NICHOLUS MUINDI MWAU
Nairobi, Nairobi Province
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
Work History
Business Branch Manager
ASA International Kenya Limited
01.2019 - Current
- Duties and Responsibilities
- Staff management which entails supervision of daily staff activities in the branch, utilizing their skills accordingly and taking appropriate measures to identify and work on their weak areas.
- Selecting a working area through proper field and market analysis.
- Maintaining a quality loan portfolio in the branch by ensuring 100% instalment collection from clients by the loan officers.
- Ensuring that client enrolment and loan disbursement policies are well applied in order to prevent cases leading to defaults.
- Loan approval to clients.
- Approval of branch related bills in accordance to the set ceilings
- Formulating a plan regarding restructuring of the organizational structure, clients and staff.
- Ensuring that all the company’s and clients funds are safe to avoid fraud cases or misappropriation of funds at the branch.
- Ensuring that set targets are achieved, and if not take necessary action to ensure maximum productivity is achieved.
- Establish good relationships with the local administration, government and non-governmental institutions and the society in general.
- Keeping close observation over activities like proper use of loans, regular repayment of instalments and efficient loan recovery.
- Reporting any analytical findings in the branch to the top management for strategic decision making.
Assistant Branch Manager
ASA International Kenya Limited
07.2018 - 12.2018
- Duties and Responsibilities
- Marketing the company’s products to potential clients.
- Client selection, assessment, recruitment and loan appraisal.
- Managerial duties in case of the Branch Managers’ absence
Loan Officer
ASA International Kenya Limited
04.2017 - 06.2018
- Duties and Responsibilities
- Marketing the company’s products to potential clients.
- Client selection, recruitment and verification.
- Group loans appraisals
- PAR management by ensuring 100% loan instalment collection
- Overdue loan recovery
- Ensuring prompt and polished customer service to ensure customer retention without losing them to other lenders.
Education
Bachelor of Arts - Economics and Sociology
Egerton University
01.2016
Skills
- Branch operations management
- Staff management
- Excellent work ethic
- Customer service and customer relationships skills
- Decision-making
- Excellent marketing and sales management skills
- Business development
- Goals and performance
- Excellent risk analysis and mitigation skills
- Proficient in MS office, MS Excel and MS Word
- Verbal/written communication
- Strong team-builder/leader
References
- Bernard, Kinyanjui, Managing Director-BESCOM Consultants; Former HR Manager at ASA (K) Ltd, 0721724772
- Robert, Kirui, Area Manager-ASA (K) Ltd, 0708459067
Timeline
Business Branch Manager
ASA International Kenya Limited
01.2019 - Current
Assistant Branch Manager
ASA International Kenya Limited
07.2018 - 12.2018
Loan Officer
ASA International Kenya Limited
04.2017 - 06.2018
Bachelor of Arts - Economics and Sociology
Egerton University
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