene standards and PPE compliance for staff safety.
  • Assisted in onboarding and training new laundry personnel.

Laundry Attendant (Volunteer Support)

Multimedia University Guest House
06.2016 - 12.2016
  • Supported laundry operations for student housing and guest facilities.
  • Practiced sorting, pressing, and folding under supervision.
  • Developed foundational knowledge of laundry processes and machine operation.

Education

Bachelor of Science - Mathematics & Computer Science

Multimedia University of Kenya
Nairobi, Kenya
11-2020

Skills

  • Industrial Laundry Equipment Operation
  • Preventive Maintenance
  • Fabric Care
  • Stain Removal
  • Damage Control
  • Sorting
  • Tagging
  • Timely Delivery Procedures
  • Quality Control
  • Workflow Rotation
  • Hygiene Compliance
  • Sanitation Compliance
  • Equipment Troubleshooting
  • Safety Reporting
  • PPE Use
  • Occupational Safety Practices
  • Heavy Lifting
  • Physical Endurance
  • Team Collaboration
  • Multicultural Environments
  • Time Management
  • Multitasking

Certification

  • Occupational Safety & Health Compliance
  • First Aid & Workplace Safety
  • Microsoft Excel (Reporting & Data Handling)

Accomplishments

  • Improved laundry processing efficiency by 15% through optimized workflow rotation.
  • Maintained 100% compliance record in hygiene and safety audits.
  • Recognized as Employee of the Month for reliability and teamwork.

References

  • Eng. Elly Oriko, Electrical Project Engineer, Spenomatic Group
  • Dr. George Mocheche, Head of Mathematics, Multimedia University
  • Dr. Iyaya Wafula, Lecturer, Multimedia University

Timeline

Laundry Attendant

Mmu Laundry
01.2021 - 06.2023

Laundry Attendant (Internship & Support Role)

Asyana Resort
03.2019 - 12.2020

Housekeeping & Laundry Assistant

PrideInn Paradise Beach Resort
01.2018 - 12.2018

Laundry Operator

Sun Africa Hotels
01.2017 - 12.2017

Laundry Attendant (Volunteer Support)

Multimedia University Guest House
06.2016 - 12.2016

Bachelor of Science - Mathematics & Computer Science

Multimedia University of Kenya
Njuguna Kinyanjui Ken