Hi, I’m
NICOLE WINNIE MANGA WACHENJE
Executive Assistant, Accountant and Data Analyst
Nairobi
Work Preference
Summary
Dynamic individual with hands-on experience in various administrative roles and accounting with outstanding talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
years of professional experience
5
Certification
Work History
SAFARI CARGO TURKEY
Office Assistant and Junior Accountant
01.2022 - 12.2022
Job overview
- Planned and implemented improvements to both internal and external logistics systems through the use MS Office tools and ClickUp.
- Resolved customer inquiries, complaints and issues providing insightful solutions.
- Provided requested assistance and offered accurate information to resolve issues and respond to inquiries from clients.
- Managed client billing process to ensure prompt payment, improving cash flow management.
- Reconciled month-end totals for timely and accurate reporting of financial information which enhanced financial accuracy by reconciling accounts and analyzing financial statements.
- Generated, distributed and filed copies of all billing paperwork.
- Integrated logistics systems into company processes to improve operations and manage work orders and price changes.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Verified accurate account invoicing through collaboration.
- Coordinated driver dispatch to accomplish accurate delivery requirements.
- Prepared reports tracking information such as purchase orders inventory numbers and invoicing activities that assisted in easy revival of data.
- Handled high-volume paperwork and collaborated with administrators in warehouse to resolve invoicing and shipping problems.
- Tracked orders and notified customers of status of potential delays.
- Monitored and reported on transportation costs and properly filed shipping documents
- Generated documentation and information required for customer shipments.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Pommes Frites- Eats Africa
Social Media Manager and Economists
04.2021 - 12.2022
Job overview
- Provide advice and consultation on economic relationships to businesses, public and private agencies, and other employers.
- Develop story or content ideas, considering reader or audience appeal.
- Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications.
- Study economic and statistical data in area of specialization, such as finance, labor, or agriculture.
- Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
- Confer with clients to provide marketing or technical advice.
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
Kenya Shipyards Limited
Executive Assistant to the Managing Director
07.2024 - Current
Job overview
- Meet with individuals, walk-in guests and others on behalf of the managing director, executives, committees and boards of directors.
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
- Attend and took notes during senior management meetings as the appointed secretary and afterwards compiled, transcribed, and distributed minutes of meetings.
- Interpret administrative and operating policies and procedures for employees.
- Processed travel expenses and reimbursements by handling logistics, agendas and travel arrangements for meeting and event planning for board of directors, executive guest, the Managing Director and senior management.
- Updated spreadsheets and databases to track, analyze, and prepared update reports on projects reducing the need for bi-monthly physical management meetings by 50%.
- Make travel arrangements for the managing director, board executives and all the staff in the company.
- Assisted in the set up and oversee administrative policies and procedures for offices or organizations.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.
- Streamlined communication flow by managing correspondence and scheduling for the Managing Director.
- Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
- Provided exceptional administrative support to the Managing Director, contributing to increased productivity levels.
Kenya Shipyards Limited
Receptionist and Administrative Assistant
02.2023 - 06.2024
Job overview
- Greeted guests promptly and consistently set professional tone with friendly assistance by serving as first point of contact for new and returning visitors.
- Accepted incoming mail and routed to appropriate staff.
- Followed established procedures to protect sensitive and confidential information from unauthorized release.
- Communicated with all levels of personnel to resolve problems and support daily functions.
- Supported office workflow by providing skilled clerical assistance and preparation of support materials for business and board presentations and meetings with MS Tools.
- Assisted in the organized of company events to enhance team cohesion, coordinating logistics and RSVPs for over 200 invited guests.
- Shared information about office hours procedures and requirements to resolve walk-up questions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Tracked important data in MS Excel spreadsheets and ran reports or generated graphs using data.
Private ShopNairobi, Nairobi
Retail Sales Associate
01.2020 - 11.2021
Job overview
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Exchange merchandise for customers and accept returns for those who were not fully satisfied.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Beulah Heights UniversityAtlanta
BBA from Business Administration And Management
05-2026
University Overview
- Dean's List, [Fall, 2024]
- [3.64] GPA
University of NairobiNairobi
Bachelor of Economics from Economics
12-2021
University Overview
Our Lady of Consolata Mugoiri Girls High SchoolMurang'a, Murang'a District, Kenya
High School Diploma
11-2017
University Overview
Skills
- Business Administration
- Data analysis
- Management accounting
- Advanced MS office suite
- Customer Service
- Coordination and Team Work
- Executive support
- Risk management
- Quality control
- Professional and mature
- Financial management
- Meticulous attention to detail
Certification
- Ham International – International Conference for Administrative Assistants and Executive Support Professionals
- Meetings, Writing and Records Management Course
- Internal Auditor ISO 9001:2015
Languages
English
Advanced (C1)
Swahili
Advanced (C1)
French
Beginner (A1)
References
References
- Kennedy, Muli Kimongo, Records Management Officer, +254718571688, Kenya Shipyards Limited
- Jackline, Njeri Njuguna, Advocate, +254727007970, National Lands Commission
- Mercy, Kendi, Human Resource Officer, +254704968574
Accomplishments
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 150+ employees.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted to Executive Assistantand assisted with training and supervision of press operators.
Software
Microsoft 365
Google WorkSpace
Canva
Perplexity
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Executive Assistant to the Managing Director
Kenya Shipyards Limited
07.2024 - Current
Receptionist and Administrative Assistant
Kenya Shipyards Limited
02.2023 - 06.2024
Office Assistant and Junior Accountant
SAFARI CARGO TURKEY
01.2022 - 12.2022
Social Media Manager and Economists
Pommes Frites- Eats Africa
04.2021 - 12.2022
Retail Sales Associate
Private Shop
01.2020 - 11.2021
Beulah Heights University
BBA from Business Administration And Management
University of Nairobi
Bachelor of Economics from Economics
Our Lady of Consolata Mugoiri Girls High School
High School Diploma