Business Development Executive
ABC Expat
04.2025 - Current
NEWTON KARANJA
BUSINESS LEAD
Nairobi,30
Timeline
Fundamentals of Risk And Compliance
Allison
02.2025 - Current
Business Development Officer
Zap Edison Electric
10.2024 - 01.2025
Email Marketing
Allison
01.2024 - 04.2024
Power BI And Business Analysis
Coursera
06.2023 - 11.2023
Bachelor in Business And ICT
St. Paul's University
09.2018 - 11.2023
Data Officer
Metropol Credit Reference Bureau
02.2018 - 08.2024
Customer Support Specialist
Wananchi Group
10.2016 - 11.2017
CCNA. (Cisco Certified Network Associate)
Kenyatta University
02.2016 - 01.2017
IT Support Specialist
Titans Computer Services
02.2015 - 10.2015
Diploma in ICT
Institute of Advanced Technology
01.2014 - 03.2015
Data Entry Clerk
Techno Brain Group
09.2012 - 02.2013
ICDL
Nairobits
01.2012 - 07.2012
Work History
Business Development Executive
ABC Expat
04.2025 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Business Development Officer
Zap Edison Electric
10.2024 - 01.2025
- Generated new business with marketing initiatives and strategic plans.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Presented compelling proposals to prospective clients, securing high-value accounts for the organization.
- Negotiated contracts with vendors and clients, ensuring favorable terms for the company''s success.
Data Officer
Metropol Credit Reference Bureau
02.2018 - 08.2024
- Reduced errors in data processing tasks by introducing validation checks and monitoring procedures.
- Developed comprehensive training materials to enhance staff understanding of data management tools and techniques, leading to improved performance.
- Collaborated with cross-functional teams to ensure seamless integration of data systems, improving overall organizational efficiency.
- Created and updated database designs and data models.
Customer Support Specialist
Wananchi Group
10.2016 - 11.2017
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
IT Support Specialist
Titans Computer Services
02.2015 - 10.2015
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
Data Entry Clerk
Techno Brain Group
09.2012 - 02.2013
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Education
Bachelor in Business And ICT
St. Paul's University
Nairobi, Kenya. 09.2018 - 11.2023
CCNA. (Cisco Certified Network Associate)
Kenyatta University
Nairobi, Kenya. 02.2016 - 01.2017
Diploma in ICT
Institute of Advanced Technology
Nairobi, Kenya. 01.2014 - 03.2015
Email Marketing
Allison
Virtual Learning 01.2024 - 04.2024
Power BI And Business Analysis
Coursera
Virtual Learning 06.2023 - 11.2023
Fundamentals of Risk And Compliance
Allison
Virtual Learning 02.2025 - Current
ICDL
Nairobits
Nairobi, Kenya. 01.2012 - 07.2012
Skills
Sales and marketing
Customer service
Relationship building
Business development
Negotiations
Excellent listening skills
CRM platforms
Summary
Bringing proactive and results-driven approach to building strategic partnerships and driving growth through innovative solutions. Possesses keen understanding of market trends and excels in identifying opportunities for business expansion. Committed to delivering impactful results through focus on relationship-building and continuous improvement.
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork-life balancePersonal development programsFlexible work hoursSimilar Profiles
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