Ngetich Gilbert
Insurance Underwriter
Nairobi,Kenya
Overview
16
16
years of professional experience
Work History
Underwriting
JAY GENERAL INSURANCE AGENCY
11.2022 - Current
- Facilitating and providing competitive quotations to prospects in liaison with underwriters;
- Sourcing and procuring businesses in line with agency targets;
- Ensure at least 95% of renewals are maintained with the Agency;
- Help underwriters prepare tender documents and submit them in line with the tender requirements;
- Assist in identifying and maintaining current and prospective clients
UNDERWRITING ASSOCIATE - GENERAL INSURANCE
KENYA ORIENT INSURANCE LIMITED
02.2019 - 10.2022
- Vetting of business and ensuring only quality business is booked;
- Ensure compliance with KOIL underwriting guidelines and procedures;
- Ensure that all debited transactions adhere to the credit control guidelines;
- Ensure that all audit issues are closed within the timeframe indicated;
- Ensure that all certificates are well managed and appropriate trackers and records are provided every week to the underwriting Manager;
- Ensure that all renewals are processed within the specified guideline of 6wks to the renewal date;
BRANCH UNDERWRITER - GENERAL INSURANCE
MADISON INSURANCE COMPANY LIMITED
10.2015 - 02.2019
- Ensuring the company maintains timely, clear and accurate clients' and partners' registry records in the system;
- Issuing motor insurance certificates and cover notes;
- Preparing periodic reports on productions, renewals and performance;
- Studying insurance proposals and determining risk acceptability;
- Ensuring premiums are settled, adhering to rating template and implementing credit control policy;
- Liaising with finance controller on premiums payments, invoicing, receipting and allocations;
- Preparing quotations, tender and policy documents and ensuring, they reach clients, agents and brokers on time;
- Liaising with professionals and specialists to help judge risk assessment;
- Preparing renewal notices and communicating to clients regularly to ensure a high retention rate;
- Selecting appropriate and competitive premiums based on information and judgment;
- Analyzing claims to determine whether they are covered under the policy and informing clients on status.
UNDERWRITING AND OPERATIONS OFFICER
TRUSTMARK INSURANCE BROKERS LIMITED
10.2013 - 09.2015
- Management of assigned accounts, assessment and selection of profitable risks and building a profitable portfolio of accounts;
- Preparing renewals documents and policy endorsements and timely dispatch to clients;
- Analyzing tender and general quotations from different insurers;
- Updating clients details in the system periodically;
- Issuing motor certificates and cover notes;
- Liaising with different insurers on tender applications and preparations, compiling, delivering and attending tender openings;
- Attending to walk in clients and direct enquiries;
- Frequent visiting and delivering documents to clients to create effective business relationships.
UNDERWRITING ASSISTANT - GROUPLIFE DEPARTMENT
CIC INSURANCE GROUP
05.2010 - 10.2013
- Company Overview: CIC Insurance Group is a leading insurance provider in Kenya.
- Negotiating terms with corporate client's policy holders, drawing up contracts and processing necessary documentation for record and audit purposes;
- Setting competitive premiums and preparation of quotations;
- Managing corporate client's portfolio by maintaining and expanding business;
- Organizing and attending clients and intermediaries meetings;
- Products presentations, member education, policy reviews;
- Preparing and follow up of renewals/business retention to ensure the renewals are done timely and according to agreement with the client;
- Periodic processing and preparing Re-insurance statements for different Reinsurance companies;
- Responding to all incoming queries on phone and emails from clients and intermediaries;
- Verifying product ratings are adequate and within the authority limit and reinsurance terms;
- Enforcing credit control mechanisms and ensuring that the premiums are paid for risks accepted;
- Processing commissions to agents, brokers and intermediaries;
- Confirming that all proposal forms are captured in the system and premiums posted.
- CIC Insurance Group is a leading insurance provider in Kenya.
INTERN & MANAGEMENT TRAINEE
CIC INSURANCE GROUP
01.2008 - 05.2010
- Data registration, printing of clients' documents and updating client's details in the system;
- Preparing policy documents, debit notes and delivering to clients;
- Clients' account reconciliations;
- Attending to work-in & over the phone clients in guiding to complete life, medical and general insurance application forms;
- Customer service care and general office duties.
Education
Masters of Business Administration - Insurance
THE UNIVERSITY OF NAIROBI
01.2022
Diploma in Insurance - AIIK
COLLEGE OF INSURANCE
01.2013
Bachelor of Commerce - Actuarial Science
KENYATTA UNIVERSITY
01.2008
Kenya Certificate of Secondary Education - undefined
KOIWA HIGH SCHOOL
01.2002
Skills
- Proficiency in computer applications
- Excellent problem-solving skills
- Communication and interrelationship skills
- Innovative and creative
- Data analysis
- Analytical
- Report writing and presentation
- Strong team player
- Ability to work independently
- Ability to make decisions independently
- Work well under pressure
- Prioritize work
- Demonstrated results in work performance
- Demonstrated knowledge of international standards and quality management systems
- Demonstrated outstanding professional competence
Accomplishments
- I was in the operations, underwriting, and marketing team of a successful rollout of Micro health product - Bima ya Jamii
- Successfully brought on board group life businesses by participating in products presentations
- Generated several successful quotations
- Defined micro health product ratings and underwriting parameters electronically in the system
- Successfully organized and re-arranged filing registry for effective and efficiency reference
- Successfully reduced the departmental expenses by utilization of printing, photocopying and filing materials per month
- Successfully compiled the client's data submission template format and FAQs templates in liaison with branch manager
- Managed to bring several motor and non-motor businesses on board in liaison with branch underwriting manager
Languages
Swahili
English
Workshops And Seminars
- Workshop on sustained application of Balanced Scorecard (BSC) to enhance and enrich CIC performance management culture, 2010-04-19, Nairobi Club, Nairobi
- Co-operative induction course for CIC staff, 2011-02-07, Cooperative college of Kenya
- Micro-insurance workshops, Nairobi club
- Customer service trainings and workshops, CIC plaza and KICC
- Kenya-Re reinsurance training, 2012-01-01, Re-Insurance plaza
- Workshop on the practice and future of actuarial science in Kenya, 2008-01-01, Kenyatta University
Hobbies and Interests
- Nature Walks
- Playing Soccer
- Reading Insurance Journals
Timeline
Underwriting
JAY GENERAL INSURANCE AGENCY
11.2022 - Current
UNDERWRITING ASSOCIATE - GENERAL INSURANCE
KENYA ORIENT INSURANCE LIMITED
02.2019 - 10.2022
BRANCH UNDERWRITER - GENERAL INSURANCE
MADISON INSURANCE COMPANY LIMITED
10.2015 - 02.2019
UNDERWRITING AND OPERATIONS OFFICER
TRUSTMARK INSURANCE BROKERS LIMITED
10.2013 - 09.2015
UNDERWRITING ASSISTANT - GROUPLIFE DEPARTMENT
CIC INSURANCE GROUP
05.2010 - 10.2013
INTERN & MANAGEMENT TRAINEE
CIC INSURANCE GROUP
01.2008 - 05.2010
Masters of Business Administration - Insurance
THE UNIVERSITY OF NAIROBI
Diploma in Insurance - AIIK
COLLEGE OF INSURANCE
Bachelor of Commerce - Actuarial Science
KENYATTA UNIVERSITY
Kenya Certificate of Secondary Education - undefined
KOIWA HIGH SCHOOL
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