Summary
Overview
Work History
Education
Skills
travelling. reading cooking
Timeline
Hi, I’m

NIMA BASHIR

PROFESSIONAL VIRTUAL ASSISTANT
NAIROBI,Kenya
NIMA BASHIR

Summary

Accomplished Sales Executive Manager with a proven track record at Global Accessories Ltd, where I significantly increased annual sales growth through strategic marketing and sales techniques. Expert in sales presentations and business networking, I excel in building long-term client relationships and expanding market share. My approach combines competitor analysis with effective sales coaching, driving both revenue growth and team development.

Goal-oriented Sales Executive with 6 years of experience in sales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.

Overview

12
years of professional experience

Work History

Global Accesorries Ltd

Sales Executive Manager
02.2021 - 04.2024

Job overview

  • Negotiated favorable contracts with clients, balancing profitability with customer satisfaction for long-term success.
  • Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
  • Expanded market share by identifying new opportunities and customizing offerings to suit clients'' needs.
  • Secured high-profile deals with major clients, significantly contributing to the company''s annual sales growth.

Yash Commodities

Sales Executive - Key Accounts
03.2018 - 01.2020

Job overview

  • Organized successful trade show exhibits and networking events to promote company offerings and establish connections with potential clients.
  • Increased sales by building strong relationships with key accounts and understanding their unique needs.
  • Utilized extensive product knowledge to upsell additional services, expanding the company''s footprint within existing client accounts.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition and setting the stage for long-lasting partnerships.
  • Developed comprehensive sales strategies for each key account, resulting in increased revenue growth and market share.
  • Delivered compelling presentations during client meetings, effectively communicating the value proposition of our products and services.

Grainstar Ltd

CRM Administrator
08.2015 - 01.2018

Job overview

  • Managed regular backups of critical CRM data, safeguarding against data loss or corruption events.
  • Established strong relationships with CRM vendors, ensuring timely access to essential technical assistance and support resources.
  • Identified opportunities for process improvement within the CRM ecosystem by analyzing usage patterns and gathering user feedback.
  • Ensured data accuracy within the CRM system, leading to improved decision-making and targeted marketing strategies.
  • Conducted regular audits of CRM data and processes, ensuring compliance with industry regulations and company policies.
  • Spearheaded successful CRM projects and implementations, driving organizational growth and efficiency.

UTAWALA HYPER PHARMACY

Customer Service Representative
04.2014 - 12.2014

Job overview

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

ALFALAH MEDICAL

Customer Service Representative
02.2012 - 01.2014

Job overview

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Record and imput patients information to the system
  • Billing
  • Book keeping
  • Accounting

Education

Zeeteck College
Nairobi, Nairobi Province, Kenya

Bussiness Management
04.2001

University Overview

Skills

Competitor Analysis

travelling. reading cooking

travelling. reading cooking

i love traveling to new places and exploring new features,reading  informative book and cooking especially baking

Timeline

Sales Executive Manager
Global Accesorries Ltd
02.2021 - 04.2024
Sales Executive - Key Accounts
Yash Commodities
03.2018 - 01.2020
CRM Administrator
Grainstar Ltd
08.2015 - 01.2018
Customer Service Representative
UTAWALA HYPER PHARMACY
04.2014 - 12.2014
Customer Service Representative
ALFALAH MEDICAL
02.2012 - 01.2014
Zeeteck College
Bussiness Management
04.2001

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NIMA BASHIRPROFESSIONAL VIRTUAL ASSISTANT