Nicholas Joseph Mbuki Mugai
Nairobi
Summary
Highly motivated manager with a desire to take on new challenges with multitasking and time management abilities. I have strong work ethic, adaptability, and exceptional interpersonal skills. I'm also adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Unit Manager - Life Business
The Kenyan Alliance Insurance
Nairobi
03.2022 - Current
- To achieve the set product mix and agent productivity targets.
- Supervise, motivate and assist a team of Sales Agents.
- Conducting training on company products, processes, sales and soft skills to achieve results.
- Ensure that sales are procured from both newly opened markets and existing ones.
- Assist and train team and clients on app usage.
- Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
- Market segmentation and opening of markets for sales agents to secure business.
- Selling of insurance Life Products as targets prescribe.
- Preparing sales and other management reports as required from time to time.
- Performing any other duties as may be assigned by the Agency Manager.
Sales Representative- Life and General Business
The Kenyan Alliance Insurance
Nairobi
01.2021 - 02.2022
- Identify prospective clients through leads and referrals.
- Schedule client meetings.
- Perform follow-up calls as needed.
- Advise on insurance coverage.
- Enroll clients on the platform using app
- Prepare insurance proposals.
- Complete requirements and submit to underwriters.
Tiko System Facilitator
TriggeriseKenya Limited
10.2019 - 03.2020
- Working as a key connector and supporter of the community actors with the TikoSystem, To identify, link, and support the targeted customers, agents, shops, distributors, stockists, pharmacies, and clinics
Online Freelancing – Financial, quantitative analysis, and Online Writing
10.2017 - 08.2019
- Writing content through online research based on client’s requirements, Presenting information using data visualization techniques such as Excel and creating dashboards, Performing specific jobs as may be required by the client
Insurance Sales Agent
ICEA LION GROUP
04.2015 - 09.2017
- Sales and marketing life and general insurance products, money market products, and pensions
Research Assistant
VAS Consultants Limited
01.2015 - 03.2015
- Data collection, Data Entry, Report Writing
Internship – Claims Analyst
Kenya Orient Insurance Limited
05.2014 - 10.2014
- Opening and acknowledging new claims, assist in appointing of service Providers within the set benchmarks, reviewing their reports, and processing of claims as necessary, Initiating recovery from negligent third parties and promptly handing file to Legal Section for follow ups, Payment to policyholders and service providers within stipulated company benchmarks, Maintenance of registers, Maintenance of adequate claims reserves, Respond to correspondence and/or queries relating to claims falling under area of responsibility, Make recommendations on settlements of claims falling under unit of responsibility, Preparation of claims reports e.g
- Monthly theft report, monthly salvage report and any other reports which may be required from time to time, Performing any other duties as required from time to time
TSA Locum – Data Management and Data Cleaning
TriggeriseKenya Limited
09.2019
- Assisting the TikoSystem Administrator on: Verifying incoming data for the CoCs and LOAs and filling with the correct details, Checking Bank details for Retailers, Clinics and Pharmacies for correctness and updating appropriately, Performing several tasks as requested by the TikoSystem Administrator
Education
BSc. Actuarial Science (2nd Upper Class) -
09.2014
A-Level (major in Mathematics) -
08.2008
08.2008
O-Level -
08.2005
08.2005
Kenya Certificate of Primary Education -
08.2001
Skills
- Proficient in computing skills, techniques and mobile applications
- Tech-savvy (software and analytical tools - python, tableau, Power BI)
- Efficient in record/database management
- Working knowledge of data management systems
- Eye for detail and identifying/solving problems
- Excellent analytical and problem-solving skills
- Strategic management
- Excellent interpersonal skills
- Able to work collaboratively in a team
Hobbies And Interests
- ID Number: 25119939
- Date of Birth: 01/09/87
- Religion: Christian
- Nationality: Kenyan
- Marital Status: Married
Timeline
Unit Manager - Life Business - The Kenyan Alliance Insurance
03.2022 - Current
Sales Representative- Life and General Business - The Kenyan Alliance Insurance
01.2021 - 02.2022
Tiko System Facilitator - TriggeriseKenya Limited
10.2019 - 03.2020
TSA Locum – Data Management and Data Cleaning - TriggeriseKenya Limited
09.2019
Online Freelancing – Financial, quantitative analysis, and Online Writing -
10.2017 - 08.2019
Insurance Sales Agent - ICEA LION GROUP
04.2015 - 09.2017
Research Assistant - VAS Consultants Limited
01.2015 - 03.2015
Internship – Claims Analyst - Kenya Orient Insurance Limited
05.2014 - 10.2014
University of Nairobi - BSc. Actuarial Science (2nd Upper Class),
Seeta High School - A-Level (major in Mathematics),
Uganda Advanced Certificate of Education - ,
Kijabe boys’ High School - O-Level,
Kenya Certificate of Secondary Education - ,
Kidfarmaco Primary School - Kenya Certificate of Primary Education,
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